Re: Achive download-sw fails

bretjaquish · ‎11-09-2009

I have a WS-C3750-24TS-S switch that I am trying to upgrade the flash files. I have downloaded a few different versions of the CatIOS with the GUI files. The transfer fails everytime. Here is the error log:

Switch#archive download-sw /overwrite tftp://10.0.0.2/c3750-ipserviceslmk9-tar.122-52.SE.tar flash:

Loading c3750-ipserviceslmk9-tar.122-52.SE.tar from 10.0.0.2 (via Vlan1): !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[OK - 12892160 bytes]

Loading c3750-ipserviceslmk9-tar.122-52.SE.tar from 10.0.0.2 (via Vlan1): !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Could not buffer tarfile...using multiple downloads

examining image...

extracting info (109 bytes)

extracting c3750-ipservicesk9-mz.122-52.SE/info (695 bytes)

extracting info (109 bytes)

Stacking Version Number: 1.42

System Type: 0x00000000

Ios Image File Size: 0x00BBD200

Total Image File Size: 0x00C4BA00

Minimum Dram required: 0x08000000

Image Suffix: ipservicesk9-122-52.SE

Image Directory: c3750-ipservicesk9-mz.122-52.SE

Image Name: c3750-ipservicesk9-mz.122-52.SE.bin

examining image...

%Error opening flash:update/info (No such file or directory)

ERROR: Malformed `info' file.

ERROR: Image is not a valid IOS image archive.

Switch#

I've formatted the flash. A Cisco Doc I ran across had me format then XMODEM the new file from ROMMON.

I have no problem copying the .bin file and booting from that.

For whatever reason, I am unable to have the archive command work for me. It looks to me like it errors out when trying to read the "info" file in the directory "update". I don't ever see it create the "update" directory. I tried manually creating the DIR, but then it would error out saying update already exists.

Here is more info:

Switch#sh flash:

Directory of flash:/

2 -rwx 7175168 Jan 1 1970 00:59:50 +00:00 c3750-ipbase-mz.122-35.SE5.bin

3 -rwx 1357 Mar 1 1993 00:23:02 +00:00 config.text

4 -rwx 5 Mar 1 1993 00:23:02 +00:00 private-config.text

15998976 bytes total (8820736 bytes free)

Switch#

I've tried two or three other .tar images from Cisco (12.2(46-50)).

Any help would be appreciated.

bretjaquish · ‎11-09-2009

I followed this to the letter:

%Error opening flash:update/info (No such file or directory)

The switch reports this error message during the software upgrade:

Stack_Switch1#archive download-sw

tftp://1.1.1.2/c3750-advipservicesk9-tar.122-25.SEE1.tar

Could not buffer tarfile...using multiple downloads

examining image...

%Error opening tftp://1.1.1.2/c3750-advipservicesk9-tar.122-25.SEE1.tar (Timed out)

%Error opening flash:update/info (No such file or directory)

ERROR: Image is not a valid IOS image archiveComplete these steps to identify and resolve the issue:

Make sure you are able to ping the TFTP server IP address from the switch.

Verify your TFTP server is working and if possible, try a different TFTP server.

Remove if you have any old information directory from the Flash.

If the error message still appears, format the Flash and reload the switch. After you format, the switch might boot into ROMMON mode. If the switch boots into ROMMON mode, then recover the switch using Xmodem.

bretjaquish · ‎11-09-2009

RESOLVED:

The issue is with the command:

archive download-sw /overwrite tftp://10.0.0.2/c3750-ipserviceslmk9-tar.122-52.SE.tar flash:

The destination file is not needed.

archive download-sw /overwrite tftp://10.0.0.2/c3750-ipserviceslmk9-tar.122-52.SE.tar

Works just fine. It no longer errors on the "update" file.

diegs_teco · ‎02-01-2021

Thansk for this solution!!