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C9516 switch in SWV stack not showing any files in flash:

RB6502
Level 1
Level 1

I have 2 9516 switches in a SWV stack.  "show switches" output shows that the switches are stacked and the active switch in the stack is as expected.

 

SW1#show file systems
File Systems:

Size(b) Free(b) Type Flags Prefixes
- - opaque rw system:
- - opaque rw tmpsys:
1651314688 1547587584 disk rw crashinfo: crashinfo-1:
1651507200 1563426816 disk rw crashinfo-2: stby-crashinfo:
* 11353194496 9935884288 disk rw flash: flash-1:
11353980928 9936306176 disk rw flash-2: stby-flash:

"show file systems" shows that the flash: and flash-2: file systems are available and have nearly the same usage/remaining space.  However if I execute a directory command on flash:

SW1#dir flash:
Directory of flash:/

No files in directory

11353194496 bytes total (9935884288 bytes free)

 

But if I execute a directory on flash-2:

SW1#dir flash-2:
Directory of flash-2:/

409602 -rw- 2097152 May 16 2022 17:34:05 -04:00 nvram_config
409603 -rw- 2097152 May 16 2022 17:34:05 -04:00 nvram_config_bkup

.

.

.


11353980928 bytes total (9936306176 bytes free)

Additionally, if I try an operation on the flash: filesystem, like trying to create a directory, I get an I/O error.

To my knowledge, the file systems on these switches were in sync & operating correctly when the stack was created about a year ago.  Can anyone suggest any additional troubleshooting I can do to figure out what's going on here?  The stack is in production, so it would be better if it did not have to be rebooted.

5 Replies 5

Reza Sharifi
Hall of Fame
Hall of Fame

"dir flash" should show the content of flash1 and 2. What is the output of "dir"?

Maybe you are hitting a bug. Is this causing any operational issues?

HTH

"show file systems" shows flash: and flash-1: mapped to the same filesystem, so:

SW1#dir
Directory of flash:/

No files in directory

11353194496 bytes total (9935884288 bytes free)

The issue right now is that I can't create a directory and/or copy any files to the flash on this switch.  The other concerning thing is that the boot variable is pointing to flash:packages.conf so I'm not sure what will happen if this stack gets rebooted for some reason while it's in this state.

Post the complete output to the following commands: 

  • sh version
  • sh boot
  • dir flash-1:
  • dir flash-2:
  • sh romvar

RB6502
Level 1
Level 1

Looks like we might be hitting this bug even though its supposedly resolved in our IOS-XE release.  Same exact messages rolling in the log.

Yes, most likely you need to upgrade to a different version. I would open a ticket with TAC and ask them for a version recommendation. 

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