cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
223
Views
0
Helpful
0
Replies

Can't run GOLD diagnostics on WS 3850

cthorsen
Level 1
Level 1

Dear All,

We have a 3850 and a bunch of 2960s in our shop. Power here in Africa is terrible. Power is so bad it killed the battery on our big APC UPS. While waiting for the UPS battery to be replaced, our server room has been subject to many transient power sags every day for a few weeks. After awhile, ports on our 3850 would randomly stop working. The team was constantly rebooting equipment. I've been worried that we've had hardware damage to ASICs and/or RAM.

I've been trying to run GOLD diagnostics on my 3850 to check the hardware. The diags run when requested, but most of the tests are skipped. Here's what I've been entering:

diagnostic ondemand iterations 2

diagnostic ondemand action-on-failure continue

diagnostic start switch 1 test all

The test runs, the switch restarts. I then run show diagnostic result switch 1 detail. Here are my results:

2) DiagThermalTest - Error code 0 (DIAG_SUCCESS)

3) DiagFanTest - Error code 0 (DIAG_SUCCESS)

5) DiagScratchRegisterTest - Error code 0 (DIAG_SUCCESS)

ALL other tests are skipped (error code 3).

Am I not running the right commands? I tried several times, and then changed my command to 

diagnostic start switch 1 test DiagMemoryTest

That gave me the exact same result. What am I doing wrong?

Thanks,

Chrys

0 Replies 0
Review Cisco Networking for a $25 gift card