C9115AXI Access Points repeatedly Down

Ha122939 · ‎03-27-2025

Hello Team,

I have connected 12 Cisco C9115AXI-D model access points to a C9200L-24PXG-4X PoE switch, which is added in a stack configuration. However, the access points keep going down repeatedly. What could be causing this issue?

balaji.bandi · ‎03-27-2025

Of the AP going up and down, check the on the switch, do you have enough Power ?

Also check on the switch any obnormal activity like spanning tree issue or BPDU which may have some of the causes.

on WLC what do you see the Logs ?

BB

***** Rate All Helpful Responses *****

How to Ask The Cisco Community for Help

marce1000 · ‎03-27-2025

- Check logs on the switch stack and look for potential issues with the ports (connections)

M.

-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Leo Laohoo · ‎03-28-2025

@Ha122939 wrote:
However, the access points keep going down repeatedly.

Is this happening to all 12 APs or just a few?

What is the firmware of the AP?

What is the firmware of the switch?