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CISCO 1811/k9 DDR memory test failed.

geeks-mdpi
Beginner
Beginner

Hi Guys,

Recently i atsrt having problems with my cisco router 1811/k9, apparently was booting continiosly when restarted.

After i connected my console i found the problem while booting:

DDR memory test failed.  Resetting the router ...

I tried to contact cisco TAC, but i need a reseller contract number to place a ticket, i do not have a resller contract number as my router was bought more than two years ago.

I called cisco support and they told me to contact my reseller, my reseller told me to contact cisco so i am in a eternal loop of forwarding phone calls...

Any one have any idea on how to solve the problem ?

1 Reply 1

paolo bevilacqua
Hall of Fame
Hall of Fame

DRAM cannot be replaced because the first 128MB are installed on motherboard.

If your router breaks and does not have a support contract, you will have to bear the replacement cost yourself-

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