Cisco C9500-40X platform stuck in Boot when powered on

[MickeyMc]

Cisco C9500-40X platform stuck in Boot when powered on Ctrl C does not allow to interupt the boot. Holding the mode button whilst powering until the blue led flashes on does not work either. Any ideas please?

Initializing Hardware......

System Bootstrap, Version 17.8.1r[FC2], RELEASE SOFTWARE (P)

Compiled Thu 02/24/2022 22:45:03.07 by rel

Current ROMMON image : Primary

Last reset cause     : PowerOn

C9500-40X platform with 16777216 Kbytes of main memory

boot: attempting to boot from [flash:packages.conf]

boot: reading file packages.conf

#

##################################################################################################################################################################################################################################################################################################

Initializing Hardware......

System Bootstrap, Version 17.8.1r[FC2], RELEASE SOFTWARE (P)

Compiled Thu 02/24/2022 22:45:03.07 by rel

Current ROMMON image : Primary

Last reset cause     : PowerOn

C9500-40X platform with 16777216 Kbytes of main memory

boot: attempting to boot from [flash:packages.conf]

boot: reading file packages.conf

#

##################################################################################################################################################################################################################################################################################################

Initializing Hardware......

[Kasun Bandara · Accepted solution]

better open  a TAC

[marce1000]

              - FYI : https://bst.cisco.com/bugsearch/bug/CSCvo21693

                        https://bst.cisco.com/bugsearch/bug/CSCvm11474

 M.

 M.

[Leo Laohoo]

If the switch is in ROMMON, post the complete output to the following commands: 

1. dir flash:
2. set

[jmatty520]

Just to add another experience, I had this exact same problem, but after pulling the power and plugging it back in, it booted up fine. Then I made sure the boot statement was set correctly.