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CAT 2960 error message %Error 9, Failed to open the file

saeedkhalid
Level 1
Level 1

Dear people Sorry if this is not the aproperiate place but I have a situation

I m getting the error mesage in my logs on all 2960 switches

Error 9, Failed to open the file Username:

Error 9, Failed to open the file Password:

This began when our network engineer connected the console of our devices to a recently configured Terminal server.

there are other devices that connects to the same TERM server but dont show these messages; only the 2960s...

I have tried searching byt couldnt get any thing on the web

Any one has any idea pls.

5 Replies 5

lgijssel
Level 9
Level 9

This is probably because the Terminal Server is sending these strings to the console input.

Because of the colon (:) this string is interpreted as a reference to a file.

The root cause is that the terminal server is sending (echoing) these strings.

This is probably due to an incorrect setup of the serial link or the cabling which leads the switch to believe that the port is active.(DTR, DSR, DCD signals) and/or the setting of the echoing. Input received on the TS input should not be sent back.

regards,

Leo

Dear LEO thnx for the info here is the config on TERM server and 2960

TERM SERVER

line 0/0/0 0/0/7

access-class 1 in

login local

transport preferred telnet

transport input all

transport output all

2960

line con 0
exec-timeout 10000 0

We have checked the cable and its as per recomended scheame

Checked the following link:

http://www.cisco.com/en/US/partner/docs/ios/11_0/access/command/reference/arterms.html#wp1818

It says: "When you want to allow an outgoing connection only for a line, use the no exec command. When you want to allow an outgoing connection only for a line, use the no exec command."

I would say you need to add this command on the terminal server.

regards,

Leo

Dear LEO THNX for all the help its now working fine w/o the errors. here is the final config:

line 0/0/0 0/0/7

login local

no exec

line 0/0/0 0/0/7

access-class 1 in

login local

no exec

Thank YOU for rating my post.