Cisco 9300 - Cmand Errors

[CiscoReece]

Hello,

I'm trying to boot from usbflash0 (IOS 17.3.5)and flash:packages.conf but having the below errors.

%PMAN-3-PROCHOLDDOWN: R0/0: The process cmand has been helddown (rc 134)
%PMAN-0-PROCFAILCRIT: R0/0: pvp: A critical process cmand has failed (rc 134)
%PMAN-3-RELOAD_RP: R0/0: pvp: Reloading: Switch will be reloaded
Chassis 0 reloading, rrticipant detected
%PMAN-5-EXITACTION: F0/0: pvp: Process manager is exiting: reload fp action requested
%PMAN-5-EXITACTION: Rvp: Process manager is exiting: Critical process cmand fault on rp_0_0 (rc=134)

I have also tried an emergency-install which had come back as successful but I'm still seeing the above error

Starting system recovery (usbflash0:cat9k_iosxe.17.03.05.SPA.bin) ...

boot: attempting to boot from [sda9:cat9k-recovery.SSA.bin]
boot: reading file cat9k-recovery.SSA.bin

PLATFORM_TYPE C9300 speed 9600
Booting Recovery Image 16.6.3

Initiating Emergency Installation of bundle usbflash0:cat9k_iosxe.17.03.05.SPA.bin
Reading bundle usbflash0:cat9k_iosxe.17.03.05.SPA.bin...
Validating bundle usbflash0:cat9k_iosxe.17.03.05.SPA.bin...
Installing bundle usbflash0:cat9k_iosxe.17.03.05.SPA.bin....
Verifying bundle usbflash0:cat9k_iosxe.17.03.05.SPA.bin...
Package cat9k-cc_srdriver.17.03.05.SPA.pkg /temp//stage/cat9k-cc_srdriver.17.03.05.SPA.pkg is Digitally
Package cat9k-espbase.17.03.05.SPA.pkg /temp//stage/cat9k-espbase.17.03.05.SPA.pkg is Digitally Signed
Package cat9k-guestshell.17.03.05.SPA.pkg /temp//stage/cat9k-guestshell.17.03.05.SPA.pkg is Digitally Si
Package cat9k-lni.17.03.05.SPA.pkg /temp//stage/cat9k-lni.17.03.05.SPA.pkg is Digitally Signed
Package cat9k-rpbase.17.03.05.SPA.pkg /temp//stage/cat9k-rpbase.17.03.05.SPA.pkg is Digitally Signed
Package cat9k-sipbase.17.03.05.SPA.pkg /temp//stage/cat9k-sipbase.17.03.05.SPA.pkg is Digitally Signed
Package cat9k-sipspa.17.03.05.SPA.pkg /temp//stage/cat9k-sipspa.17.03.05.SPA.pkg is Digitally Signed
Package cat9k-srdriver.17.03.05.SPA.pkg /temp//stage/cat9k-srdriver.17.03.05.SPA.pkg is Digitally Signed
Package cat9k-webui.17.03.05.SPA.pkg /temp//stage/cat9k-webui.17.03.05.SPA.pkg is Digitally Signed
Package cat9k-wlc.17.03.05.SPA.pkg /temp//stage/cat9k-wlc.17.03.05.SPA.pkg is Digitally Signed
Package /cat9k-rpboot.17.03.05.SPA.pkg /temp//rpboot/cat9k-rpboot.17.03.05.SPA.pkg is Digitally Signed
Preparing flash....
Flash filesystem unmounted successfully /dev/sdb3
Syncing device....
Emergency Install success. Will reboot now
Initializing Hardware......

System Bootstrap, Version 17.3.2r, RELEASE SOFTWARE (P)
Compiled Tue 08/25/2020 23:46:12.85 by rel

Current ROMMON image : Primary
Last reset cause     : SoftwareReload
C9300-48P platform with 8388608 Kbytes of main memory

boot: attempting to boot from [flash:packages.conf]
boot: reading file packages.conf

Does anyone have any suggestions please?

Thanks,

Reece

[kevin.philippe]

Hi Leo, 

Thanks for your feedback !

Which version you suggest ? Do you know the most reliable version currently ?

[CiscoReece]

Hello,
I sorted this by booting from v17.6.4 so I'd suggest downloading that to a usbflash and booting. Let me know how it goes?

Thanks,
Reece

[kevin.philippe]

Hi, 

I saw that, but the last version that I can download on Cisco website is the version 16.12.8 ...

[Leo Laohoo]

Go straight to 16.12.8. 

There is a strong chance all the config of the switch will be completely wiped because I'd be recommending performing emergency-install to fix the issue.  

[kevin.philippe]

Hi, 

Tried emergeny-install 16.12.8 from usb... no success

Any idea what I can do ?

[CiscoReece]

Hi,
Could you try emergency install using v17.6.4?

[kevin.philippe]

Will try tomorrow morning with 16.12.8

Will try an emergency-install as you said, by chance I have a backup of the config !

[balaji.bandi]

Sure you try emergency recovery and if you get chance try upgrade and test before you go live.