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cisco C6506 VSS minor failure

Mahmoud93
Level 1
Level 1

Hi all,

 

We have Vss setup and on standby we have found that there is minor error on Supervisor Engine 720 10GE

 

we have run below commands to find more information about error then we have found that TestCFRW is Failed 

 

what are the steps we can do before confirming that RMA is needed noting that we have reloaded whole core with the same error return 

 

 

sho version
Cisco IOS Software, s72033_rp Software (s72033_rp-IPBASEK9-VM), Version 12.2(33)SXI9, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2012 by Cisco Systems, Inc.
Compiled Fri 24-Feb-12 20:23 by prod_rel_team

 

 

sho module switch 1
Switch Number: 1 Role: Virtual Switch Standby
---------------------- -----------------------------
Mod Ports Card Type Model Serial No.
--- ----- -------------------------------------- ------------------ -----------
1 8 CEF720 8 port 10GE with DFC WS-X6708-10GE SAL172579M9
2 24 CEF720 24 port 1000mb SFP WS-X6724-SFP SAL1528JEES
5 5 Supervisor Engine 720 10GE (Hot) VS-S720-10G SAL1248BVYX

Mod MAC addresses Hw Fw Sw Status
--- ---------------------------------- ------ ------------ ------------ -------
1 e4d3.f1a3.e410 to e4d3.f1a3.e417 3.6 12.2(18r)S1 12.2(33)SXI9 Ok
2 0007.7d49.fb9c to 0007.7d49.fbb3 5.2 12.2(18r)S1 12.2(33)SXI9 Ok
5 001c.58d1.2c58 to 001c.58d1.2c5f 2.1 8.5(2) 12.2(33)SXI9 Ok

Mod Sub-Module Model Serial Hw Status
---- --------------------------- ------------------ ----------- ------- -------
1 Distributed Forwarding Card WS-F6700-DFC3C SAL17246UTN 1.6 Ok
2 Distributed Forwarding Card WS-F6700-DFC3C SAL1330UNQP 1.6 Ok
5 Policy Feature Card 3 VS-F6K-PFC3C SAL12458W6E 1.0 Ok
5 MSFC3 Daughterboard VS-F6K-MSFC3 SAL12426D1N 1.0 Ok

Mod Online Diag Status
---- -------------------
--More--   1 Pass
2 Pass
5 Minor Error

 

show diagnostic result switch 1 module 5

Current bootup diagnostic level: complete

Switch 1 Module 5: Supervisor Engine 720 10GE (Hot) SerialNo : SAL1248BVYX

Overall Diagnostic Result for Switch 1 Module 5 : MINOR ERROR
Diagnostic level at card bootup: complete

Test results: (. = Pass, F = Fail, U = Untested)

1) TestScratchRegister -------------> .
2) TestSPRPInbandPing --------------> .
3) TestTransceiverIntegrity:

Port 1 2 3 4 5
-------------------
U U U . .


4) TestVSActiveToStandbyLoopback ---> U
5) TestLoopback:

Port 1 2 3 4 5
--More--   -------------------
. . . U U


6) TestNewIndexLearn ---------------> .
7) TestDontConditionalLearn --------> .
8) TestBadBpduTrap -----------------> .
9) TestMatchCapture ----------------> .
10) TestProtocolMatchChannel --------> .
11) TestFibDevices ------------------> .
12) TestIPv4FibShortcut -------------> .
13) TestL3Capture2 ------------------> .
14) TestIPv6FibShortcut -------------> .
15) TestMPLSFibShortcut -------------> .
16) TestNATFibShortcut --------------> .
17) TestNetflowShortcut -------------> .
18) TestAclPermit -------------------> .
19) TestAclDeny ---------------------> .
20) TestQoSTcam ---------------------> .
21) TestL3VlanMet -------------------> .
22) TestIngressSpan -----------------> .
23) TestEgressSpan ------------------> .
24) TestFabricInternalSnake ---------> .
--More--   25) TestFabricExternalSnake ---------> .
26) TestTrafficStress ---------------> U
27) TestFibTcamSSRAM ----------------> U
28) TestAsicMemory ------------------> U
29) TestAclQosTcam ------------------> U
30) TestNetflowTcam -----------------> U
31) ScheduleSwitchover --------------> U
32) TestFirmwareDiagStatus ----------> .
33) TestAsicSync --------------------> .
34) TestUnusedPortLoopback:

Port 1 2 3 4 5
-------------------
U . U U U


35) TestErrorCounterMonitor ---------> .
36) TestFabricFlowControlStatus -----> U
37) TestPortTxMonitoring:

Port 1 2 3 4 5
-------------------
U U U U U
--More--  

38) TestSpuriousIsrDetection --------> U
39) TestOBFL ------------------------> .
40) TestVslBridgeLink ---------------> .
41) TestCFRW:

Device 1
---------
F


42) TestLtlFpoeMemoryConsistency ----> .
43) TestRwEngineOverSubscription ----> U
44) TestEARLInternalTables ----------> .
45) TestVslLocalLoopback:

Port 1 2 3 4 5
-------------------
U U U . .


46) TestVslStatus:
--More--  
Port 1 2 3 4 5
-------------------
U U U . .

 

 

 

show diagnostic result switch 1 module 5 test 41 detail

Current bootup diagnostic level: complete


Test results: (. = Pass, F = Fail, U = Untested)

___________________________________________________________________________

41) TestCFRW:

Device 1
---------
F


Error code ------------------> 227 (DIAG_CF_FILE_OPEN_ERROR)
Total run count -------------> 1
Last test testing type ------> Bootup
Last test execution time ----> Mar 26 2019 14:33:29
First test failure time -----> Mar 26 2019 14:33:29
Last test failure time ------> Mar 26 2019 14:33:29
Last test pass time ---------> n/a
Total failure count ---------> 1
Consecutive failure count ---> 1
___________________________________________________________________________

 

1 Reply 1

Mark Malone
VIP Alumni
VIP Alumni
HI
You could take a show tech and run it through Cisco analyzer tool befrore going to TAC , that can find hardware issues and bugs
the tool is free and available on the website or post the tech we can run it either
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