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Cisco 2911 Router

services111
Level 1
Level 1

I have a problem 

BMIT_DC#sh processes cpu sorted
CPU utilization for five seconds: 99%/1%; one minute: 99%; five minutes: 99%
PID    Runtime(ms)      Invoked     uSecs     5Sec     1Min     5Min     TTY    Process
51     17599040         106755      164859    95.53%  93.42% 93.03% 0         Logger

128       759012         53610      14158        2.79%    4.84%   5.04%   0        IP Input

132        70096         11341         6180        0.31%     0.20%   0.20%   0       PPP SIP

260        1256          94124         13             0.07%      0.02%   0.02%   0       PPP Events

63          416            3719           111          0.07%       0.01%   0.00%   0       Compute load avg

65         1348          18572           72           0.07%       0.03%   0.02%   0       Per-Second Jobs

94 8740 35186 248 0.07% 0.02% 0.02% 0 BPSM stat Proce
s
7 0 20 0 0.00% 0.00% 0.00% 0 Pool Manager

8 0 1 0 0.00% 0.00% 0.00% 0 DiscardQ Backgr
o
10 0 100 0 0.00% 0.00% 0.00% 0 WATCH_AFS

9 0 2 0 0.00% 0.00% 0.00% 0 Timers

12 0 1 0 0.00% 0.00% 0.00% 0 Image License b
r
11 0 1 0 0.00% 0.00% 0.00% 0 License Client
N
14 16468 17565 937 0.00% 0.08% 0.06% 0 Environmental m
o
15 0 3637 0 0.00% 0.00% 0.00% 0 IPC Event Notif
i
13 11860 310 38258 0.00% 0.04% 0.05% 0 Licensing Auto
U
17 0 1 0 0.00% 0.00% 0.00% 0 IPC Session Ser
v
18 0 1 0 0.00% 0.00% 0.00% 0 IPC Zone Manage
r
19 32 15820 2 0.00% 0.00% 0.00% 0 IPC Periodic Ti
m
16 0 310 0 0.00% 0.00% 0.00% 0 IPC Dynamic Cac

How to solve this problem????

 

4 Replies 4

Hello,

this one is tricky, since none of the processes listed shows a very high percentage. It could be due to fragmentation: you could configure the 'tcp mss-adjust 1400' command on relevant interfaces.

The best would be to save the output from 'show tech-support' to a text file and attach it here. The output from this command contains a lot of information that could be relevant to your issue...

devils_advocate
Level 7
Level 7

Do you have an Debugs enabled?

Do a #show debug.

Switch off debugs using #undebug all

Austin Sabio
Level 4
Level 4

Please post 

#show processes cpu detailed process Logger sort | ex 0.0
#show version

Leo Laohoo
Hall of Fame
Hall of Fame

CPU utilization for five seconds: 99%/1%; one minute: 99%; five minutes: 99%

Wait ... Something doesn't make sense here. 

What method was used to log into the router?  Console or telnet/SSH?

If this was a genuine high CPU then at 99% console access would be next to impossible.  I am suspecting this is a "cosmetic bug".