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Cisco 887 License advipservices NOT installed

Hello all, please could you someone help me about this issue (critical for me...)

My company bought the PAK for the advanced IP services feature. Actually I'm using the Evaluation type.

Using the Cisco License Portal I got by email the new license.lic file but when I try to install on the router I don't get the message "successfull installed..."

and the advipservices is still in evaluation mode.

TSIH401-b#sh license

Index 1 Feature: advipservices                 

        Period left: 1  week  3  days

        Period Used: 7  weeks 0  day 

        License Type: EvalRightToUse

        License State: Active, In Use

        License Count: Non-Counted

        License Priority: Low

Index 2 Feature: advsecurity                   

        Period left: Life time

        License Type: Permanent

        License State: Active, Not in Use

        License Count: Non-Counted

        License Priority: Medium

Index 3 Feature: ios-ips-update                

        Period left: Not Activated

        Period Used: 0  minute  0  second 

        License Type: EvalRightToUse

        License State: Not in Use, EULA not accepted

        License Count: Non-Counted

        License Priority: None

Index 4 Feature: WAAS_Express                  

        Period left: Not Activated

        Period Used: 0  minute  0  second 

        License Type: EvalRightToUse

        License State: Not in Use, EULA not accepted

        License Count: Non-Counted

        License Priority: None

Index 5 Feature: SSL_VPN                       

        Period left: Not Activated

        Period Used: 0  minute  0  second 

        License Type: EvalRightToUse

        License State: Not in Use, EULA not accepted

        License Count: 0/0  (In-use/Violation)

        License Priority: None

TSIH401-b# lice install flash:FCZ162092G1_20120824021311032.lic

Installing licenses from "flash:FCZ162092G1_20120824021311032.lic"

Installing...Feature:advsecurity...Failed:

% Error: Duplicate license

0/1 licenses were successfully installed

1/1 licenses were existing licenses

0/1 licenses were failed to install

The advsecurity is already installed permanent, so It's right the duplicated, but it seems that the new license file is not able to overwrite the evaluation feature.

Many tks in advance for your support.

regards

Matteo

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3 REPLIES 3
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Rising star

Cisco 887 License advipservices NOT installed

Hi! Try to disable advipservices license first. Something like this:

license boot module c880 technology-package advipservices disable

Highlighted
Beginner

Cisco 887 License advipservices NOT installed

you can try using the command

Router(config)#license boot module c880-advipserveice

Thanks

Syed

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Hall of Fame Master

Cisco 887 License advipservices NOT installed

reload router.

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