I have a new Cisco 4431 ISR. It was purchased new with only one power supply.
I recently purchased a secondary power supply for reliability. I only want to use it for fault tolerance.
I followed the instructions to install and the unit shows a green light and the fan is working, but when I do the "show power" command it shows both power supplies, but the secondary power supply shows "zero watts".
Is this normal or did I get a bad power supply?
I'm guessing that maybe it only shows used wattage when it's actually in use and it's running idle because the other power supply is caring the load.
I want to test, but this unit carries the entire traffic for our organization and would require an after hours maintenance window.
Any insight? Is there a way to manually transfer power from one supply to the other for testing?
Thanks,
Josh B.
