C9300 Catalyst - FW Update - Warning ISSU compatibility check failed

[rumak18]

Hello,

i'm trying to upgrade my two switch stack from 17.09.04a to 17.09.5. While typing "install add file bootflash:cat9k_iosxe.17.09.05.SPA.bin" i get the following:

install_add: START Mon Mar 11 13:22:49 UTC 2024
install_add: Adding IMG
--- Starting initial file syncing ---
Copying flash:cat9k_iosxe.17.09.05.SPA.bin from Switch 1 to Switch 1 2
Info: Finished copying to the selected Switch
Finished initial file syncing

--- Starting Add ---
Performing Add on all members
[1] Finished Add package(s) on Switch 1
[2] Finished Add package(s) on Switch 2
Checking status of Add on [1 2]
Add: Passed on [1 2]
Finished Add

Image added. Version: 17.09.05.0.6450

Warning: ISSU compatibility check failed for 17.09.05.0.6450
SUCCESS: install_add /mnt/sd3/user/cat9k_iosxe.17.09.05.SPA.bin Mon Mar 11 13:24:26 UTC 2024

I've got no ideal what i'm supposed to do now. I did not go further with this warninig and kept my previous version.

[balaji.bandi]

"install add file bootflash:cat9k_iosxe.17.09.05.SPA.bin"

is this the only command you issued to upgrade ?

Do you stack and it got 2 switches ?

OLD IOS XE 17.9.4a is install mode or bundle mode ?

For me the error is cosmetic -

check below command see you have activated and instaleld ?

dir flash:  or dir bootflash:

check any packages.config and new IOS XE 17.9.5 pkg files available

check the upgrade guide has detailed steps :

https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst9300/software/release/17-9/release_notes/ol-17-9-9300/upgrading_the_switch_software.html

[rumak18]

is this the only command you issued to upgrade ? 

I first wanted to skip "active commit", so the answer ist yes.

Do you stack and it got 2 switches ?

Yes

OLD IOS XE 17.9.4a is install mode or bundle mode ?

install mode

For me the error is cosmetic -

Good.

check below command see you have activated and instaleld ?

See next post.

dir flash:  or dir bootflash:

check any packages.config and new IOS XE 17.9.5 pkg files available

I don't understand what you mean by that.

check the upgrade guide has detailed steps :

I did before uprading.

[balaji.bandi]

as per the output the installation not took place so the OLD IOS XE still active  17.9.4a.

what is the uptime ?

Hope you have enough space ?

so you looking to only install (dont want to activate and commit)

Software Installation Commands  (above document steps)

[Leo Laohoo]

Post the complete output to the following commands: 

dir flash:*.pkg
dir flash-2:*.pkg
more bootflash:packages.conf | begin rp_boot
more bootflash-2:packages.conf | begin rp_boot
sh boot

[rumak18]

C9300-24P#dir flash:*.pkg
Directory of flash:/*.pkg

Directory of flash:/

696328 -rw- 27255820 Mar 11 2024 10:55:21 +00:00 cat9k-cc_srdriver.17.09.04a.SPA.pkg
696329 -rw- 173560840 Mar 11 2024 10:55:21 +00:00 cat9k-espbase.17.09.04a.SPA.pkg
696330 -rw- 2155532 Mar 11 2024 10:55:21 +00:00 cat9k-guestshell.17.09.04a.SPA.pkg
696331 -rw- 9220 Mar 11 2024 10:55:21 +00:00 cat9k-lni.17.09.04a.SPA.pkg
696332 -rw- 817918984 Mar 11 2024 10:55:22 +00:00 cat9k-rpbase.17.09.04a.SPA.pkg
696338 -rw- 53866919 Mar 11 2024 10:56:33 +00:00 cat9k-rpboot.17.09.04a.SPA.pkg
696333 -rw- 51749896 Mar 11 2024 10:55:22 +00:00 cat9k-sipbase.17.09.04a.SPA.pkg
696334 -rw- 65844232 Mar 11 2024 10:55:23 +00:00 cat9k-sipspa.17.09.04a.SPA.pkg
696335 -rw- 41329672 Mar 11 2024 10:55:23 +00:00 cat9k-srdriver.17.09.04a.SPA.pkg
696336 -rw- 18818052 Mar 11 2024 10:55:23 +00:00 cat9k-webui.17.09.04a.SPA.pkg
696337 -rw- 9220 Mar 11 2024 10:55:23 +00:00 cat9k-wlc.17.09.04a.SPA.pkg
11353194496 bytes total (9481396224 bytes free)
C9300-24P#dir flash-2:*.pkg
Directory of flash-2:/*.pkg

Directory of flash-2:/

98314 -rw- 27255820 Mar 11 2024 10:55:23 +00:00 cat9k-cc_srdriver.17.09.04a.SPA.pkg
98315 -rw- 173560840 Mar 11 2024 10:55:23 +00:00 cat9k-espbase.17.09.04a.SPA.pkg
98316 -rw- 2155532 Mar 11 2024 10:55:23 +00:00 cat9k-guestshell.17.09.04a.SPA.pkg
98317 -rw- 9220 Mar 11 2024 10:55:23 +00:00 cat9k-lni.17.09.04a.SPA.pkg
98318 -rw- 817918984 Mar 11 2024 10:55:24 +00:00 cat9k-rpbase.17.09.04a.SPA.pkg
98343 -rw- 53866919 Mar 11 2024 10:56:38 +00:00 cat9k-rpboot.17.09.04a.SPA.pkg
98319 -rw- 51749896 Mar 11 2024 10:55:25 +00:00 cat9k-sipbase.17.09.04a.SPA.pkg
98331 -rw- 65844232 Mar 11 2024 10:55:25 +00:00 cat9k-sipspa.17.09.04a.SPA.pkg
98332 -rw- 41329672 Mar 11 2024 10:55:25 +00:00 cat9k-srdriver.17.09.04a.SPA.pkg
98336 -rw- 18818052 Mar 11 2024 10:55:25 +00:00 cat9k-webui.17.09.04a.SPA.pkg
98339 -rw- 9220 Mar 11 2024 10:55:25 +00:00 cat9k-wlc.17.09.04a.SPA.pkg
11353980928 bytes total (9482272768 bytes free)
C9300-24P#more bootflash:packages.conf | begin rp_boot
boot rp 0 0 rp_boot cat9k-rpboot.17.09.04a.SPA.pkg
boot rp 1 0 rp_boot cat9k-rpboot.17.09.04a.SPA.pkg

iso rp 0 0 rp_base cat9k-rpbase.17.09.04a.SPA.pkg
iso rp 1 0 rp_base cat9k-rpbase.17.09.04a.SPA.pkg

iso rp 0 0 rp_daemons cat9k-rpbase.17.09.04a.SPA.pkg
iso rp 1 0 rp_daemons cat9k-rpbase.17.09.04a.SPA.pkg

iso rp 0 0 rp_iosd cat9k-rpbase.17.09.04a.SPA.pkg
iso rp 1 0 rp_iosd cat9k-rpbase.17.09.04a.SPA.pkg

iso rp 0 0 rp_security cat9k-rpbase.17.09.04a.SPA.pkg
iso rp 1 0 rp_security cat9k-rpbase.17.09.04a.SPA.pkg

iso rp 0 0 rp_wlc cat9k-wlc.17.09.04a.SPA.pkg
iso rp 1 0 rp_wlc cat9k-wlc.17.09.04a.SPA.pkg

iso rp 0 0 rp_webui cat9k-webui.17.09.04a.SPA.pkg
iso rp 1 0 rp_webui cat9k-webui.17.09.04a.SPA.pkg

iso rp 0 0 srdriver cat9k-srdriver.17.09.04a.SPA.pkg
iso rp 1 0 srdriver cat9k-srdriver.17.09.04a.SPA.pkg

iso rp 0 0 guestshell cat9k-guestshell.17.09.04a.SPA.pkg
iso rp 1 0 guestshell cat9k-guestshell.17.09.04a.SPA.pkg

iso bp 0 0 bp cat9k-rpbase.17.09.04a.SPA.pkg
iso bp 1 0 bp cat9k-rpbase.17.09.04a.SPA.pkg

iso fp 0 0 fp cat9k-espbase.17.09.04a.SPA.pkg
iso fp 1 0 fp cat9k-espbase.17.09.04a.SPA.pkg

iso fp 0 0 fp_lni cat9k-lni.17.09.04a.SPA.pkg
iso fp 1 0 fp_lni cat9k-lni.17.09.04a.SPA.pkg

iso cc 0 0 cc cat9k-sipbase.17.09.04a.SPA.pkg
iso cc 1 0 cc cat9k-sipbase.17.09.04a.SPA.pkg
iso cc 2 0 cc cat9k-sipbase.17.09.04a.SPA.pkg
iso cc 3 0 cc cat9k-sipbase.17.09.04a.SPA.pkg
iso cc 4 0 cc cat9k-sipbase.17.09.04a.SPA.pkg
iso cc 5 0 cc cat9k-sipbase.17.09.04a.SPA.pkg
iso cc 6 0 cc cat9k-sipbase.17.09.04a.SPA.pkg
iso cc 7 0 cc cat9k-sipbase.17.09.04a.SPA.pkg
iso cc 8 0 cc cat9k-sipbase.17.09.04a.SPA.pkg
iso cc 9 0 cc cat9k-sipbase.17.09.04a.SPA.pkg
iso cc 10 0 cc cat9k-sipbase.17.09.04a.SPA.pkg

iso cc 0 0 cc_spa cat9k-sipspa.17.09.04a.SPA.pkg
iso cc 1 0 cc_spa cat9k-sipspa.17.09.04a.SPA.pkg
iso cc 2 0 cc_spa cat9k-sipspa.17.09.04a.SPA.pkg
iso cc 3 0 cc_spa cat9k-sipspa.17.09.04a.SPA.pkg
iso cc 4 0 cc_spa cat9k-sipspa.17.09.04a.SPA.pkg
iso cc 5 0 cc_spa cat9k-sipspa.17.09.04a.SPA.pkg
iso cc 6 0 cc_spa cat9k-sipspa.17.09.04a.SPA.pkg
iso cc 7 0 cc_spa cat9k-sipspa.17.09.04a.SPA.pkg
iso cc 8 0 cc_spa cat9k-sipspa.17.09.04a.SPA.pkg
iso cc 9 0 cc_spa cat9k-sipspa.17.09.04a.SPA.pkg
iso cc 10 0 cc_spa cat9k-sipspa.17.09.04a.SPA.pkg

iso cc 0 0 cc_srdriver cat9k-cc_srdriver.17.09.04a.SPA.pkg
iso cc 1 0 cc_srdriver cat9k-cc_srdriver.17.09.04a.SPA.pkg
iso cc 2 0 cc_srdriver cat9k-cc_srdriver.17.09.04a.SPA.pkg
iso cc 3 0 cc_srdriver cat9k-cc_srdriver.17.09.04a.SPA.pkg
iso cc 4 0 cc_srdriver cat9k-cc_srdriver.17.09.04a.SPA.pkg
iso cc 5 0 cc_srdriver cat9k-cc_srdriver.17.09.04a.SPA.pkg
iso cc 6 0 cc_srdriver cat9k-cc_srdriver.17.09.04a.SPA.pkg
iso cc 7 0 cc_srdriver cat9k-cc_srdriver.17.09.04a.SPA.pkg
iso cc 8 0 cc_srdriver cat9k-cc_srdriver.17.09.04a.SPA.pkg
iso cc 9 0 cc_srdriver cat9k-cc_srdriver.17.09.04a.SPA.pkg
iso cc 10 0 cc_srdriver cat9k-cc_srdriver.17.09.04a.SPA.pkg

iso fp 0 0 fp_srdriver cat9k-cc_srdriver.17.09.04a.SPA.pkg
iso fp 1 0 fp_srdriver cat9k-cc_srdriver.17.09.04a.SPA.pkg

#
# -start- superpackage .pkginfo
#
# pkginfo: Name: rp_super
# pkginfo: BuildTime: 2023-10-20_10.47
# pkginfo: ReleaseDate: Fri-20-Oct-23-16:58
# pkginfo: .BuildArch: x86_64
# pkginfo: BootArchitecture: i686
# pkginfo: .BootArch: i686
# pkginfo: RouteProcessor: cat9k
# pkginfo: Platform: CAT9K
# pkginfo: User: mcpre
# pkginfo: PackageName: universalk9
# pkginfo: Build: 17.09.04a
# pkginfo: .SupportedBoards: cat9k
# pkginfo: .InstallModel:
# pkginfo: .PackageRole: rp_super
# pkginfo: .RestartRole: rp_super
# pkginfo: .UnifiedPlatformList: passport,nyquist,bigbang,starfleet
# pkginfo: CardTypes:
# pkginfo: .CardTypes:
# pkginfo: .BuildPath: /nobackup/mcpre/s2c-build-ws/binos/linkfarm/cat9k_universalk9-stage/img/rp_super_universalk9
# pkginfo: .Version: 17.09.04a.0.6.1697824026..Cupertino
# pkginfo: .InstallVersion: 1.0.0
# pkginfo: .InstallCapCommitSupport: yes
# pkginfo: .PKGUID: d6803102e5abb98df72d2b16504f3f467096ef84
#
# -end- superpackage .pkginfo
#

C9300-24P#more bootflash-2:packages.conf | begin rp_boot
^
% Invalid input detected at '^' marker.

C9300-24P#more bootflash:2:packages.conf | begin rp_boot
C9300-24P#sh boot
---------------------------
Switch 1
---------------------------
Current Boot Variables:
BOOT variable = flash:packages.conf;

Boot Variables on next reload:
BOOT variable = flash:packages.conf;
Manual Boot = no
Enable Break = no
Boot Mode = DEVICE
iPXE Timeout = 0

[Leo Laohoo]

Output looks good.  IF the stack reboots, it will load 17.9.4a.

[rumak18]

So i can ignore the message "Warning: ISSU compatibility check failed for 17.09.05.0.6450" ??

[balaji.bandi]

Basically the switch not upgraded - so the IOS XE old retain as it it.

Suggest to reload when the maintenance window, and progress to IOS XE upgrade to .5

[rumak18]

1. Yeah, that's beacause i've cleared the stuff with "request platform software package clean switch all" after stopping the update process when i saw the warning. 

[Leo Laohoo]

Well, no.  

Currently, the 17.9.5 packages did not unpack.  

If the objective is to upgrade to 17.9.5, I strongly recommend avoid using ISSU or get a proactive TAC Case when upgrading using ISSU.  

[rumak18]

Yes, the objective is to upgrade from 17.9.4a to 17.9.5. 

Do i use ISSU with my commands aboth? If so i am not aware of this and if how can i avoid it? I only know this procedure from the documentation. 

[Leo Laohoo]

Please refer to attached document.  

If this is a standalone (non-VSS), refer to Chapter 1.  (Chapter 2 covers 9500 VSS firmware upgrade.)

[rumak18]

Hi,

i've updated the version to 17.9.5. and just ignored the message with the ISSU warning. Everythings seems to run just fine. 

I've used :

(config)#boot system flash:packages.conf

(config)#no boot manual

#install add file flash:cat9k_iosxe.17.06.05.SPA.bin activate commit

[balaji.bandi]

glad all good and our suggestion help here..appreciated your feedback.