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Cisco Catalyst 9500-24Q ip helper-address problem

eliemehawej
Level 1
Level 1

Dears, 

 

I have a Cisco Cat 9500-24Q acting as Core Switch running the latest version 16.8.1a.

Under its SVIs interfaces, the command "ip helper-address x.x.x.x" pointing to an external DHCP server.

 

Users are being delayed to acquire a DHCP address from the external DHCP server (around 10-15 minutes).

 

Note that Users withing the same VLAN of the DHCP server are normally acquiring IP address.

 

Any idea on the above.

Thank you,

17 Replies 17

We were also hit by this bug on 16.9.3 and C9500-40X.

Upgraded to 16.9.4 and ip-helper worked again.

 

/tobias

Hi Tobias,

thank you for this information. The bug description lists 16.12(1.10) as the only "known fixed", version which I could not find in the download area on cco.

 

Jaderson Pessoa
VIP Alumni
VIP Alumni
Could you share your simple topology about your environment?
Is it a windows dhcp? Linux? Locally on L3?
It is possible to share information about your configuration?

it is possible to copy the output below.

show running-config

debug ip dhcp server packets
Jaderson Pessoa
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