Basic commands on the ME1200 do not work

[bholden3877]

Greetings, I am trying to configure an ME1200 right out of the box, and some of the most basic commands do not work. For instance when I type in show run I get an error message command not permitted. If I type a question mark I get the following:

ACLDefinition Template for actual ▒CL definitions
Diagnostics Diagnostics Tests
EpsPortType Provision eps
ErpsPortType Provision Erps
FlexlinksPortType Provision Flexlinks Services
LSTPortType Provision LST Services
LinkOamPortType Provision linkoam
NtpPortType NTP provision
OperationsMepPortType Enables FM and PM on Mep
PTPPortType ME1200 PTP operations
ProvisionACL Enter Cisco ACL Provisioning mode
ProvisionConfigManagement Enter Cisco ConfigMgmt Provisioning mode
ProvisionEVC Enter Cisco EVC Provisioning mode
ProvisionL2CPPortType Provision L2CP service
ProvisionLacpPortType Provision LACP service
ProvisionLldpPortType Provision lldp
ProvisionMacTableSecurityType MAC Address Table Management
ProvisionMepPortType Provision MEP
ProvisionNIDMgmtType Provision NID Management
ProvisionNotifications Enter Notifications Configuration mode
ProvisionPhyPortType Physical Port Configuration
*ProvisionPortVlanPortType Provision Vlan and SwitchPort Service ProvisionQos QOS Provisioning
ProvisionSnmpConf Provision Snmp Service
ProvisionStormControl Provision Storm Control Service
ProvisionStpPortType Provision STP Services
ProvisionSystemType show flash
RFC2544Por▒U▒▒ RFC2544 port type
ReachabilityPortType Enter Reachability Provisioning mode
SFlow sFlow operations
Span Enter SPAN and RSPAN Provisioning mode
SyncE Set SyncE configuration
Syslog Syslog Properties and Methods
UDLDPortType Provision UDLD Configuration
ciscoY1564 Enter Cisco Y1564 Provisioning mode
do To run exec commands in config mode
exit Exit from EXEC mode
help Description of the interactive help system
https Enter HTTPS Provisioning mode
logout Exit from EXEC mode
more Display file
template Cisco template wise debug mode
#L

This is the XML command set. I do not want to use the ZTP (Zero Touch Provisioning) or 920 as a controller. I have other ME1200's in the field acting as standalone switches and they display a normal range of the subset of IOS commands.

Has anyone else encountered this?

Thanks

[Georg Pauwen]

Hello,

have you tried to restore factory defaults, either through the WebGUI, or the procedure below ?

Restoring factory default can also be performed by making a physical loopback between port 1 and port 2 within the first minute from switch reboot. In the first minute after boot, 'loopback' packets will be transmitted at port 1. If a 'loopback' packet is received at port 2 the switch will do a restore to default.

http://www.cisco.com/c/en/us/td/docs/switches/metro/me1200/gui/guide/b_ME1200_Web_GUI_book/b_ME1200_Web_GUI_book_chapter_0111111.html

[Dustin Flint]

I am having the exact same issue and the loopback approach to reset to factory default is not working. during startup it states loopback ....Not-tested. Any ideas?

[Georg Pauwen]

Dustiin,

are you logged in as admin ?

Check the first page of Chapter 1 in the attached configuration guide:

http://www.cisco.com/c/dam/en/us/td/docs/switches/metro/me1200/icli/configuration/guide/me1200-iCLI-config-guide.pdf

[Dustin Flint]

Yes, I logged in as admin and tried "reload defaults" and I get a command is not permitted.

[Georg Pauwen]

Hello,

do you get the hash mark as prompt:

# reload defaults

[Dustin Flint]

Yes :

# reload defaults

% Command not permitted.

[Georg Pauwen]

Which commands do you see ? The same as in the original post ? What if you 'exit' or 'logout'  and log back in as admin ?

[Dustin Flint · Accepted solution]

No that doesnt work.

I can get regular ios commands if i enter

# v i v

#v i e

however, if i reboot it, it goes back to the ztp state

[Georg Pauwen]

Hello,

what regular ios commands do you see? Can you 'conf t' to get into configuration mode ?

[Dustin Flint]

yes, once i get there, the ios commands seem pretty standard

[Georg Pauwen]

Sorry for asking stupid question, but I am not sure I am following. You only need to reboot once to get to the factory values.

Are you saying that once you configure the device, save the config to NVRAM, and then reboot, everything is gone ?

[Dustin Flint]

Yes. So i get it switched to wear I can run ios style commands, do a copy-run to startup, then reboot. Config is gone and I am back to ztp mode.

[Georg Pauwen]

Hello,

after you issue a 'copy running-config startup-config' do you see something like this on your screen:

Building configuration...
% Saving 1326 bytes to flash:startup-config

What is the content of the flash after you save the config ?

Switch#dir

[Dustin Flint]

switch# copy running-config startup-config
Building configuration...
% Saving 1792 bytes to flash:startup-config
switch# dir
Directory of flash:
    r- 1970-01-01 00:00:00     1240 default-config
    rw 1970-01-01 17:01:02     1792 startup-config
2 files, 3032 bytes total.
switch#

Should I delete the default-config ?