Cisco : Switch PSU is BAD even after changing the PSU

AzharMuhammad05932 · ‎03-09-2022

------------------ show env all ------------------

FAN 1 is OK
FAN 2 is OK
FAN PS-1 is OK
FAN PS-2 is NOT INITIALIZED
TEMPERATURE is OK
Temperature Value: 23 Degree Celsius
Temperature State: GREEN
Yellow Threshold : 46 Degree Celsius
Red Threshold : 60 Degree Celsius
SW PID Serial# Status Sys Pwr PoE Pwr Watts
-- ------------------ ---------- --------------- ------- ------- -----
1A C3KX-PWR-350WAC LIT153116Q0 OK Good Good 350/0
1B No Input Power Bad N/A 235/0

Leo Laohoo · ‎03-09-2022

Could be a bug.

What firmware is the switch on?

AzharMuhammad05932 · ‎03-09-2022

please find below model/version details.

* 1 30 WS-C3560X-24 12.2(55)SE3 C3560E-UNIVERSALK9-M

balaji.bandi · ‎03-09-2022

IOS is quite old - Either uplift same IOS code 12.2.55-SE13 or move to 15.X

BB

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Leo Laohoo · ‎03-10-2022

@AzharMuhammad05932 wrote:

* 1 30 WS-C3560X-24 12.2(55)SE3 C3560E-UNIVERSALK9-M

That is an ancient IOS version and I would say that it would be a bug.

marce1000 · ‎03-09-2022

- Verify status of the power supply by looking at the PS/OK led-indicator on the power supply.

M.

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Georg Pauwen · ‎03-10-2022

Hello,

not sure what you have already tried, but I would put the working power supply into the slot for the non-working power supply, and the non-working power supply to the slot for the working power supply. That means, you basically switch the power supply slots. That way, if the working power supply does not work in the other slot, it means that the problem is likely with the backplane of the switch itself.