08-21-2014 02:25 PM - edited 03-07-2019 08:29 PM
Hi,
I have added few more modules to C6509-E and when I did 'show module' one of the WS-SUP720-3BXL come up as "Unknown (Other)". Any idea on the possible cause of this?
Router#show module
Mod Ports Card Type Model
--- ----- -------------------------------------- ------------------
1 48 CEF720 48 port 1000mb SFP WS-X6748-SFP
2 48 CEF720 48 port 1000mb SFP WS-X6748-SFP
3 24 CEF720 24 port 1000mb SFP WS-X6724-SFP
4 24 CEF720 24 port 1000mb SFP WS-X6724-SFP
5 2 Supervisor Engine 720 (Active) WS-SUP720-3BXL
6 0 Unknown (Other) Unknown
7 48 CEF720 48 port 10/100/1000mb Ethernet WS-X6748-GE-TX
8 48 CEF720 48 port 10/100/1000mb Ethernet WS-X6748-GE-TX
9 48 CEF720 48 port 10/100/1000mb Ethernet WS-X6748-GE-TX
Solved! Go to Solution.
08-21-2014 02:33 PM
Hi,
So, the card is not recognized by the switch. Make sure it has the correct image as the sup in slot 5 and it is booting correctly. Also try reseating the card in slot 6 and test again. If none of these work, you may upgrade the IOS if not you may have a faulty card.
HTH
08-21-2014 02:33 PM
Hi,
So, the card is not recognized by the switch. Make sure it has the correct image as the sup in slot 5 and it is booting correctly. Also try reseating the card in slot 6 and test again. If none of these work, you may upgrade the IOS if not you may have a faulty card.
HTH
08-22-2014 10:58 AM
Hi Reza,
I move card 6 into card 5 slot (now the system only has 1 SUP) and power up the unit. What I run into next is I received "device does not contain a valid magic number". According to another post, the filesystem maybe corrupted so I did a boot bootflash: and now I am able to get into the system and the card it showing up in slot 5. What I am not sure is, slot 6 is empty, why is it showing "Redundant Sup"?
5 WS-SUP720-3BXL 328.44 7.82 328.44 7.82 on on
6 (Redundant Sup) - - 328.44 7.82 - -
08-22-2014 11:45 AM
Hi David,
That is fine. Slot 6 is reserved for redundant sup. So, now put the old (good) sup that was originally in slot 5 in slot 6 and boot up the system. Hopefully you get to have both sups working in SSO mode. If not, I would upgrade to a newer version of IOS and try again.
HTH
08-22-2014 11:19 AM
Looks like I have a faulty card-
Router#show diagnostic result module 5
Current bootup diagnostic level: minimal
Module 5: Supervisor Engine 720 (Active) SerialNo : SAL1411CNF6
Overall Diagnostic Result for Module 5 : MINOR ERROR
Diagnostic level at card bootup: minimal
Test results: (. = Pass, F = Fail, U = Untested)
1) TestScratchRegister -------------> .
2) TestSPRPInbandPing --------------> F
3) TestTransceiverIntegrity:
Port 1 2
----------
U U
4) TestActiveToStandbyLoopback:
Port 1 2
----------
U U
5) TestLoopback:
Port 1 2
----------
. .
6) TestNewIndexLearn ---------------> .
7) TestDontConditionalLearn --------> .
8) TestBadBpduTrap -----------------> .
9) TestMatchCapture ----------------> .
10) TestProtocolMatchChannel --------> .
11) TestFibDevices ------------------> F
12) TestIPv4FibShortcut -------------> .
13) TestL3Capture2 ------------------> F
14) TestIPv6FibShortcut -------------> F
15) TestMPLSFibShortcut -------------> F
16) TestNATFibShortcut --------------> F
17) TestAclPermit -------------------> F
18) TestAclDeny ---------------------> .
19) TestQoSTcam ---------------------> F
20) TestL3VlanMet -------------------> F
21) TestIngressSpan -----------------> .
22) TestEgressSpan ------------------> .
23) TestNetflowInlineRewrite:
Port 1 2
----------
U U
24) TestFabricSnakeForward ----------> .
25) TestFabricSnakeBackward ---------> .
26) TestTrafficStress ---------------> U
27) TestFibTcamSSRAM ----------------> U
28) TestAsicMemory ------------------> U
29) TestAclQosTcam ------------------> U
30) TestNetflowTcam -----------------> U
31) ScheduleSwitchover --------------> U
32) TestFirmwareDiagStatus ----------> .
33) TestAsicSync --------------------> .
34) TestUnusedPortLoopback:
Port 1 2
----------
U .
35) TestErrorCounterMonitor ---------> .
36) TestFabricFlowControlStatus -----> U
37) TestPortTxMonitoring:
Port 1 2
----------
U U
38) TestSpuriousIsrDetection --------> U
39) TestL3HealthMonitoring ----------> U
40) TestOBFL ------------------------> .
41) TestCFRW:
Device 1 2
------------
. U
42) TestLtlFpoeMemoryConsistency ----> .
43) TestRwEngineOverSubscription ----> U
44) TestEARLInternalTables ----------> U
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