Catalyst Express Connection error

[barcobusvanrhijn]

Hi, I'm fairly new to Cisco. I came across a problem in a production network that I'm currently strugling with.

The site has:

Uc520  Router

Catalyst Express 500 Switches

Catalyst Express 500G Switches

I have been using CCA to setup smartports after a power outage which resetted the Vlan's

The Catalyst Express 500's Ip adress was accedentally assigned to the wrong vlan. It is now in Vlan10 which uses 192.168.1... range adresses and has an ip adress of 192.168.10.6

I have tried to connect to it using SSH, Telnet by connecting a computer to one of the switch ports. I have tried manually connecting to it using the admin button on the switch using various computers but the green conncetion light and admin light just keep flashing forever and eventually turns amber.

I have reset the switch by removing it's power. This made it discoverable as a neighbour in CCA but when I try to add it to the community it simply says the host is unreachable.

In addition to this I have used ping - success

Tracerout which shows destination unreachable

Strange thing is that the IP phones plugged in to this switch still have dial capabillity.

I don't have a console cable but this seems as the next logical move to gain access to the switch and reset it.

If you have any suggestions it would be greatly appreciated

[hobbe · Accepted solution]

Does the 500 realy have a console cable ? I do not think so...

I would start with resetting the switch and go from there.

http://www.cisco.com/en/US/products/ps6545/products_tech_note09186a0080707fb0.shtml#topic3

Good luck

Hope this helps

[barcobusvanrhijn]

Wow! Than you very much. I have been crawling the web to find out how to do this and spent most of today looking for an answer!

One quick question - my IP phones now show that they are not assigned to a voice vlan. I have assigned smartports to th ports on this device that have phones attached as phone and selected th cisco-voice vlan and vlan 1 for the computer use.

[hobbe]

Hi

Thank you for the rating

I realy do not know that much about the 500 express series, but I think this link will help you.

there is an example with voice vlan and a pc connected to a phone.

http://www.cisco.com/en/US/products/ps6545/products_configuration_example09186a00806da6c9.shtml

Good luck

HTH