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9200L Stack ring splits

jasonmeyer
Level 1
Level 1

I have a stack of 6 switches that on occasion the stack ring will split into 1 and 5. Running show switch gave me one member as ready and the others as removed. When I would try to console into one of the others, it was unresponsive or was in straggler mode. They are running 17.03.03. Is there a recommended version I should upgrade them to?

13 Replies 13

Reza Sharifi
Hall of Fame
Hall of Fame

Hi,

I recommend that you open a ticket with Cisco, as this issue possibly is a bug in the OS you are running. Cisco will provide a version you should upgrade to.

HTH

marce1000
VIP
VIP

 

 - Configure a syslog-server , then look at the logging received when all of that weird stuff starts happening.

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

have any recommendations for an open source syslog server?

 

  - FYI : https://www.ittsystems.com/best-free-syslog-server-windows/

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

nvm, kiwi seems to be pretty highly regarded.

jasonmeyer
Level 1
Level 1

OK I have Kiwi syslog setup and configured on the stack to send to it. Thanks for the suggestions.

N-Chan
Level 1
Level 1

Hello Jason,

These might be silly questions but how are your Stacking cables wired? Are they tightly secured in the back?

Are there any errors messages when you have your console cable in the other stack?

See if you can diagnose with "show switch stack-ports" (optional: summary; detail)

They are tightly-secured and all ports are active.

Leo Laohoo
Hall of Fame
Hall of Fame

Please post the complete output to the following commands (especially from the straggler): 

  1. sh version
  2. dir flash:
  3. dir flash:core
  4. dir crashinfo:

Remember, I want to see the above output from the stack and from the straggler unit.

 

Thats the thing, 5 out of the 6 switches in the stack go to straggler mode. Got the stack sending logs to a syslog server now, so hopefully I will catch it next time it happens.


@jasonmeyer wrote:
Got the stack sending logs to a syslog server now, so hopefully I will catch it next time it happens.

Look for the outputs I have requested.  Those file(s) are all stored in each member of the stack. 

jasonmeyer
Level 1
Level 1

Well happened again. In my syslogs I found this.

2022-09-11 07:57:08 Local7.Info 10.248.254.34 33: Sep 11 12:57:04.889: %PLATFORM-6-HASTATUS: RP switchover, received chassis event to become active
2022-09-11 07:57:08 Local7.Error 10.248.254.34 34: Sep 11 12:57:04.891: %REDUNDANCY-3-SWITCHOVER: RP switchover (PEER_NOT_PRESENT)
2022-09-11 07:57:08 Local7.Error 10.248.254.34 35: Sep 11 12:57:04.915: %REDUNDANCY-3-SWITCHOVER: RP switchover (PEER_DOWN)
2022-09-11 07:57:08 Local7.Error 10.248.254.34 36: Sep 11 12:57:04.915: %REDUNDANCY-3-SWITCHOVER: RP switchover (PEER_REDUNDANCY_STATE_CHANGE)
2022-09-11 07:57:08 Local7.Info 10.248.254.34 37: Sep 11 12:57:05.394: %PLATFORM-6-HASTATUS: RP switchover, sent message became active. IOS is ready to switch to primary after chassis confirmation
2022-09-11 07:57:08 Local7.Warning 10.248.254.34 38: Sep 11 12:57:04.262: %STACKMGR-4-SWITCH_REMOVED: Switch 1 R0/0: stack_mgr: Switch 2 has been removed from the stack.
2022-09-11 07:57:08 Local7.Info 10.248.254.34 39: Sep 11 12:57:05.849: %HMANRP-6-EMP_NO_ELECTION_INFO: Could not elect active EMP switch, setting emp active switch to 0: EMP_RELAY: Could not elect switch with mgmt port UP
2022-09-11 07:57:08 Local7.Info 10.248.254.34 40: Sep 11 12:57:05.939: %PLATFORM-6-HASTATUS: RP switchover, received chassis event became active
2022-09-11 07:57:08 Local7.Alert 10.248.254.34 41: Sep 11 12:57:05.973: %PLATFORM_FEP-1-FRU_PS_SIGNAL_OK: Switch 1: signal on power supply A is restored
2022-09-11 07:57:08 Local7.Info 10.248.254.34 42: Sep 11 12:57:06.050: %PLATFORM-6-HASTATUS_DETAIL: RP switchover, received chassis event became active. Switch to primary (count 2)
2022-09-11 07:57:08 Local7.Info 10.248.254.34 43: Sep 11 12:57:06.055: %HA-6-SWITCHOVER: Route Processor switched from standby to being active
2022-09-11 07:57:08 Local7.Info 10.248.254.34 44: Sep 11 12:57:05.485: %STACKMGR-6-STACK_LINK_CHANGE: Switch 1 R0/0: stack_mgr: Stack port 1 on Switch 1 is down
2022-09-11 07:57:08 Local7.Info 10.248.254.34 45: Sep 11 12:57:05.486: %STACKMGR-6-STACK_LINK_CHANGE: Switch 1 R0/0: stack_mgr: Stack port 2 on Switch 1 is down
2022-09-11 07:57:08 Local7.Notice 10.248.254.34 46: Sep 11 12:57:07.224: %HMANRP-5-CHASSIS_DOWN_EVENT: Chassis 2 gone DOWN!

 

In Show Ver I see this for switch 2.

Last reload reason : stack merge due to incompatiblity

Which brought me to https://bst.cisco.com/bugsearch/bug/CSCvq56135

In looking at the affected/fixed, the ver I am running is in the fixed, but its not the newest.Running 17.03.05. 

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