07-24-2011 12:21 PM - edited 03-07-2019 01:23 AM
Hi,
I have a 3560 switch and when it is booting send the following error:
Unexpected exception to CPUvector 2000, PC = 4BA99C
-Traceback= 4BA99C 4BA98C F17D10 F17DB0 AA3A48 AA3DCC 864AE8 85ED2C
Writing crashinfo to flash:crashinfo_19930301-000003
=== Flushing messages (00:00:08 UTC Mon Mar 1 1993) ===
Buffered messages:
Queued messages:
Cisco IOS Software, C3560 Software (C3560-ADVIPSERVICESK9-M), Version 12.2(25)SE
D1, RELEASE SOFTWARE (fc1)
Copyright (c) 1986-2005 by Cisco Systems, Inc.
Compiled Tue 22-Nov-05 23:18 by yenanh
Debug Exception (Could be NULL pointer dereference) Exception (0x2000)!
SRR0 = 0x00F433F8 SRR1 = 0x00029210 SRR2 = 0x00535844 SRR3 = 0x00021000
ESR = 0x00000000 DEAR = 0x00000000 TSR = 0x84000000 DBSR = 0x00800000
CPU Register Context:
Vector = 0x00002000 PC = 0x004BA99C MSR = 0x00029210 CR = 0x53000009
LR = 0x004BA98C CTR = 0x00000000 XER = 0xE0000043
R0 = 0x004BB798 R1 = 0x0236A7B8 R2 = 0x00000000 R3 = 0x00000001
R4 = 0x001401A0 R5 = 0x001401D8 R6 = 0x0004000C R7 = 0x00000000
R8 = 0x03EDB798 R9 = 0x018AB6E0 R10 = 0x00000000 R11 = 0x00000005
R12 = 0x53000009 R13 = 0x00110000 R14 = 0x00AA3D6C R15 = 0x00000000
R16 = 0x00000000 R17 = 0x00000000 R18 = 0x00000000 R19 = 0x00000000
R20 = 0x00000000 R21 = 0x00000000 R22 = 0x00000000 R23 = 0x00000000
R24 = 0x00000000 R25 = 0x00000000 R26 = 0x00000000 R27 = 0x00000000
R28 = 0x01990000 R29 = 0x00000003 R30 = 0x018AB840 R31 = 0x023635A4
Stack trace:
PC = 0x004BA99C, SP = 0x0236A7B8
Frame 00: SP = 0x0236A7C0 PC = 0x004BB798
Frame 01: SP = 0x0236A7C8 PC = 0x004BB7F0
Frame 02: SP = 0x0236A7D0 PC = 0x00F17D10
Frame 03: SP = 0x0236A7E8 PC = 0x00F17DB0
Frame 04: SP = 0x0236A808 PC = 0x00AA3A48
Frame 05: SP = 0x0236A900 PC = 0x00AA3DCC
Frame 06: SP = 0x0236A908 PC = 0x00864AE8
Frame 07: SP = 0x00000000 PC = 0x0085ED2C
The switch can't boot and it's restarting every minute, Could somebody help me with this error?
Regards,
Eduardo
07-24-2011 01:18 PM
Hi Eduardo,
You probably have the wrong image installed
Follow the instruction in this link to boot from the roomon and then load a different IOS version and or recover the current IOS if it is not corrupted.
http://www.cisco.com/en/US/products/hw/switches/ps628/products_tech_note09186a0080169696.shtml
HTH
Reza
07-24-2011 01:26 PM
Thks Reza Sharifi,
I'm gonna try to recover the current IOS 'cause apparently isn't corrupted.
Regards.
Eduardo
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