03-07-2023 04:28 AM
Hii everyone,
I am currently running into an issue when I try to upload a new .bin image to one of our C9300-48P switches.
When I try to upload the image using "copy tftp: flash: " I get the error that says "permission denied"
When I check the directory using "dir flash:" it shows an empty directory. The switch is part of a stack and I tried "Dir flash-2:" it shows all the expected files, also I am able to copy the new firmware image to this directory but nothing to "flash:" I tried "flash0:" and "flash-1" but both options show an empty directory.
Another thing that I noticed is when I try to copy the running-config to the startup-config it comes up with a bunch of errors, see below:
NL-HQ-MER-CORE01#copy run startup-config
Destination filename [startup-config]?
Building configuration...
/usr/binos/conf/in.telnetd.sh: line 28: psimple.sh: No such file or directory
/us r/binos/conf/in.telnetd.sh: line 30: /usr/binos/conf/hwutil.sh: Input/output err or
/usr/binos/conf/in.telnetd.sh: line 125: hwutil_get_slot: command not found
/us r/binos/conf/in.telnetd.sh: line 135: pglobals.sh: No such file or directory
/usr /binos/conf/in.telnetd.sh: line 138: BINOS_SW_BASE: unbound variable
[OK]
Does anybody know how I might be able to fix it? I tried "write memory" as well but get the same output/result.
Solved! Go to Solution.
03-08-2023 03:26 AM
I Keep getting the "Could not create request: Invalid argument" message when I try this.
I tried "sh process memory platform sort location switch active r0" and "sh process memory platform sort location switch 1 r0"
This also happens when i select another switch from this stack.
03-08-2023 03:28 AM
May be take downtime and reload the stack will get outcome.
03-08-2023 04:27 AM
>...I Keep getting the "Could not create request: Invalid argument" message when I try this.
>....
- Usually indicative of a device not working properly (flash) , you may connect to the 9300 (master) with : https://cway.cisco.com/cli , then at the top left you can press (or run) 'System Diagnostics' (this will not interrupt services) ,
M.
03-08-2023 04:44 AM
Reboot the entire stack or upgrade the firmware.
The most important thing is this: Do not use 16.12.X.
Try the latest 17.3.X or 17.6.X.
03-09-2023 01:08 AM - edited 03-09-2023 01:09 AM
I will try to reboot the switch next week, will upgrade firmware as well unless the flash is actually broken.
I ordered a spare unit just in case.
Thanks everyone for thinking along with me!
03-09-2023 09:34 AM
sure upgrade and test it, if the master switch flash broken only option is RMA
make other slave switch as master to remediate the issue also patch cables move to different stack member
03-09-2023 02:20 PM
The flash is not broken. This is a bug. I have seen this sort of behaviour before.
03-10-2023 06:26 AM
It is indeed a bug, this has just been confirmed for me by Cisco TAC.
If anyone has the same issue you can refer to this bug report: https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvm77197
Thanks everyone for the help!
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