Cisco 6506 Core switch ethernet module failed to provide power to AP

[Ali Bahnam]

Dears,

I have core 6506 with POE Ethernet module. I connected cisco Access points and telephone devices and it was supply them power normally.

Now the Ethernet module stop to supply the POE for these devices and I got the below messages:-

The device connected to 1/38 is powered up but its link is not up in 5 seconds. Therefore, power is withdrawn from the port.
 The device connected to 1/38 is powered up but its link is not up in 5 seconds. Therefore, power is withdrawn from the port.

 pd_scp_power_req_resp_ver2: rx scp err code = 1

Your ideas is highly appreciated,

Regards,

[Leo Laohoo]

Post the complete output to the following commands: 

1.  sh power inline G1/38; and

2.  sh interface G1/38

[Ali Bahnam]

nterface Admin  Oper            Power(Watts)     Device              Class
                            From PS    To Device
--------- ------ ---------- ---------- ---------- ------------------- ------

Gi1/38    auto   off        0          0          n/a                 n/a

Interface  AdminPowerMax       Police    ActualConsumption
             (Watts)
---------- -----------------  ----------  -------------------

Gi1/38                15.4       off            n/a
Core#

GigabitEthernet1/38 is down, line protocol is down (notconnect)
  Hardware is C6k 1000Mb 802.3, address is f0f7.558a.e800 (bia f0f7.558a.e800)
  MTU 1500 bytes, BW 1000000 Kbit, DLY 10 usec,
     reliability 255/255, txload 1/255, rxload 1/255
  Encapsulation ARPA, loopback not set
  Keepalive set (10 sec)
  Auto-duplex, Auto-speed, media type is 10/100/1000BaseT
  input flow-control is off, output flow-control is desired
  Clock mode is auto
  ARP type: ARPA, ARP Timeout 04:00:00
  Last input never, output never, output hang never
  Last clearing of "show interface" counters never
  Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
  Queueing strategy: fifo
  Output queue: 0/40 (size/max)
  5 minute input rate 0 bits/sec, 0 packets/sec
  5 minute output rate 0 bits/sec, 0 packets/sec
  L2 Switched: ucast: 0 pkt, 0 bytes - mcast: 0 pkt, 0 bytes
  L3 in Switched: ucast: 0 pkt, 0 bytes - mcast: 0 pkt, 0 bytes
  L3 out Switched: ucast: 0 pkt, 0 bytes - mcast: 0 pkt, 0 bytes
     0 packets input, 0 bytes, 0 no buffer
     Received 0 broadcasts (0 IP multicasts)
ARP type: ARPA, ARP Timeout 04:00:00
  Last input never, output never, output hang never
  Last clearing of "show interface" counters never
  Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
  Queueing strategy: fifo
  Output queue: 0/40 (size/max)
  5 minute input rate 0 bits/sec, 0 packets/sec
  5 minute output rate 0 bits/sec, 0 packets/sec
  L2 Switched: ucast: 0 pkt, 0 bytes - mcast: 0 pkt, 0 bytes
  L3 in Switched: ucast: 0 pkt, 0 bytes - mcast: 0 pkt, 0 bytes
  L3 out Switched: ucast: 0 pkt, 0 bytes - mcast: 0 pkt, 0 bytes
     0 packets input, 0 bytes, 0 no buffer
     Received 0 broadcasts (0 IP multicasts)
     0 runts, 0 giants, 0 throttles
     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
     0 watchdog, 0 multicast, 0 pause input
     0 input packets with dribble condition detected
     0 packets output, 0 bytes, 0 underruns
     0 output errors, 0 collisions, 2 interface resets
     0 babbles, 0 late collision, 0 deferred
     0 lost carrier, 0 no carrier, 0 PAUSE output
     0 output buffer failures, 0 output buffers swapped out

[Leo Laohoo]

The output to the command "sh power inline G1/38" is not complete.  :P

[devils_advocate]

Is the issue with just one port or all of the ports on that module?

[Ali Bahnam]

I checked 5 ports only and have the same issue but I didn't check all module ports.

The issue is only with POE but when I connect PC it's working normally.