Cisco Prime Web Interfaces

[Hiko]

Cisco Prime working is good before 1 week but now only working is CLI mode does not work Web interface 

I did stop start NCS after restart wm but doesnot work how can solved this problem?Switching, Other Switching

[Leo Laohoo]

sh ncs status

[Hiko]

admin# ncs status
Health Monitor is stopped.
Database server is stopped
FTP Service is Stopped
TFTP Service is Stopped
Matlab Server is Stopped
Matlab Server Instance 1 is Stopped
Matlab Server Instance 2 is Stopped
NMS Server is stopped.
Coral Service is stopped..
WSA Service is stopped..
SAM Daemon is stopped.
DA Daemon is stopped.

[Leo Laohoo]

ncs stop
ncs start

[Hiko]

I did it but does not work

[Hiko]

admin# ncs stop

Stopping Prime Infrastructure...

This may take a few minutes...
Health Monitor is not running.

Prime Infrastructure successfully shutdown.

SAM daemon process id does not exist
DA daemon process id does not exist
Completed shutdown of all services

admin# ncs start

When i use ncs start i think does not work start command because I am waiting

[Leo Laohoo]

Reboot.

[Hiko]

Now i Use Reload command so I am waiting

[Hiko]

the problem continues

[Leo Laohoo]

What version are you running?

[Hiko]

Cisco Prime Infrastructure
********************************************************
Version : 3.5.0 [FIPS not Enabled]
Build : 3.5.0.0.550

[Hiko · Accepted solution]

Problem is solved with link

https://community.cisco.com/t5/network-management/cisco-prime-infrastructure-3-1-var-full/td-p/3040240