Hi,
Was wondering if someone could help me - I have a customer with 2 x 6500 / sup 720's (single sup in each). They have both recently started to display the following errors in the log and then reboot:
4d22h: %CPU_MONITOR-SP-6-NOT_HEARD: CPU_MONITOR messages have not been heard for 30 seconds [5/1]
4d22h: %CPU_MONITOR-SP-6-NOT_HEARD: CPU_MONITOR messages have not been heard for 60 seconds [5/1]
4d22h: %CPU_MONITOR-SP-6-NOT_HEARD: CPU_MONITOR messages have not been heard for 90 seconds [5/1]
4d22h: SP: icc_send_request_internal: ipc_send_rpc_blocked failed, result 6 : ios-base : (PID=12311, TID=16) : -Traceback=(s72033-ipservicesk9_wan-4-dso-b.so+0x236B5C) ([34:0]+0x236DC8) ([34:0]+0x2371D0) ([34:0]+0x488530) ([34:0]+0x488D08)
4d22h: %CPU_MONITOR-SP-6-NOT_HEARD: CPU_MONITOR messages have not been heard for 120 seconds [5/1]
4d22h: %CPU_MONITOR-SP-6-NOT_HEARD: CPU_MONITOR messages have not been heard for 150 seconds [5/1]
4d22h: SP: IPC: Message 2834D8C timed out waiting for Ack
4d22h: SP: IPC: MSG: ptr: 0x2834D8C, flags: 0x20101, retries: 21, seq: 0x2159408, refcount: 2, retry: 00:00:00, rpc_result = 0x0, data_buffer = 0x6C703888, header = 0x76E98B0, data = 0x76E98D0 || HDR: src: 0x10000, dst: 0x2150014, index: 0, seq: 37896, sz: 80, type: 1, flags: 0x404 hi: 0x50414F, lo: 0x76E98D0 || DATA: 00 00 00 05 00 00 00 00 00 00 03 E9 00 00 00 00 00 00 00 15
4d22h: SP: IPC: Send failed: IPC msg timeout MSG: ptr: 0x2834D8C, flags: 0x20101, retries: 21, seq: 0x2159408, refcount: 2, retry: 00:00:00, rpc_result = 0x0, data_buffer = 0x6C703888, header = 0x76E98B0, data = 0x76E98D0 || HDR: src: 0x10000, dst: 0x2150014, index: 0, seq: 37896, sz: 80, type: 1, flags: 0x404 hi: 0x50414F, lo: 0x76E98D0 || DATA: 00 00 00 05 00 00 00 00 00 00 03 E9 00 00 00 00 00 00 00 15 : ios-base : (PID=12311, TID=16) : -Traceback=(s72033-ipservicesk9_wan-3-dso-b.so+0x38C0AC) ([34:0]+0x391D30) ([34:0]+0x392644) ([34:0]+0x3A4FEC) ([24:-9]6+0x116F54) ([34:0]+0x116F2C)
4d22h: %C6K_PROCMIB-SP-3-IPC_TRANSMIT_FAIL: Failed to send process statistics update : error code = timeout : ios-base : (PID=12311, TID=16) : -Traceback=(s72033-ipservicesk9_wan-6-dso-b.so+0x152080) ([34:0]+0x1520F0) ([34:0]+0x1523CC) ([34:0]+0x1526E8) ([34:0]+0x116F54) ([34:0]+0x116F2C)
4d22h: %CPU_MONITOR-SP-3-TIMED_OUT: CPU_MONITOR messages have failed, resetting system [5/1]
Crashdump : 11:05:14.221 Tue Jul 15 2008 : ios-base : (PID=12311, TID=16) : -Traceback=(s72033-ipservicesk9_wan-3-dso-b.so+0x24AD38) ([24:-9]5+0x38E1FC) ([34:0]+0x3905A8) ([24:-9]6+0x116F54) ([34:0]+0x116F2C)
crashdump called (with pause = 0 sec)
%ALIGN-1-FATAL: Illegal access to a low address 12:05:14 BST Tue Jul 15 2008
addr=0x0, pc=0x72A7F28C, ra=0x72A7F1BC, sp=0x357EBC8
If anybody has seen these logs before, it would be great to hear from you 🙂
Thanks
Andy
