06-11-2019 08:44 AM
Hi Cisco Experts,
I have an issue that in Cisco 3750 Switch, that Voice VLAN 800 for IP Phones is working on interface Fastethernet port but not working on gigabitethernet port(no lights on IP Phones via POE). Only the Data VLAN is working on Gigabitethernet port but not for Voice VLAN 800. Please see below config. Is there any way to make this work?
VLAN 101 - DATA
VLAN 800- Voice
MHI-PS-Fifth-Floor#sh run int gig 2/0/3
Building configuration...
Current configuration : 355 bytes
!
interface GigabitEthernet2/0/3
switchport access vlan 101
switchport mode access
switchport voice vlan 800
speed 1000
srr-queue bandwidth share 10 10 60 20
queue-set 2
priority-queue out
mls qos trust device cisco-phone
mls qos trust cos
auto qos voip cisco-phone
spanning-tree portfast
service-policy input AutoQoS-Police-CiscoPhone
end
Thank you in advance.
Erwin
06-26-2019 07:27 AM
06-26-2019 08:27 AM
I understand that the 6941 works fine. My question is do you have a 6945 configured in CUCM with the correct MAC address? Usually a status of rejected means that the phone is not the correct type: e.g. a phone is actually model XXXX, but it's configured in CUCM as a YYYY phone model.
06-26-2019 08:51 AM
06-26-2019 11:46 AM
Ok,, the fact that you are putting a 6945's MAC address in CUCM as a 6941 is definitely the reason you are getting the rejected status.
You need to remove that phone from CUCM completely. Then re-add it by going to Device>Phone>Add New and choosing the phone type of 6945 instead of 6941. You can create a Phone Template if you'd like, but it's not required. You can just add the phone from Device>Phone.
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