08-26-2013 02:47 PM - edited 03-07-2019 03:08 PM
Hey Folks, Check out the crashinfo, is this a known Defect? Any way to pinpoint hardware or software? Thanks!
08-26-2013 03:37 PM
Looks like a software-caused crash.
08-26-2013 09:58 PM
James,
I went through the attached files and decoded the crash info, did some research but unfortunately with no luck to find the root cause of the experienced crash,,, However, since the decodes doesn’t point to SW/HW issues, so I would suggest you to connect a PC via console, just to make sure that in case we face the crash again, we will have the logs prior and during the problem time, so that further troubleshooting will be possible.
I would suggest to monitor the module for 24 hours from now and let me know if you see the crash happening again.
regards
Inayath
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