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Catalyst 4506 crash - known Defect?

James Mathers
Level 1
Level 1

Hey Folks, Check out the crashinfo, is this a known Defect? Any way to pinpoint hardware or software? Thanks!

2 Replies 2

Leo Laohoo
Hall of Fame
Hall of Fame

Looks like a software-caused crash.

InayathUlla Sharieff
Cisco Employee
Cisco Employee

James,

I went through the attached files and decoded the crash info, did some research but unfortunately with no luck to find the root cause of the experienced crash,,,

However, since the decodes doesn’t point to SW/HW issues, so I would suggest you to  connect a PC via console, just to make sure that in case we face the crash again, we will have the logs prior and during the problem time, so that further troubleshooting will be possible.

I would suggest to monitor the module for 24 hours from now and let me know if you see the crash happening again.

regards

Inayath

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