C9300 17.03.03 - cisco smart licensing validation

[ziqex]

Hi,

I've moved C9300-24P to use cisco transport gateway for smart licensing.

Switch running version 17.03.03

Transport gateway is operational for other devices and is registered with smart licensing.

How can I renew authorization to verify if this is functional properly for this switch?

On Smart Software Licensing I can see last contact being 2021-Apr-22 16:18:58

destination address http http://10.22.50.10:8080/Transportgateway/services/DeviceRequestHandler

sh license all
Smart Licensing Status
======================

Smart Licensing is ENABLED

Export Authorization Key:
Features Authorized:
<none>

Utility:
Status: DISABLED

Smart Licensing Using Policy:
Status: ENABLED

Data Privacy:
Sending Hostname: yes
Callhome hostname privacy: DISABLED
Smart Licensing hostname privacy: DISABLED
Version privacy: DISABLED

Transport:
Type: Callhome

Thank you.

Regards,

Daniel

[Leo Laohoo]

Upgrade to 17.3.5 to avoid hitting FN - 72323 - Cisco IOS XE Software: QuoVadis Root CA 2 Decommission Might Affect Smart Licensing, Smart Call Home, and Other Functionality.

[ziqex]

As a workaround I've manually imported the IdenTrust Commercial Root CA 1 but still don't see it communicating or even trying to communicate.

Thanks,

Daniel

[Flavio Miranda]

Hi

 First, check the status:

show license summary

Here you can follow a guide to troubleshoting:

https://blog.octanetworks.com/cisco-smart-licensing-troubleshooting-steps-and-considerations-on-catalyst-platforms/ 

[ziqex]

sh license summary
License Usage:
License Entitlement Tag Count Status
-----------------------------------------------------------------------------
network-advantage (C9300-24 Network Advan...) 2 IN USE
dna-advantage (C9300-24 DNA Advantage) 2 IN USE

Thanks,

Daniel

[Flavio Miranda]

Looks good, right?

[ziqex]

Product instances in smart software licensing are showing last contact as 2021-Nov-11 19:05:38 for this device SN.

Thanks