4500 VSS pair not working after power outage

[andrewohanian]

Seems there was a power outage that took down all network devices. Everything recovered properly except for the 4500. Every 5 mins this repeats in the logs

Dec 16 12:33:53 est: %C4K_IOSINTF-5-LMPHWSESSIONSTATE: Lmp HW session UP on slot 1 port 31.
Dec 16 12:33:53 est: %C4K_IOSINTF-5-LMPHWSESSIONSTATE: Lmp HW session UP on slot 1 port 32.
Dec 16 12:34:09 est: %VSLP-5-VSL_UP: Ready for control traffic

Dec 16 12:34:13 est: %VSLP-5-RRP_ROLE_RESOLVED: Role resolved as ACTIVE by VSLP
Dec 16 12:34:13 est: %EC-5-BUNDLE: Interface TenGigabitEthernet1/1/31 joined port-channel Port-channel1
Dec 16 12:34:13 est: %EC-5-BUNDLE: Interface TenGigabitEthernet1/1/32 joined port-channel Port-channel1
Dec 16 12:34:13 est: %C4K_REDUNDANCY-6-DUPLEX_MODE: The peer Supervisor has been detected
Dec 16 12:34:19 est: %SW_LEVEL-6-RESULT: 1 licensed: Operational redundancy mode is RPR, due to software license-level mismatch at ACTIVE and STANDBY. Software Level on Active: ipbase; on Standby: entservices.
Dec 16 12:34:52 est: %C4K_REDUNDANCY-6-MODE: ACTIVE supervisor initializing for rpr mode
Dec 16 12:34:52 est: %C4K_REDUNDANCY-3-COMMUNICATION: Communication with the peer Supervisor has been established
Dec 16 12:34:57 est: %EC-5-UNBUNDLE: Interface TenGigabitEthernet1/1/32 left the port-channel Port-channel1
Dec 16 12:34:57 est: %VSLP-3-VSLP_LMP_FAIL_REASON: Te1/1/32: Link down
Dec 16 12:34:57 est: %EC-5-UNBUNDLE: Interface TenGigabitEthernet1/1/31 left the port-channel Port-channel1
Dec 16 12:34:57 est: %VSLP-3-VSLP_LMP_FAIL_REASON: Te1/1/31: Link down
Dec 16 12:34:57 est: %VSLP-2-VSL_DOWN: All VSL links went down while switch is in ACTIVE role

Dec 16 12:34:57 est: %C4K_REDUNDANCY-3-COMMUNICATION: Communication with the peer Supervisor has been lost
Dec 16 12:34:57 est: %C4K_REDUNDANCY-3-SIMPLEX_MODE: The peer Supervisor has been lost

SWITCH#sho license image lev
Module name Image level Priority Configured Valid license
--------------------------------------------------------------------
WS-C4500X-32 entservices 1 NO entservices
ipbase 2 NO ipbase

Module Name Role Current Level Reboot Level
--------------------------------------------------------------------
WS-C4500X-32 Active ipbase ipbase

[Georg Pauwen]

Hello,

do you have dual active detection enabled ?

[andrewohanian]

I didn't set this up, but it looks like it may not be enabled, even though they built an interface for it?

switch virtual domain 255
switch mode virtual
mac-address use-virtual


interface TenGigabitEthernet1/1/30
description description DUAL-ACTIVE-DETECTION-PORT
dual-active fast-hello

[Reza Sharifi]

Interface 1/1/30 seems to be configured correctly.  Just make sure it is up and running on both chassis.

HTH

[andrewohanian]

The second 4500 seems to be reloading every 5 mins, after the VSS establishment doesn't work. When it's up for about 4-5secs in that window this is what I see. I never see the dual active port go up

e1/1/30 down down description DUAL-ACTIVE-DETECTION-PORT

Te1/1/31 up up VSL Link to CORE1-B T2/1/31

Te1/1/32 up up VSL Link to CORE1-B T2/1/32

Te2/1/30 down down description DUAL-ACTIVE-DETECTION-PORT

Te2/1/31 down down VSL Link to CORE1-A T1/1/31

Te2/1/32 down down VSL Link to CORE1-A T1/1/32

Po1 up up VSL to Peer2

Po2 down down VSL to Peer1

[andrewohanian · Accepted solution]

I broke the VSS and upgraded the one with ipbase to entservices. Re-did the VSS config on that chassis, and it worked.

[HAZEM JAD]

Could you please describe how to upgrade from ipbase to entservice....should i buy the licence or there are some commands?