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6500 VSS mode : Module issue after IOS Upgrade

Hello,

I remotely upgraded two 6500 chassis in VSS mode, from s72033_rp-ADVENTERPRISE-M version 15.1(1)SY1 to 15.1(2)SY7, but I had an issue after performing the switchover between the active and standby chassis. Well, the supervisor engine cards are running fine, but i've lost one ten gigabit card on active chassis which status became PwrDown. I attempted to power it on by executing the  "power enable module slot" command, but it didn't work. 
Jun 26 14:13:04: %PM_SCP-SW1_SP-1-LCP_FW_ERR: System resetting switch 1 module 4 to recover from error: Linecard received system exception. Errcode =
3009000001
Jun 26 14:13:04: %OIR-SW1_SP-3-VSS_PWRCYCLE: Card in Switch 1 module 4, is being power-cycled 'Off (Module Reset due to exception or user request)'
Jun 26 14:13:05: %C6KPWR-SW1_SP-4-DISABLED: power to module in slot 4 set Off (Module Reset due to exception or user request)
Jun 26 14:13:43: %C6KENV-SW1_SP-4-FANRPMODE: Switch 1 Fan-tray 1 is operating in restricted power mode

Is there any way i can fix that remotely? Should i seriously start thinking about an RMA :( ?

Thanks in advance for your help.

#sh mod
Mod Ports Card Type Model Serial No.
--- ----- -------------------------------------- ------------------ -----------
1 24 CEF720 24 port 1000mb SFP WS-X6724-SFP SAL1433QLFG
2 24 CEF720 24 port 1000mb SFP WS-X6724-SFP SAL1433QSN6
4 8 CEF720 8 port 10GE with DFC WS-X6708-10GE SAL1434RJXS
5 5 Supervisor Engine 720 10GE (Active) VS-S720-10G SAL1434RR4L

Mod MAC addresses Hw Fw Sw Status
--- ---------------------------------- ------ ------------ ------------ -------
1 d0d0.fd7f.d1b4 to d0d0.fd7f.d1cb 4.4 12.2(18r)S1 15.1(2)SY7 Ok
2 f866.f264.9ea8 to f866.f264.9ebf 4.4 12.2(18r)S1 15.1(2)SY7 Ok
4 f866.f2ea.b8a0 to f866.f2ea.b8a7 2.2 12.2(18r)S1 15.1(2)SY7 PwrDown
5 0026.cb61.89f0 to 0026.cb61.89f7 3.2 8.5(4) 15.1(2)SY7 Ok

Mod Sub-Module Model Serial Hw Status
---- --------------------------- ------------------ ----------- ------- -------
1 Centralized Forwarding Card WS-F6700-CFC SAL1432Q1KM 4.1 Ok
2 Centralized Forwarding Card WS-F6700-CFC SAL1433QPMH 4.1 Ok
4 Distributed Forwarding Card WS-F6700-DFC3C SAL1434RECT 1.4 PwrDown
5 Policy Feature Card 3 VS-F6K-PFC3C SAL1434R6JU 1.1 Ok
5 MSFC3 Daughterboard VS-F6K-MSFC3 SAL1433QQLC 5.0 Ok

Mod Online Diag Status
---- -------------------
1 Pass
2 Pass
4 Not Applicable
5 Pass

1 Reply 1

Reza Sharifi
Hall of Fame
Hall of Fame

Opening case witch Cisco TAC is probably a good idea. 

(12.2(18r)S1) Also, you may want to look into upgrading the firmware on module 4, but If that is needed TAC will let you know. 

HTH

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