11-09-2011 08:55 PM - edited 03-07-2019 03:18 AM
Got call saying some users were down, found root cause, card dead on a 6509.
*Nov 9 20:52:41.310: SP: oir_disable_notice: slot6: lcp failed to go online
*Nov 9 20:52:41.310: %C6KPWR-SP-4-DISABLED: power to module in slot 6 set off (Reset)
*Nov 9 20:52:41.310: SP: oir_disable_notice: slot6: lcp failed to go online
from line card in module 6 on our 6509. Status light is not lit up. Tried
0564-RTR-01#hw-module module 6 reset
Proceed with reload of module? [confirm]
Didnt help.
Tried reseeating the card, didnt help.
I moved module 6 (model WS-X6348) to open bay 9, same issue.
Nov 9 14:36:04.114: %OIR-SP-6-REMCARD: Card removed from slot 6, interfaces disabled
Nov 9 14:40:06.303: %OIR-SP-6-PWRFAILURE: Module 9 is being disabled due to power convertor failure
Nov 9 14:40:06.303: SP: oir_disable_notice: slot9: lcp failed to go online
Nov 9 14:40:06.303: SP: oir_disable_notice: slot9: lcp failed to go online
Nov 9 14:40:31.983: %OIR-SP-6-REMCARD: Card removed from slot 9, interfaces disabled
Back in slot 6:
0564-RTR-01#show diagnostic module 6
Current Online Diagnostic Level = Minimal
Online Diagnostic[Module 6]: Card is not detected.
0564-RTR-01#show diagnostic content module 6
Online Diagnostic[Module 6]: Card is not detected.
Card is kaput? A router reload was already performed, it has worked w/no issues the past few years.
Solved! Go to Solution.
11-09-2011 10:57 PM
seems like it's a faulty card. ask an RMA.
11-10-2011 04:03 PM
Hi Jimmy,
I've replaced an RJ45 line card before (4507) but haven't encountered similar issue. Are you using the same card type? I hope you have a backup config.
Sent from Cisco Technical Support iPhone App
11-09-2011 09:43 PM
It also said in log regarding module 6:
Nov 9 12:52:39.632: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan25, changed state to down
Nov 9 12:52:39.636: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan26, changed state to down
Nov 9 20:52:41.310: %OIR-SP-6-PWRFAILURE: Module 6 is being disabled due to power convertor failure
Nov 9 20:52:41.310: SP: oir_disable_notice: slot6: lcp failed to go online
Nov 9 20:52:41.310: %C6KPWR-SP-4-DISABLED: power to module in slot 6 set off (Reset)
Nov 9 20:52:41.310: SP: oir_disable_notice: slot6: lcp failed to go online
Nov 9 12:52:51.692: %DIAG-SP-6-RUN_MINIMUM: Module 1: Running Minimum Online Diagnostics...
There is a module phuysical in 6 right now....
0564-RTR-01#sh power
system power redundancy mode = redundant
system power total = 1153.32 Watts (27.46 Amps @ 42V)
system power used = 653.52 Watts (15.56 Amps @ 42V)
system power available = 499.80 Watts (11.90 Amps @ 42V)
Power-Capacity PS-Fan Output Oper
PS Type Watts A @42V Status Status State
---- ------------------ ------- ------ ------ ------ -----
1 WS-CAC-1300W 1153.32 27.46 OK OK on
2 WS-CAC-1300W 1153.32 27.46 OK OK on
Pwr-Requested Pwr-Allocated Admin Oper
Slot Card-Type Watts A @42V Watts A @42V State State
---- ------------------ ------- ------ ------- ------ ----- -----
1 WS-X6K-SUP2-2GE 142.38 3.39 142.38 3.39 on on
2 WS-X6408A-GBIC 142.38 3.39 142.38 3.39 on on
3 WS-X6408A-GBIC 84.00 2.00 84.00 2.00 on on
4 WS-X6408A-GBIC 84.00 2.00 84.00 2.00 on on
5 WS-X6348-RJ-45 100.38 2.39 100.38 2.39 on on
6 WS-X6348-RJ-45 100.38 2.39 - - on off (Module Removed)
7 WS-X6348-RJ-45 100.38 2.39 100.38 2.39 on on
0564-RTR-01#sh power
system power redundancy mode = redundant
system power total = 1153.32 Watts (27.46 Amps @ 42V)
system power used = 653.52 Watts (15.56 Amps @ 42V)
system power available = 499.80 Watts (11.90 Amps @ 42V)
Power-Capacity PS-Fan Output Oper
PS Type Watts A @42V Status Status State
---- ------------------ ------- ------ ------ ------ -----
1 WS-CAC-1300W 1153.32 27.46 OK OK on
2 WS-CAC-1300W 1153.32 27.46 OK OK on
Pwr-Requested Pwr-Allocated Admin Oper
Slot Card-Type Watts A @42V Watts A @42V State State
---- ------------------ ------- ------ ------- ------ ----- -----
1 WS-X6K-SUP2-2GE 142.38 3.39 142.38 3.39 on on
2 WS-X6408A-GBIC 142.38 3.39 142.38 3.39 on on
3 WS-X6408A-GBIC 84.00 2.00 84.00 2.00 on on
4 WS-X6408A-GBIC 84.00 2.00 84.00 2.00 on on
5 WS-X6348-RJ-45 100.38 2.39 100.38 2.39 on on
6 WS-X6348-RJ-45 100.38 2.39 - - on off (Module Removed)
7 WS-X6348-RJ-45 100.38 2.39 100.38 2.39 on on
11-09-2011 10:57 PM
seems like it's a faulty card. ask an RMA.
11-10-2011 08:45 AM
Yup, changing it out as we speak. I was shocked to find the startup config did not have a listing for port 6/1 - 48....if those ports are not on a operational line card does the 6500 series not show them in its config? All I saw on the ints after I put the card in was:
interface FastEthernet6/1
no ip address
!
interface FastEthernet6/2
no ip address interface FastEthernet6/1
no ip address
!
interface FastEthernet6/2
no ip address
etc....looking for backup config now.
11-10-2011 04:03 PM
Hi Jimmy,
I've replaced an RJ45 line card before (4507) but haven't encountered similar issue. Are you using the same card type? I hope you have a backup config.
Sent from Cisco Technical Support iPhone App
11-10-2011 06:20 PM
Yeah, it was odd...in the config there was no mention of fa6/1 - 48....anyways, got the back from the depository and all is well again
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