Hi All, I'kinda stranded and maybe even stuck for a solution. I'm connected to my Cisco 3650 switch over the console port, when I try to enter enable mode I get an % Error in authentication.
cat3650>ena
% Error in authentication.
I'd like to erase the configuration and start from scratch, but I need to get into enable mode to do that.
I've tried a hard boot, holding down the mode button and powering the switch, however when I load the ios from flash
switch: boot flash:xxx.bin
get the same problem.
Version: WS-C3650-48PS 16.3.5b
Any help would be appreciated.
Thanks
Deena