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Application Assurance shows File Copy as Unknown

ahmedaburaihan
Level 1
Level 1

Hello Community!

1) I have activated Telemetry on a 9410 Switch and connected two clients (win7 OS) with switch ports. I copied files between them in the network. When i check the application Assurance, it shows me Unknown application name. How can we customize it to show accurate protocol or Application name (for example ftp). 

2) Also, when I click on the 'Unknown' application to show Application 360, i cannot see values and traffic there. 

3) My clients are not showing in Application Assurance, although they are connected and traffic is flowing between them. 

Need your suggestions in this regard,

Thank you1.png2.png

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