cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
9330
Views
10
Helpful
22
Replies

C9300 missing Flash: and not able to write config

RichySlo
Level 1
Level 1

Hii everyone,

I am currently running into an issue when I try to upload a new .bin image to one of our C9300-48P switches.

When I try to upload the image using "copy tftp: flash: " I get the error that says "permission denied"
When I check the directory using "dir flash:" it shows an empty directory. The switch is part of a stack and I tried "Dir flash-2:" it shows all the expected files, also I am able to copy the new firmware image to this directory but nothing to "flash:" I tried "flash0:" and "flash-1" but both options show an empty directory.

Another thing that I noticed is when I try to copy the running-config to the startup-config it comes up with a bunch of errors, see below:

NL-HQ-MER-CORE01#copy run startup-config
Destination filename [startup-config]?
Building configuration...
/usr/binos/conf/in.telnetd.sh: line 28: psimple.sh: No such file or directory
/us r/binos/conf/in.telnetd.sh: line 30: /usr/binos/conf/hwutil.sh: Input/output err or
/usr/binos/conf/in.telnetd.sh: line 125: hwutil_get_slot: command not found
/us r/binos/conf/in.telnetd.sh: line 135: pglobals.sh: No such file or directory
/usr /binos/conf/in.telnetd.sh: line 138: BINOS_SW_BASE: unbound variable
[OK]

Does anybody know how I might be able to fix it? I tried "write memory" as well but get the same output/result.

 

22 Replies 22

I Keep getting the "Could not create request: Invalid argument" message when I try this.

I tried "sh process memory platform sort location switch active r0" and "sh process memory platform sort location switch 1 r0"
This also happens when i select another switch from this stack.

May be take downtime and reload the stack will get outcome.

BB

***** Rate All Helpful Responses *****

How to Ask The Cisco Community for Help

 

          >...I Keep getting the "Could not create request: Invalid argument" message when I try this.
          >....
              - Usually indicative of a device not working properly (flash) , you may connect to the 9300 (master) with : https://cway.cisco.com/cli , then at the top left you can press (or run) 'System Diagnostics'    (this will not interrupt services) , 

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Reboot the entire stack or upgrade the firmware.  

The most important thing is this:  Do not use 16.12.X.  

Try the latest 17.3.X or 17.6.X.

RichySlo
Level 1
Level 1

I will try to reboot the switch next week, will upgrade firmware as well unless the flash is actually broken.
I ordered a spare unit just in case.

Thanks everyone for thinking along with me!

sure upgrade and test it, if the master switch flash broken only option is RMA 

make other slave switch as master to remediate the issue also patch cables move to different stack member

BB

***** Rate All Helpful Responses *****

How to Ask The Cisco Community for Help

The flash is not broken.  This is a bug.  I have seen this sort of behaviour before.  

It is indeed a bug, this has just been confirmed for me by Cisco TAC.

If anyone has the same issue you can refer to this bug report: https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvm77197

Thanks everyone for the help!