Cisco 9200 Out of Space and Cannot Upgrade - Page 2

jschaff · ‎01-03-2022

Hello,

I have a stack of 3 C9200 s 2 are 48 port and 1 is a 24 port. I am trying to do an IOS-XE upgrade on them to cat9k_lite_iosxe.17.03.04b.SPA.bin. All of my other stacks have done the upgrade no problem, but this stack is just not having it. I have run the "install remove inactive" command to clean up space, but when I run "install add file flash:cat9k_lite_iosxe.17.03.04b.SPA.bin active commit" I am met with that switch 2 and 3 do not have sufficient space to unpack the file. Switch 1 has plenty of space and I would have thought that with switch 2 being the exact same model and port count that it would have enough space as well, but it does not. I am not seeing anything on switch2 or 3 that would take up the space or would allow me to free up the space needed to unpack the file. Below is the error I am getting and what is in flash on switch 2 and 3. Any help on this would be greatly appreciated.

--- Starting Add ---

Performing Add on all members

[1] Add package(s) on switch 1

[1] Finished Add on switch 1

[2] Add package(s) on switch 2

Expanding image file: flash:cat9k_lite_iosxe.17.03.04b.SPA.bin

[2]: Expanding file

... expanding file completed

[2]: Verifying parameters

[2]: Expanding superpackage flash:cat9k_lite_iosxe.17.03.04b.SPA.bin

[2]: ... parameters verified

[2]: Validating package type

[2]: FAILED: flash: requires 471540 KB of free space, but only 451624 KB is available

FAILED: [2]: FAILED: Expanding all-in-one software package failed in switch 2

FAILED: install_add exit(1) Mon Jan 3 06:30:55 MST 2022

[2] Finished Add on switch 2

[3] Add package(s) on switch 3

Expanding image file: flash:cat9k_lite_iosxe.17.03.04b.SPA.bin

[3]: Expanding file

... expanding file completed

[3]: Verifying parameters

[3]: Expanding superpackage flash:cat9k_lite_iosxe.17.03.04b.SPA.bin

[3]: ... parameters verified

[3]: Validating package type

[3]: FAILED: flash: requires 471540 KB of free space, but only 450248 KB is available

FAILED: [3]: FAILED: Expanding all-in-one software package failed in switch 3

FAILED: install_add exit(1) Mon Jan 3 06:30:55 MST 2022

[3] Finished Add on switch 3

Checking status of Add on [1 2 3]

Add: Passed on [1]. Failed on [2 3]

Finished Add

FAILED: install_add_activate_commit exit(1) Mon Jan 3 06:34:11 MST 2022

Jan 3 06:34:12.722 %INSTALL-3-OPERATION_ERROR_MESSAGE: R0/0: install_engine: Failed to install_add_activate_commit package flash:cat9k_lite_iosxe.17.03.04b.SPA.bin, Error: FAILED: [2]: FAILED: Expanding all-in-one software package failed in switch 2

Jan 3 06:34:12.783 %INSTALL-3-OPERATION_ERROR_MESSAGE: R0/0: install_engine: Failed to install_add_activate_commit package flash:cat9k_lite_iosxe.17.03.04b.SPA.bin, Error: FAILED: install_add exit(1) Mon Jan 3 06:30:55 MST 2022

Jan 3 06:34:12.854 %INSTALL-3-OPERATION_ERROR_MESSAGE: R0/0: install_engine: Failed to install_add_activate_commit package flash:cat9k_lite_iosxe.17.03.04b.SPA.bin, Error: FAILED: [3]: FAILED: Expanding all-in-one software package failed in switch 3

Jan 3 06:34:12.916 %INSTALL-3-OPERATION_ERROR_MESSAGE: R0/0: install_engine: Failed to install_add_activate_commit package flash:cat9k_lite_iosxe.17.03.04b.SPA.bin, Error: FAILED: install_add exit(1) Mon Jan 3 06:30:55 MST 2022

Jan 3 06:34:12.975 %INSTALL-3-OPERATION_ERROR_MESSAGE: R0/0: install_engine: Failed to install_add_activate_commit package flash:cat9k_lite_iosxe.17.03.04b.SPA.bin, Error: [2 3]: FAILED: Add failed in switch 2 3

Switch 2 flash:

Directory of flash-2:/

32390 -rw- 2097152 Jan 3 2022 07:11:41 -07:00 nvram_config

64769 drwx 4096 Jan 3 2022 06:47:12 -07:00 .installer

89057 drwx 4096 Jan 3 2022 06:15:19 -07:00 .prst_sync

56679 -rw- 15088 Jan 3 2022 06:13:21 -07:00 rdope_out.txt

56682 -rw- 0 Jan 3 2022 06:13:21 -07:00 dope_hist

56680 -rw- 89 Jan 3 2022 06:13:18 -07:00 rdope.log

56676 -rw- 134458 Jan 3 2022 06:11:46 -07:00 memleak.tcl

32387 -rw- 2130 Jan 3 2022 06:11:30 -07:00 boothelper.log

34 drwx 4096 Jan 3 2022 06:11:28 -07:00 dc_profile_dir

56673 -rw- 555 Jan 3 2022 06:11:09 -07:00 bootloader_evt_handle.log

32386 -rw- 2130 Dec 3 2021 06:06:09 -07:00 boothelper.log.old

32389 drwx 4096 Dec 3 2021 06:04:35 -07:00 .rommon_sync

32391 -rw- 820 Jul 26 2021 11:19:31 -07:00 vlan.dat

56683 -rw- 2097152 Jul 26 2021 08:37:08 -07:00 nvram_config_bkup

72866 drwx 4096 Jul 26 2021 08:37:03 -07:00 license_evlog

64780 drwx 4096 Jul 26 2021 08:32:47 -07:00 pnp-tech

72865 drwx 4096 Jun 3 2021 20:38:46 -07:00 .rollback_timer

64807 -rw- 40648801 Jun 3 2021 20:33:29 -07:00 cat9k_lite-rpboot.17.03.03.SPA.pkg

64803 -rw- 4919 Jun 3 2021 20:33:29 -07:00 packages.conf

64806 -rw- 11031572 Jun 3 2021 20:32:08 -07:00 cat9k_lite-webui.17.03.03.SPA.pkg

64805 -rw- 4133912 Jun 3 2021 20:32:08 -07:00 cat9k_lite-srdriver.17.03.03.SPA.pkg

64804 -rw- 426931224 Jun 3 2021 20:32:08 -07:00 cat9k_lite-rpbase.17.03.03.SPA.pkg

64774 drwx 4096 Jun 3 2021 20:28:17 -07:00 .dbpersist

64772 drwx 4096 Jun 3 2021 20:25:25 -07:00 core

72867 drwx 4096 Jun 3 2021 20:25:23 -07:00 guest-share

64777 drwx 4096 Jun 3 2021 20:25:04 -07:00 onep

64776 drwx 4096 Jun 3 2021 20:25:03 -07:00 pnp-info

8097 drwx 4096 Jun 3 2021 20:24:13 -07:00 .USWAP

40481 drwx 4096 Jun 3 2021 20:19:37 -07:00 Tbot

24290 drwx 4096 Jun 3 2021 20:19:36 -07:00 .CRFT

36 drwx 4096 Jun 3 2021 20:19:31 -07:00 sys_report

11 drwx 4096 Jun 3 2021 20:19:29 -07:00 tech_support

105249 drwx 4096 Jun 3 2021 20:19:29 -07:00 ss_disc

56674 -rw- 5242880 Jun 3 2021 20:19:29 -07:00 ssd

89060 drwx 4096 Jun 3 2021 20:19:29 -07:00 gs_script

1957167104 bytes total (846725120 bytes free)

Switch 3 flash:

Directory of flash-3:/

113355 -rw- 2097152 Jan 3 2022 07:11:45 -07:00 nvram_config_bkup

89066 -rw- 2097152 Jan 3 2022 07:11:45 -07:00 nvram_config

11 drwx 4096 Jan 3 2022 06:47:12 -07:00 .installer

89065 -rw- 820 Jan 3 2022 06:16:05 -07:00 vlan.dat

8099 drwx 4096 Jan 3 2022 06:15:59 -07:00 license_evlog

24289 drwx 4096 Jan 3 2022 06:15:37 -07:00 .prst_sync

113351 -rw- 15088 Jan 3 2022 06:13:21 -07:00 rdope_out.txt

89061 -rw- 0 Jan 3 2022 06:13:21 -07:00 dope_hist

113352 -rw- 89 Jan 3 2022 06:13:18 -07:00 rdope.log

113348 -rw- 134458 Jan 3 2022 06:11:46 -07:00 memleak.tcl

89059 -rw- 2130 Jan 3 2022 06:11:30 -07:00 boothelper.log

56696 drwx 4096 Jan 3 2022 06:11:28 -07:00 dc_profile_dir

113345 -rw- 481 Jan 3 2022 06:11:09 -07:00 bootloader_evt_handle.log

89058 -rw- 2130 Dec 3 2021 06:06:08 -07:00 boothelper.log.old

89060 drwx 4096 Dec 3 2021 06:04:35 -07:00 .rommon_sync

23 drwx 4096 Jul 21 2021 14:23:08 -07:00 pnp-tech

16193 drwx 4096 May 29 2021 07:26:36 -07:00 .rollback_timer

50 -rw- 40648801 May 29 2021 07:21:15 -07:00 cat9k_lite-rpboot.17.03.03.SPA.pkg

46 -rw- 4919 May 29 2021 07:21:15 -07:00 packages.conf

49 -rw- 11031572 May 29 2021 07:19:42 -07:00 cat9k_lite-webui.17.03.03.SPA.pkg

48 -rw- 4133912 May 29 2021 07:19:42 -07:00 cat9k_lite-srdriver.17.03.03.SPA.pkg

47 -rw- 426931224 May 29 2021 07:19:42 -07:00 cat9k_lite-rpbase.17.03.03.SPA.pkg

16 drwx 4096 May 29 2021 07:15:48 -07:00 .dbpersist

22 drwx 4096 May 29 2021 07:13:01 -07:00 guest-share

14 drwx 4096 May 29 2021 07:13:00 -07:00 core

20 drwx 4096 May 29 2021 07:12:39 -07:00 pnp-info

18 drwx 4096 May 29 2021 07:12:38 -07:00 onep

64769 drwx 4096 May 29 2021 07:11:48 -07:00 .USWAP

97153 drwx 4096 May 29 2021 07:07:11 -07:00 Tbot

80961 drwx 4096 May 29 2021 07:07:10 -07:00 .CRFT

56698 drwx 4096 May 29 2021 07:07:05 -07:00 sys_report

56673 drwx 4096 May 29 2021 07:07:03 -07:00 tech_support

40481 drwx 4096 May 29 2021 07:07:03 -07:00 ss_disc

113346 -rw- 5242880 May 29 2021 07:07:03 -07:00 ssd

24292 drwx 4096 May 29 2021 07:07:03 -07:00 gs_script

1957167104 bytes total (845152256 bytes free)

Just for reference here is switch 1 flash:

Directory of flash:/

16199 drwx 4096 Jan 3 2022 07:13:43 -07:00 .installer

16211 -rw- 2097152 Jan 3 2022 07:11:41 -07:00 nvram_config_bkup

16210 -rw- 2097152 Jan 3 2022 07:11:41 -07:00 nvram_config

16214 -rw- 482856473 Jan 3 2022 06:58:42 -07:00 cat9k_lite_iosxe.17.03.04b.SPA.bin

16213 -rw- 820 Jan 3 2022 06:15:35 -07:00 stby-vlan.dat

16212 -rw- 0 Jan 3 2022 06:13:21 -07:00 dope_hist

16206 -rw- 15088 Jan 3 2022 06:13:21 -07:00 rdope_out.txt

16207 -rw- 89 Jan 3 2022 06:13:18 -07:00 rdope.log

48616 drwx 4096 Jan 3 2022 06:13:14 -07:00 license_evlog

64769 drwx 4096 Jan 3 2022 06:13:00 -07:00 .prst_sync

16204 -rw- 134458 Jan 3 2022 06:11:47 -07:00 memleak.tcl

16194 -rw- 2130 Jan 3 2022 06:11:31 -07:00 boothelper.log

48603 drwx 4096 Jan 3 2022 06:11:29 -07:00 dc_profile_dir

16195 -rw- 407 Jan 3 2022 06:11:11 -07:00 bootloader_evt_handle.log

16196 -rw- 2130 Dec 3 2021 06:06:08 -07:00 boothelper.log.old

16208 -rw- 820 Jul 26 2021 11:19:31 -07:00 vlan.dat

48619 drwx 4096 Jul 21 2021 14:29:51 -07:00 pnp-tech

56673 drwx 4096 May 21 2021 08:16:26 -07:00 .rollback_timer

48638 -rw- 40648801 May 21 2021 08:11:07 -07:00 cat9k_lite-rpboot.17.03.03.SPA.pkg

48634 -rw- 4919 May 21 2021 08:11:07 -07:00 packages.conf

48637 -rw- 11031572 May 21 2021 08:09:45 -07:00 cat9k_lite-webui.17.03.03.SPA.pkg

48636 -rw- 4133912 May 21 2021 08:09:45 -07:00 cat9k_lite-srdriver.17.03.03.SPA.pkg

48635 -rw- 426931224 May 21 2021 08:09:45 -07:00 cat9k_lite-rpbase.17.03.03.SPA.pkg

16197 drwx 4096 May 21 2021 08:03:03 -07:00 core

48617 drwx 4096 May 21 2021 08:03:01 -07:00 guest-share

48614 drwx 4096 May 21 2021 08:02:41 -07:00 onep

48613 drwx 4096 May 21 2021 08:02:41 -07:00 pnp-info

48606 drwx 4096 May 21 2021 08:01:42 -07:00 Tbot

48605 drwx 4096 May 21 2021 08:01:37 -07:00 sys_report

48580 drwx 4096 May 21 2021 08:01:35 -07:00 tech_support

48578 drwx 4096 May 21 2021 08:01:35 -07:00 ss_disc

16202 -rw- 5242880 May 21 2021 08:01:35 -07:00 ssd

16201 drwx 4096 May 21 2021 08:01:35 -07:00 gs_script

16219 drwx 4096 May 21 2021 06:12:22 -07:00 .dbpersist

1956839424 bytes total (875577344 bytes free)

Marcos Rodriguez · ‎09-10-2024

It helped me. thanks!!

Before:

switch#show file systems

File Systems:

Size(b) Free(b) Type Flags Prefixes
* 1956839424 845561856 disk rw flash: bootflash: flash-1:
1957167104 1352138752 disk rw flash-2: stby-flash:

Solution:

switch#conf t

Enter configuration commands, one per line. End with CNTL/Z.

switch(config)#iox

switch(config)#exit

switch#show app-hosting detail

The process for the command is not responding or is otherwise unavailable

switch#guestshell enable

Interface will be selected if configured in app-hosting

Please wait for completion

The process for the command is not responding or is otherwise unavailable

switch#show app-hosting detail

No App found

switch#guestshell destroy

% Error: The application: guestshell, does not exist

After:

switch#show file systems
File Systems:

Size(b) Free(b) Type Flags Prefixes
* 1956839424 1358098432 disk rw flash: bootflash: flash-1:
1957167104 1352138752 disk rw flash-2: stby-flash:

joewilker · ‎03-23-2025

Took me a few tries but finally got it to work. Here is what fixed it for me.
conf t
iox
exit
guestshell enable (wait for it to complete)
guestshell destroy (had to run the enable/destroy a couple of times for it to take.)
conf t
no iox
end
show files system (verify you have space again.)
ref: https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwa71156

Richard Burts · ‎03-23-2025

Thanks for sharing your experience with this issue. Glad you found a solution that works for you. It very well may help others.

HTH

Rick

Leo Laohoo · ‎06-10-2025

CSCwo59318

MilicMarjanovic9217 · ‎11-14-2025

Hi, I ran into this problem yesterday with multiple C9200L-24P-4X switches.

I overcame this by deleting all .pkg and .bin files from the flash and installing the new image from USB, without copying the .bin file to the switch's flash.