Cisco 6500e NAM2 recovery/reset

[casingnj2]

Hello,

We have two NAM2's for the 6500 which dont appear to be responding.  Is there a procedure like for the NAM3 to reset these? 

NAM3 reset: http://www.cisco.com/c/en/us/td/docs/net_mgmt/network_analysis_module_software/nam3/install/guide/bk_nam3_install.pdf

[InayathUlla Sharieff]

check if this helps:-

http://www.cisco.com/c/en/us/support/interfaces-modules/services-modules/products-installation-guides-list.html

http://www.cisco.com/c/en/us/products/interfaces-modules/catalyst-6500-series-network-analysis-module-nam-1-nam-2/index.html

[casingnj2]

Unfortunately this doesnt help.  im looking for a document to reflash the software on the NAM since they both wont boot correctly.