C2960-24PC-S IOS upgrade issue

[John Willy Hofsvang]

Hi,

Tried to upgrade C2960-24PC-S to c2960-lanbasek9-mz.150-2.SE8.bin.

When rebooting I get this error situation 

Error: ***Unsupported platforms***

Error: hardware not supported by firmware.

Try loading newer software instead.
System resettilng...

And so it loops!

How can I recover from this situation?

 

[Leo Laohoo]

Error: ***Unsupported platforms***

This error message means the appliance is attempting to load an incompatible IOS.  

The best way to STOP this is to power down the appliance, hold down the "Mode" button and applying power.  Force the appliance to go into ROMMON and delete the offending file or manually force the appliance to boot the correct BIN file.