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Can't do ISSU on 4510R+E from non-crypto to crypto IOS-XE

Stafford Rau
Level 1
Level 1

I had an oops with a recent code upgrade on our 4510R+E Sup7 routers. I successfully upgraded from an older crypto version of code to the latest non-crypto. When trying to correct this (as no one should want to use telnet for remote access rather than ssh), I ran in to the following:

Feb 28 09:11:36: %C4K_REDUNDANCY-2-IOS_VERSION_CHECK_FAIL: IOS version mismatch. Active supervisor version is 15.1(2)SG (cat4500e-UNIVERSAL-M). Standby supervisor version is 15.1(2)SG (cat4500e-UNIVERSALK9-M). Redundancy feature may not work as expected.

The standby supervisor stays at "STANDBY COLD", and continuing the upgrade will require a service outage. Very dissappointing, since it's the exact same rev of code, just changing from universal-m to universalk9-m.

Redundant System Information :

------------------------------

       Available system uptime = 2 weeks, 5 days, 46 minutes

Switchovers system experienced = 1

              Standby failures = 12

        Last switchover reason = active unit failed

                 Hardware Mode = Duplex

    Configured Redundancy Mode = Stateful Switchover

     Operating Redundancy Mode = RPR

    Reason: Unknown

              Maintenance Mode = Disabled

                Communications = Up

Current Processor Information :

------------------------------

               Active Location = slot 5

        Current Software state = ACTIVE

       Uptime in current state = 2 weeks, 5 days, 36 minutes

                 Image Version = Cisco IOS Software, IOS-XE Software, Catalyst 4500 L3 Switch Software (cat4500e-UNIVERSAL-M), Version 03.04.00.SG RELEASE SOFTWARE (fc3)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2012 by Cisco Systems, Inc.

Compiled Wed 05-Dec-12 05:58 by prod_r

               BOOT = bootflash:cat4500e-universal.SPA.03.04.00.SG.151-2.SG.bin,1;

        Configuration register = 0x2102

Peer Processor Information :

------------------------------

              Standby Location = slot 6

        Current Software state = STANDBY COLD

       Uptime in current state = 7 minutes

                 Image Version = Cisco IOS Software, IOS-XE Software, Catalyst 4500 L3 Switch Software (cat4500e-UNIVERSALK9-M), Version 03.04.00.SG RELEASE SOFTWARE (fc3)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2012 by Cisco Systems, Inc.

Compiled Wed 05-Dec-12 04:38 by pro

               BOOT = bootflash:cat4500e-universal.SPA.03.04.00.SG.151-2.SG.bin,1;

        Configuration register = 0x2102

1 Reply 1

mgalazka
Level 1
Level 1

I believe for ISSU you can't go between feature sets (ip base to ip services etc) and this includes crypto versus non crypto. Same is true on 6500.

Matt

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