06-13-2024 11:29 PM - edited 06-20-2024 08:29 PM
Hi, I'm having 2 Ciso 3850 running stack mode. Today I try to power on 2 switches and it can not boot, the system led flashing all the time.
I tried:
1. Power off 2 switches and remove stack cable
2. Power on 1 switches and hold MODE button to go to ROMMON, but the System led does not change status
Can some one help me please. Thank you.
06-13-2024 11:36 PM
Personally i believe you need to raise TAC case RMA if you have contract.
but you can try below method.
1 switches and hold MODE button to go to ROMMON
You can try download the image to USB and see if you can able to boo the device.
example :
switch: boot usbflash0:cat3k_caa-universalk9.16.09.03a.SPA.bin
follow below guide for more details :
06-13-2024 11:54 PM
Thank you. I will try
06-13-2024 11:45 PM
The switch is dead.
Contact TAC and organize RMA.
06-13-2024 11:55 PM
06-14-2024 12:33 AM - edited 06-14-2024 12:34 AM
Why is that?
It is only "sad to hear that" if nobody wants to make an effort to RMA the switch even though every 3850 purchased comes with Enhanced Limited Lifetime Hardware Warranty.
We have never paid for maintenance to our fleet of 2960S, 3750E/3750X, 3850, 9300/9500 and APs because of LLHW/E-LLHW.
06-14-2024 12:51 AM
I mean it's sad to hear that the switch is dead. I will try to RMA.
06-14-2024 12:59 AM - edited 06-20-2024 08:27 PM
I try to check my switch SN on https://cway.cisco.com/sncheck/ and it shows like this. Will I be able to RMA?
06-14-2024 02:41 AM
Look at the right-hand box. It says "Warranty COVERED".
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide