C1000-24FP-4G-L PURCHASED

[debashish-banerjee]

WE HAVE PURCHASED 3 NUMBERS OF POE SWITCHES ( MODEL- C1000-24FP-4G-L)

SERIAL NUMBERS AS MENTIONED BELOW

FOC2822Y15J/ FOC2822Y181/ FOC2822Y18T

FACING RMA ISSUES. WARRANTY NOT SHOWING AS PER DNA ESSENTIALS FOR 5 YRS FOR THESE ABOVE-MENTIONED POE SWITCHES. PLS COMPLY.

[Leo Laohoo]

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@debashish-banerjee wrote:

WARRANTY NOT SHOWING AS PER DNA ESSENTIALS FOR 5 YRS FOR THESE ABOVE-MENTIONED POE SWITCHES. PLS COMPLY.

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https://cway.cisco.com/sncheck

DNA Essentials has nothing to do with RMA.  

Every Catalyst 1000 purchased from Cisco-authorized dealer comes with Limited Lifetime Hardware Warranty.