cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
629
Views
0
Helpful
1
Replies

Can't do ISSU on 4510R+E from non-crypto to crypto IOS-XE

Stafford Rau
Level 1
Level 1

I had an oops with a recent code upgrade on our 4510R+E Sup7 routers. I successfully upgraded from an older crypto version of code to the latest non-crypto. When trying to correct this (as no one should want to use telnet for remote access rather than ssh), I ran in to the following:

Feb 28 09:11:36: %C4K_REDUNDANCY-2-IOS_VERSION_CHECK_FAIL: IOS version mismatch. Active supervisor version is 15.1(2)SG (cat4500e-UNIVERSAL-M). Standby supervisor version is 15.1(2)SG (cat4500e-UNIVERSALK9-M). Redundancy feature may not work as expected.

The standby supervisor stays at "STANDBY COLD", and continuing the upgrade will require a service outage. Very dissappointing, since it's the exact same rev of code, just changing from universal-m to universalk9-m.

Redundant System Information :

------------------------------

       Available system uptime = 2 weeks, 5 days, 46 minutes

Switchovers system experienced = 1

              Standby failures = 12

        Last switchover reason = active unit failed

                 Hardware Mode = Duplex

    Configured Redundancy Mode = Stateful Switchover

     Operating Redundancy Mode = RPR

    Reason: Unknown

              Maintenance Mode = Disabled

                Communications = Up

Current Processor Information :

------------------------------

               Active Location = slot 5

        Current Software state = ACTIVE

       Uptime in current state = 2 weeks, 5 days, 36 minutes

                 Image Version = Cisco IOS Software, IOS-XE Software, Catalyst 4500 L3 Switch Software (cat4500e-UNIVERSAL-M), Version 03.04.00.SG RELEASE SOFTWARE (fc3)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2012 by Cisco Systems, Inc.

Compiled Wed 05-Dec-12 05:58 by prod_r

               BOOT = bootflash:cat4500e-universal.SPA.03.04.00.SG.151-2.SG.bin,1;

        Configuration register = 0x2102

Peer Processor Information :

------------------------------

              Standby Location = slot 6

        Current Software state = STANDBY COLD

       Uptime in current state = 7 minutes

                 Image Version = Cisco IOS Software, IOS-XE Software, Catalyst 4500 L3 Switch Software (cat4500e-UNIVERSALK9-M), Version 03.04.00.SG RELEASE SOFTWARE (fc3)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2012 by Cisco Systems, Inc.

Compiled Wed 05-Dec-12 04:38 by pro

               BOOT = bootflash:cat4500e-universal.SPA.03.04.00.SG.151-2.SG.bin,1;

        Configuration register = 0x2102

1 Reply 1

mgalazka
Level 1
Level 1

I believe for ISSU you can't go between feature sets (ip base to ip services etc) and this includes crypto versus non crypto. Same is true on 6500.

Matt

Sent from Cisco Technical Support iPhone App

Review Cisco Networking products for a $25 gift card