10-14-2014 11:16 AM - edited 03-07-2019 09:06 PM
I have purchased two Cisco 3925 plus the DATA License L-SL-39-DATA-K9=, I received the email with the licenses, two, and when I try to claim the PAK I get the following error in Cisco Product License Registration:
“you are requesting multiple quantities of the same feature/image license for a device in this transaction. As this feature/image is considered uncounted, the quantity being applied to a device cannot exceed 1. Feature ski L-SL-39-DATA-K9. Note: if multiple paks are being used, requested quantity is a sim of quantities of respective sku in all PAKs”
I´m using the correct show license UDI information to register, but It always shows up as two licenses I can´t just pick one to apply to one HW/3925. I know the 3925 uses the Motherboard PID and Serial Number for PAK Licensing.
What I´m doing wrong?
Thank you
10-14-2014 12:06 PM
On the previous page I think it asks for quantity and you need to leave it blank or 0.
10-14-2014 12:17 PM
10-14-2014 12:26 PM
Sorry I didn't read the whole post...
The udi comes from a show command
show license udi
The udi is a combination of the PID/SN/and HW version.
10-14-2014 12:32 PM
Michael
Device# PID SN UDI
-----------------------------------------------------------------------------
*0 C3900-SPE100/K9 FOCXXXXXXXX C3900-SPE100/K9:FOCXXXXXXXX
Thats my Show license UDI, I filled like this for the PAK
UDI Product ID : C3900-SPE100/K9
UDI Serial Number : FOCXXXXXXXX
10-14-2014 09:28 PM
hi,
could you input a "1" for the "Quantity Available" and "Quantity to Assign" fields?
kindly do one router at a time.
10-15-2014 06:09 AM
Johnlloyd
no the fields are blocked.
I have sent an email to licensing last friday and no return.
07-14-2015 01:28 AM
I have same problem , are you resolve this issue? Thanks.
10-05-2015 07:19 AM
I am having the same issue any work around ?
11-04-2015 07:37 AM
Hi YaJun,
dis you resolved this problem??
I have the same problem
Thanks in advance
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: