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9300 PoE Failure

Tidwellius
Level 1
Level 1

PoE is not working on my brand new C9300-24P running 17.13.01

Here are some of the logs and show commands I have ran thus far based off of this: ( https://www.cisco.com/c/en/us/support/docs/switches/catalyst-9200-series-switches/215636-troubleshooting-power-over-ethernet-poe.html )

985103: Nov 7 12:52:03.909 MST: ILP:: ILP:get_all_events: SprPair num_ports: 0
985104: Nov 7 12:52:04.887 MST: ILP:: Rx Response ILP msg: response_code 13, sw_num 1
985105: Nov 7 12:52:04.887 MST: ILP:: ILP msg: received E_ILP_GET_ALL_EVENTS
985106: Nov 7 12:52:04.887 MST: ILP:: ILP:get_all_events: SigPair num_ports: 12, sw_num: 1 ieee_rev: 0
985107: Nov 7 12:52:04.887 MST: ILP:: ILP:get_all_events: num_port: 12, if_id: 1
985108: Nov 7 12:52:04.887 MST: ILP:: SigPair Intf: in get_all_events: Gi1/0/1, slot 1, port 1
985109: Nov 7 12:52:04.887 MST: ILP:: SigPair Info Port 1: event_type 0 class_type 0 fault_type 9 conn_chk 0
985110: Nov 7 12:52:04.887 MST: ILP:: ilp event NONE
985111: Nov 7 12:52:04.887 MST: ILP:: SigPair: posting fault ilp slot 1 port 1 event 9 class 0
985112: Nov 7 12:52:04.887 MST: ILP:: ILP:get_all_events: num_port: 12, if_id: 2
985113: Nov 7 12:52:04.887 MST: ILP:: SigPair Intf: in get_all_events: Gi1/0/2, slot 1, port 2
985114: Nov 7 12:52:04.887 MST: ILP:: SigPair Info Port 2: event_type 0 class_type 0 fault_type 9 conn_chk 0
985115: Nov 7 12:52:04.887 MST: ILP:: ilp event NONE
985116: Nov 7 12:52:04.887 MST: ILP:: SigPair: posting fault ilp slot 1 port 2 event 9 class 0

1002903: Nov 7 13:01:02.043 MST: ILP:: PoE POST failed on slot 1 , skip PoE event to state machine.

 

Sh power inline Gi1/0/1

Interface: Gi1/0/1
Inline Power Mode: auto
Operational status: off
Device Detected: no
Device Type: n/a
IEEE Class: n/a
Discovery mechanism used/configured: Ieee and Cisco
Police: off

Power Allocated
Admin Value: 30.0
Power drawn from the source: 0.0
Power available to the device: 0.0

Actual consumption
Measured at the port: 0.0
Maximum Power drawn by the device since powered on: 0.0

Absent Counter: 0
Over Current Counter: 0
Short Current Counter: 0
Invalid Signature Counter: 0
Power Denied Counter: 0

Power Negotiation Used: CDP
LLDP Power Negotiation --Sent to PD-- --Rcvd from PD--
Power Type: - -
Power Source: - -
Power Priority: - -
Requested Power(W): - -
Allocated Power(W): - -

Four-Pair PoE Supported: No
Spare Pair Power Enabled: No
Four-Pair PD Architecture: N/A
Perpetual POE Enabled: FALSE
Fast POE Enabled: FALSE

show platform software fed switch 1 ifm mappings
Load for five secs: 1%/0%; one minute: 0%; five minutes: 0%
Time source is NTP, 13:10:15.604 MST Thu Nov 7 2024
Interface                 IF_ID Inst Asic Core Port SubPort Mac Cntx LPN GPN Type Active
GigabitEthernet1/0/1 0x9   1 0 1 0 0 15 6 1 1 NIF Y
GigabitEthernet1/0/2 0xa 1 0 1 1 0 6 7 2 2 NIF Y
GigabitEthernet1/0/3 0xb 1 0 1 2 0 17 8 3 3 NIF Y
GigabitEthernet1/0/4 0xc 1 0 1 3 0 16 9 4 4 NIF Y
GigabitEthernet1/0/5 0xd 1 0 1 4 0 19 10 5 5 NIF Y
GigabitEthernet1/0/6 0xe 1 0 1 5 0 18 11 6 6 NIF Y
GigabitEthernet1/0/7 0xf 1 0 1 6 0 21 12 7 7 NIF Y
GigabitEthernet1/0/8 0x10 1 0 1 7 0 20 13 8 8 NIF Y
GigabitEthernet1/0/9 0x11 1 0 1 8 0 8 14 9 9 NIF Y
GigabitEthernet1/0/10 0x12 1 0 1 9 0 5 15 10 10 NIF Y
GigabitEthernet1/0/11 0x13 1 0 1 10 0 10 16 11 11 NIF Y
GigabitEthernet1/0/12 0x14 1 0 1 11 0 9 17 12 12 NIF Y
GigabitEthernet1/0/13 0x15 1 0 1 12 0 12 18 13 13 NIF Y
GigabitEthernet1/0/14 0x16 1 0 1 13 0 11 19 14 14 NIF Y
GigabitEthernet1/0/15 0x17 1 0 1 14 0 14 20 15 15 NIF Y
GigabitEthernet1/0/16 0x18 1 0 1 15 0 13 21 16 16 NIF Y
GigabitEthernet1/0/17 0x19 0 0 0 0 0 15 22 17 17 NIF Y
GigabitEthernet1/0/18 0x1a 0 0 0 1 0 6 23 18 18 NIF Y
GigabitEthernet1/0/19 0x1b 0 0 0 2 0 17 24 19 19 NIF Y
GigabitEthernet1/0/20 0x1c 0 0 0 3 0 16 25 20 20 NIF Y
GigabitEthernet1/0/21 0x1d 0 0 0 4 0 19 26 21 21 NIF Y
GigabitEthernet1/0/22 0x1e 0 0 0 5 0 18 27 22 22 NIF Y
GigabitEthernet1/0/23 0x1f 0 0 0 6 0 21 28 23 23 NIF Y
GigabitEthernet1/0/24 0x20 0 0 0 7 0 20 29 24 24 NIF Y

 

3 Replies 3

Tidwellius
Level 1
Level 1

Also, both power supplies were replaced. 

Post the complete output to the command "sh post".

Hello,

It seems an RMA of the switch will have to be made. Open a TAC case. 

BR

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