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Cisco 3850 - High CPU bounces from core to core

suse_x001
Level 1
Level 1

I'm having issues with switches in my network , high cpu bounces from code to core , 

Switch-xxx#sh processes cpu | ex 0.0
Core 0: CPU utilization for five seconds: 34%; one minute: 35%; five minutes: 41%
Core 1: CPU utilization for five seconds: 79%; one minute: 81%; five minutes: 62%
Core 2: CPU utilization for five seconds: 36%; one minute: 27%; five minutes: 35%
Core 3: CPU utilization for five seconds: 37%; one minute: 17%; five minutes: 22%
PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process
5985 1334501 296307112 135 27.5 27.3 27.3 1088 fed
6547 1104220 26637649 41 0.71 0.29 0.26 0 ffm
8787 734245 690110789 13 0.19 0.15 0.15 0 wcm

Switch-xxx#sh processes cpu | ex 0.0
Core 0: CPU utilization for five seconds: 88%; one minute: 52%; five minutes: 43%
Core 1: CPU utilization for five seconds: 32%; one minute: 67%; five minutes: 65%
Core 2: CPU utilization for five seconds: 17%; one minute: 24%; five minutes: 31%
Core 3: CPU utilization for five seconds: 14%; one minute: 14%; five minutes: 20%
PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process
5985 1519681 296340776 135 26.0 26.8 27.1 1088 fed
6547 1104250 26640570 41 0.14 0.23 0.24 0 ffm
8787 735245 690184615 13 0.14 0.12 0.14 0 wcm

Any help , would be greatly appriciated.thanks

3 Replies 3

Mark Malone
VIP Alumni
VIP Alumni

Hey

theres a few open bugs for this FED process on 3850s , if your not on this image i would go to it.

Its stable and should fix majority of open bugs 3.6.3

https://tools.cisco.com/quickview/bug/CSCuo14511

This is how to troubleshoot FED but it shouldnt be spiking cpu like that its the engine driver for the switch

http://www.cisco.com/c/en/us/support/docs/switches/catalyst-3850-series-switches/117594-technote-hicpu3850-00.html

I have 03.07.00E version installed in all my switches

Hey the reason i suggested 3.6.3 you will see on Cisco website it has been marked as safe harbour , it also runs clean on McAfee MVM vulnerability scanner too, im running 3.6.3 on our switches and do not have this fed issue, just becasue its a later version does not suggest it may be more less susceptible to issues. If you dont believe its the image the troubleshooting doc should be able to provide some tips to narrow down what it may be

Safe Harbor certification marks the successful completion of extensive integrity testing that validates each release

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