Cisco 9200 IOS-XE Reverted to Previous Version After Upgrade

[chong.eric]

HI,

I've upgraded new image to Cisco 9200.  I have verified the version after the upgrade and confirmed the upgrade was successful.

After 2 days, the switch rebooted itself and reverted back to previous version.  I suspected i didn't commit after the upgrade.

Question - How can I upgrade to the new version now?  Should i use the command below 

install add file flash:xxxx.bin activate commit

or 

I can use this command install add file flash: xxx SPA.conf active commit

[Leo Laohoo]

Post the complete output to the following commands: 

sh boot
dir flash:*.conf

[chong.eric]

Switch 1
---------------------------
Current Boot Variables:
BOOT variable = flash:packages.conf;

Boot Variables on next reload:
BOOT variable = flash:packages.conf;
Manual Boot = no
Enable Break = no
Boot Mode = DEVICE
iPXE Timeout = 0

Directory of flash:/*.conf

Directory of flash:/

54217 -rw- 4780 Jul 17 2024 17:40:00 +00:00 packages.conf
54216 -rw- 4792 Jul 17 2024 15:32:15 +00:00 cat3k_caa-universalk9.16.12.10a.SPA.conf

[chong.eric]

Sorry, the device is not 9200..actually is 3650

[Leo Laohoo]

Post the complete output to the following command:

more flash:packages.conf | begin for NOVA

[chong.eric]

# This is for NOVA
iso rp 0 0 rp_base cat3k_caa-rpbase.16.12.08.SPA.pkg
iso rp 0 0 rp_core cat3k_caa-rpcore.16.12.08.SPA.pkg
iso rp 0 0 rp_daemons cat3k_caa-rpcore.16.12.08.SPA.pkg
iso rp 0 0 rp_iosd cat3k_caa-rpcore.16.12.08.SPA.pkg
iso rp 0 0 rp_webui cat3k_caa-webui.16.12.08.SPA.pkg
iso rp 0 0 srdriver cat3k_caa-srdriver.16.12.08.SPA.pkg
iso rp 0 0 rp_security cat3k_caa-rpcore.16.12.08.SPA.pkg
iso rp 0 0 guestshell cat3k_caa-guestshell.16.12.08.SPA.pkg

iso fp 0 0 fp cat3k_caa-rpcore.16.12.08.SPA.pkg

#
# -start- superpackage .pkginfo
#
# pkginfo: Name: rp_super
# pkginfo: BuildTime: 2022-09-15_06.08
# pkginfo: ReleaseDate: Thu-15-Sep-22-04:50
# pkginfo: .BuildArch: mips64
# pkginfo: BootArchitecture: mips
# pkginfo: .BootArch: mips
# pkginfo: RouteProcessor: edison
# pkginfo: Platform: CAT3K_CAA
# pkginfo: User: mcpre
# pkginfo: PackageName: universalk9
# pkginfo: Build: 16.12.08
# pkginfo: .SupportedBoards: edison
# pkginfo: .InstallModel:
# pkginfo: .PackageRole: rp_super
# pkginfo: .RestartRole: rp_super
# pkginfo: CardTypes:
# pkginfo: .CardTypes:
# pkginfo: .BuildPath: /nobackup/mcpre/release/BLD-V16_12_08_FC1/binos/linkfarm/stage-edison/hard/rp_super_universalk9.mips64
# pkginfo: .Version: 16.12.08.0.7211.1663247287..Gibraltar
# pkginfo: .InstallVersion: 1.0.0
# pkginfo: .InstallCapCommitSupport: yes
#
# -end- superpackage .pkginfo
#

[Leo Laohoo]

NOTE:  Apologies for the late response as I was unwell for the past week. 

The output to the contents of the packages.conf file does not match the intended version the switch is meant to upgrade to. 

Fortunately, I am familiar with this bug feature.  The fix is very easy. 

rename flash:packages.conf flash:packages.conf.bak
rename flash:cat3k_caa-universalk9.16.12.10a.SPA.conf flash:packages.conf

Save the config.  Reboot.  

The switch should boot 16.12.10a.