C6807 slowness

[ajamal001]

Hello,

I have 2 C6807XL switches works as a VSS , recently i installed 10G-32Port module on both switches , but i noticed the switch become slow ( when i telnet it take few seconds to accept command) .

i tried to find out if there is any error on 10G interfaces but i found nothing .. 

i am not sure if the problem from the new 10G module or the switch is overloaded because i am running DMVPN, OSPF, and EIGRP , and the uplinks to the ISPs is 1G , and the downlinks to DC FWs is 4x10G ( from new module , 2 Portchannels )

any help will be appreciated

[ajamal001]

screenshot shows the ping for C6807 ip address

[Scott Hodgdon]

@ajamal001 ,

Have you tried to re-seat the 32-port module ? It is possible that the module is not seated properly and is causing issues on the backplane bus, which could cause high CPU. Is it possible to try another slot in the chassis ?

Cheers,
Scott Hodgdon

Senior Technical Marketing Engineer

Enterprise Networking and Cloud Group

[MHM Cisco World]

@Scott Hodgdon @ajamal001 
Mr.Scott 
can I suggest to him try reset the module first then he can try add it to other slot.
wait your reply Mr.Scott.

hw-module module X reset

[marce1000]

@MHM Cisco World >...try reset the module first 

       - If the problem is related to bad seating of the module , then the module reset command will  have no impact on the problem.

 M.

[MHM Cisco World]

I know reset not solve the bad seating, but I talk about change the module slot, so I mention to reset to check then if failed he can use different slot.

[ajamal001]

i will try that today after working hours because that will cause outage for some network parts   ,,

i forgot to mention this , i install the modules first in the slot 4 then i removed and install it on slot 6. when i run " show ip interface br" i am still seeing the ports in both slots 4 and 6 :  Te1/4/1-32 and Te1/6/1-32 .