Solved: Catalyst 4507R+E-IOS issue

neonetad · ‎09-12-2023

Hello
When I turn on device, it goes directly to rommon mode!

It came with various error: magic number or bootflash directory (mostly). Here are some information:
Supervisor version:
WS-X4612-SFP-E, WS-X45-SUP8-E

Rommon version: 15.1(1r)SG5
Ios Version: Cat4500es-universalk9.SPA.03.11.152-7.E2.bin
And:

Switch#show boot
BOOT variable = bootflash:bootflash:cat4500es8-universalk9.SPA.03.11.02.E.152-7.E2.bin,12;cat4500e-universalk9.SPA.03.10.02.E.152-6.E2.bin,1;cat4500e-universalk9.SPA.03.10.02.E.152-6.E2.bin,1;cat4500e-universalk9.SPA.03.10.02.E.152-6.E2.bin,1;cat4500es8-universalk9.SPA.03.11.02.E.152-7.E2.bin,1;cat4500es8-universalk9.SPA.03.11.02.E.152-7.E2.bin,1;cat4500es8-universalk9.SPA.03.11.02.E.152-7.E2.bin,1;tftp:cat4500es8-universalk9.SPA.03.11.02.E.152-7.E2.bin 255.255.255.255,12;
CONFIG_FILE variable = bootflash:bootflash:cat4500es8-universalk9.SPA.03.11.02.E.152-7.E2.bin,12
BOOTLDR variable does not exist
Configuration register is 0x2102

Standby not ready to show bootvar

#################################################################################################

Switch#dir
Directory of bootflash:/

40565 drwx 4096 Dec 25 2017 09:37:18 +00:00 virtual-instance
89233 drwx 4096 Dec 25 2017 09:37:18 +00:00 virtual-instance-stby-sync
40563 drwx 4096 Sep 12 2023 07:50:16 +00:00 pxe
40564 -rw- 2206 Jan 13 2017 01:23:24 +00:00 FXS1947Q21W_20170113001021843.lic
40568 drwx 4096 Mar 22 2023 16:15:54 +00:00 scripts
40570 -rw- 2944092 May 3 2023 11:41:30 +00:00 cat4500-e-ios-promupgrade-150-1r-SG14

#################################################################################################

Switch#show module
Chassis Type : WS-C4507R+E

Power consumed by backplane : 40 Watts

Mod Ports Card Type Model Serial No.
---+-----+--------------------------------------+------------------+-----------
2 12 1000BaseX (SFP) WS-X4612-SFP-E JAE19370A8F
3 8 Sup 8-E 10GE (SFP+), 1000BaseX (SFP) WS-X45-SUP8-E CAT2002L3YS

M MAC addresses Hw Fw Sw Status
--+--------------------------------+---+------------+----------------+---------
2 5c83.8f55.29b2 to 5c83.8f55.29bd 2.0 Ok
3 58ac.78d9.6480 to 58ac.78d9.6487 1.3 15.1(1r)SG5 03.11.02.E Ok

Mod Redundancy role Operating mode Redundancy status
----+-------------------+-------------------+----------------------------------
3 Active Supervisor SSO Active

System Failures:
----------------
Power Supply: bad/off (see 'show power')

#################################################################################################

Switch#show bootflash:
-#- --length-- ---------date/time--------- path
1 4096 Dec 25 2017 09:37:18.0000000000 +00:00 virtual-instance
2 4096 Dec 25 2017 09:37:18.0000000000 +00:00 vman_fdb
3 4096 Dec 25 2017 09:37:18.0000000000 +00:00 virtual-instance-stby-sync
4 4096 Dec 25 2017 09:37:18.0000000000 +00:00 virtual-instance-stby-sync/guestshell+
5 4096 Sep 12 2023 07:50:16.0000000000 +00:00 pxe
6 4096 Sep 12 2023 07:50:16.0000000000 +00:00 pxe/scripts
7 4096 Sep 12 2023 07:50:16.0000000000 +00:00 pxe/ova
8 2206 Jan 13 2017 01:23:24.0000000000 +00:00 FXS1947Q21W_20170113001021843.lic
9 4096 Mar 22 2023 16:15:54.0000000000 +00:00 scripts
10 2944092 May 03 2023 11:41:30.0000000000 +00:00 cat4500-e-ios-promupgrade-150-1r-SG14

1608179712 bytes available (5611520 bytes used)

Any Ideas?
Best Regards

Leo Laohoo · ‎09-25-2023

I think I know what is going on. Someone has been "creative" with the boot variable statement.

conf t
 no boot bootstrap tftp cat4500es8-universalk9.SPA.03.11.02.E.152-7.E2.bin 255.255.255.255
 no boot system tftp cat4500es8-universalk9.SPA.03.11.02.E.152-7.E2.bin 255.255.255.255
 no boot system flash cat4500es8-universalk9.SPA.03.11.02.E.152-7.E2.bin
 boot system flash bootflash:cat4500es8-universalk9.SPA.03.11.02.E.152-7.E2.bin
end
wr

And then reboot the supervisor card (or chassis).

View solution in original post

marce1000 · ‎09-12-2023

>...It came with various error:
- Could you post the exact errors as reported by the device ,

M.

-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

neonetad · ‎09-12-2023

Ok, I give you some of error (mostly from rommon)
rommon 13 >boot bootflash:cat4500es8-universalk9.SPA.03.11.02.E.152-7.E2.bin
File has bad file magic number: 0x0. Is it a valid file?
boot: can not load "bootflash:cat4500es8-universalk9.SPA.03.11.02.E.152-7.E2.bin"
And:

rommon 5 >boot
No bootable image found !
boot: can not determine first file name on device "flash1:/USER"

And:

rommon 19 >dir bootflash:

Date Time Attribute Size Name
========== ===== ========== ========== ================
2017/12/25 09:37 drwxrwxrwx 4096 virtual-instance
2017/12/25 09:37 drwxrwxrwx 4096 vman_fdb
2017/12/25 09:37 drwxrwxrwx 4096 virtual-instance-stby-sync
2023/09/12 07:50 drwxrwxrwx 4096 pxe
2017/01/13 01:23 -rw-rw-rw- 2206 FXS1947Q21W_20170113001021843.lic
2023/03/22 16:15 drwxrwxrwx 4096 scripts
2023/09/12 09:17 -rw-rw-rw- 1868 cat4500es8-universalk9.SPA.03.11.02.E.152-7.E2.bin
2023/05/03 11:41 -rw-rw-rw- 2944092 cat4500-e-ios-promupgrade-150-1r-SG14
2023/09/12 09:15 -rw-rw-rw- 1881 bootflash:cat4500es8-universalk9.SPA.03.11.02.E.152-7.E2.bin,12

Total space = 1653088 KB
Available = 1654820 KB

And:

rommon 39 >set
PS1=rommon ! >
RommonVer=15.1(1r)SG5
ConfigReg=0x2102
IP_ADDRESS=192.168.192.2
iP_SUBNET_MASK=255.255.255.0
TFTP_SERVER=192.168.192.3
DiagMonitorAction=Normal
ADDRESS=192.168.
ConsecPostPassedCnt=10
BOOT=cat4500es8-universalk9.SPA.03.11.02.E.152-7.E2.bin,1;cat4500es8-universalk9.SPA.03.11.02.E.152-7.E2.bin,1;cat4500es8-universalk9.SPA.03.11.02.E.152-7.E2.bin,1;
CONFIG_FILE=bootflash:cat4500es8-universalk9.SPA.03.11.02.E.152-7.E2.bin
RET_2_RTS=09:17:52 UTC Tue Sep 12 2023
RET_2_RCALTS=1694510272
BootedFileName=bootflash:cat4500es8-universalk9.SPA.03.11.02.E.152-7.E2.bin

Also this (which I think this is the key):

rommon 29 >dev
No SD storage device detected!

Device Table
============
Logical Physical Partition Status Begin Size Drive
Number Number Number sector in Kb Name
------- -------- --------- ------ -------- -------- --------
0 0 0 1 3f 64000 flash0:
1 0 1 1 1f608 1686528 flash1:
2 0 2 1 35705a 31744 flash2:
3 0 3 1 366b5e 168448 flash3:
4 0 4 0 0 0 flash4:
5 0 5 0 0 0 flash5:
6 1 0 0 0 0 slot0:
7 2 0 1 800 3912704 usb0:

marce1000 · ‎09-12-2023

>....File has bad file magic number: 0x0. Is it a valid file?
- You need to upgrade the ROMMON on the 4507R+E

M.

-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

neonetad · ‎09-12-2023

I already updated to newer vers, what version you suggest?

And Why You think it is about Rommon?
The other parts are alright?

neonetad · ‎09-12-2023

I think (which I heard) there must be 5 value on IOS (like 5 ios) and all of them must be the same version however in cli(config/mode)
boot system, there are only flash flash0 and flash1 which on all of them I install the same IOS and I think there must be more ..

marce1000 · ‎09-12-2023

- You are confused and or those statements are not true ,

M.

-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

neonetad · ‎09-12-2023

Look at this, what are you thing?

Leo Laohoo · ‎09-12-2023

@neonetad wrote:
cat4500-e-ios-promupgrade-150-1r-SG14

The IOS file is missing.

The above file is the ROMMON.

neonetad · ‎09-12-2023

cat4500-e-ios-promupgrade-150-1r-SG14
Delete this and replace it with IOS?

Leo Laohoo · ‎09-12-2023

Yes. Delete the ROMMON file and copy the IOS back into the supervisor card.

Use the USB port of the supervisor card to make it faster and easier.

neonetad · ‎09-24-2023

I did and here's the result
Another need to mention that I can access cli (temporily) via boot from usb:0 and after any reset everything come back to zero.

Switch#show bootflash:
-#- --length-- ---------date/time--------- path
1 4096 Dec 25 2017 09:37:18.0000000000 +00:00 virtual-instance
2 4096 Dec 25 2017 09:37:18.0000000000 +00:00 vman_fdb
3 4096 Dec 25 2017 09:37:18.0000000000 +00:00 virtual-instance-stby-sync
4 4096 Dec 25 2017 09:37:18.0000000000 +00:00 virtual-instance-stby-sync/guestshell+
5 4096 Sep 25 2023 07:32:09.0000000000 +00:00 pxe
6 4096 Sep 25 2023 07:32:09.0000000000 +00:00 pxe/scripts
7 4096 Sep 25 2023 07:32:09.0000000000 +00:00 pxe/ova
8 2206 Jan 13 2017 01:23:24.0000000000 +00:00 FXS1947Q21W_20170113001021843.lic
9 4096 Mar 22 2023 16:15:54.0000000000 +00:00 scripts
10 1868 Sep 12 2023 09:17:49.0000000000 +00:00 cat4500es8-universalk9.SPA.03.11.02.E.152-7.E2.bin
11 1881 Sep 12 2023 09:15:26.0000000000 +00:00 bootflash:cat4500es8-universalk9.SPA.03.11.02.E.152-7.E2.bin,
12 1650 Sep 13 2023 09:50:50.0000000000 +00:00 boot4500es8-universalk9.SPA.03.11.02.E.152-7.E2.bin

neonetad · ‎09-24-2023

rommon 10 >boot 4500es8-universalk9.SPA.03.11.02.E.152-7.E2.bin
Invalid filename 4500es8-universalk9.SPA.03.11.02.E.152-7.E2.bin. It must begin with device name.
Type 'boot -help' for details.
rommon 11 >boot bootflash:4500es8-universalk9.SPA.03.11.02.E.152-7.E2.bin
Directory USER/4500es8-universalk9.SPA.03.11.02.E.152-7.E2.bin not found
Unable to locate USER/4500es8-universalk9.SPA.03.11.02.E.152-7.E2.bin directory
boot: can not load "bootflash:4500es8-universalk9.SPA.03.11.02.E.152-7.E2.bin"
rommon 12 >boot
No bootable image found !
boot: can not determine first file name on device "flash1:/USER"
rommon 13 >

Leo Laohoo · ‎09-25-2023

Post the complete output to the command "dir flash:"

Try "boot flash:cat4500es8-universalk9.SPA.03.11.02.E.152-7.E2.bin".

neonetad · ‎09-25-2023

rommon 0 >boot flash:cat4500es8-universalk9.SPA.03.11.02.E.152-7.E2.bin
Invalid filename flash:cat4500es8-universalk9.SPA.03.11.02.E.152-7.E2.bin. It must begin with device name.
Type 'boot -help' for details.