06-30-2019 06:18 AM
I have a Cisco switch (WS-C2960X-48LPS-L) that powers up then all the 48 ports are not working, the remaining SFP ports are working normally without any errors.
Please find the below log and help me to resolve it.
POST: Inline Power Controller Tests : Begin POST: inline power post failed for port 0 POST: inline power post failed for port 1 POST: inline power post failed for port 2 POST: inline power post failed for port 3 POST: inline power post failed for port 4 POST: inline power post failed for port 5 POST: inline power post failed for port 6 POST: inline power post failed for port 7 POST: inline power post failed for port 8 POST: inline power post failed for port 9 POST: inline power post failed for port 10 POST: inline power post failed for port 11 POST: inline power post failed for port 12 POST: inline power post failed for port 13 POST: inline power post failed for port 14 POST: inline power post failed for port 15 POST: inline power post failed for port 16 POST: inline power post failed for port 17 POST: inline power post failed for port 18 POST: inline power post failed for port 19 POST: inline power post failed for port 20 POST: inline power post failed for port 21 POST: inline power post failed for port 22 POST: inline power post failed for port 23 POST: inline power post failed for port 24 POST: inline power post failed for port 25 POST: inline power post failed for port 26 POST: inline power post failed for port 27 POST: inline power post failed for port 28 POST: inline power post failed for port 29 POST: inline power post failed for port 30 POST: inline power post failed for port 31 POST: inline power post failed for port 32 POST: inline power post failed for port 33 POST: inline power post failed for port 34 POST: inline power post failed for port 35 POST: inline power post failed for port 36 POST: inline power post failed for port 37 POST: inline power post failed for port 38 POST: inline power post failed for port 39 POST: inline power post failed for port 40 POST: inline power post failed for port 41 POST: inline power post failed for port 42 POST: inline power post failed for port 43 POST: inline power post failed for port 44 POST: inline power post failed for port 45 POST: inline power post failed for port 46 POST: inline power post failed for port 47 POST: Inline Power Controller Tests : End, Status Failed
--- System Configuration Dialog --- Enable secret warning ---------------------------------- In order to access the device manager, an enable secret is required If you enter the initial configuration dialog, you will be prompted for the enable secret If you choose not to enter the intial configuration dialog, or if you exit setup without setting the enable secret, please set an enable secret using the following CLI in configuration mode- enable secret 0 <cleartext password> --------0 (alchemy:0) Jun 30 13:51:06.986: %STACKMGR-4-SWITCH_ADDED: Switch 1 has been ADDED to the stack Jun 30 13:51:08.755: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down Jun 30 13:51:08.758: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0, changed state to down Jun 30 13:51:10.359: %SPANTREE-5-EXTENDED_SYSID: Ext-------------------------- Would you like to enter the initial configuration dialog? [yes/no]: ended SysId enabled for type vlan Jun 30 13:51:32.414: %STACKMGR-5-SWITCH_READY: Switch 1 is READY Jun 30 13:51:32.414: %STACKMGR-4-STACK_LINK_CHANGE: Stack Port 1 Switch 1 has changed to state DOWN Jun 30 13:51:32.414: %STACKMGR-4-STACK_LINK_CHANGE: Stack Port 2 Switch 1 has changed to state DOWN Jun 30 13:51:32.673: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/1 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.673: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/2 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.673: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/3 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.673: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/4 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.673: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/5 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.673: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/6 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.673: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/7 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.673: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/8 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.673: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/9 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.673: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/10 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.676: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/11 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.676: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/12 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.676: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/13 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.676: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/14 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.676: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/15 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.676: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/16 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.676: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/17 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.676: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/18 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.676: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/19 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.676: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/20 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.676: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/21 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.676: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/22 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.680: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/23 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.680: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/24 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.680: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/25 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.680: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/26 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.680: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/27 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.680: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/28 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.680: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/29 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.680: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/30 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.680: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/31 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.680: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/32 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.680: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/33 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.680: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/34 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.683: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/35 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.683: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/36 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.683: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/37 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.683: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/38 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.683: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/39 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.683: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/40 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.683: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/41 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.683: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/42 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.683: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/43 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.683: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/44 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.683: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/45 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.683: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/46 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.687: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/47 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.687: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/48 can't be brought up because it failed POST in Inline Power test. Jun 30 13:51:32.732: %STACKMGR-5-MASTER_READY: Master Switch 1 is READY Jun 30 13:51:32.736: %SYS-5-RESTART: System restarted -- Cisco IOS Software, C2960X Software (C2960X-UNIVERSALK9-M), Version 15.0(2a)EX5, RELEASE SOFTWARE (fc3) Technical Support: http://www.cisco.com/techsupport Copyright (c) 1986-2015 by Cisco Systems, Inc. Compiled Mon 16-Feb-15 08:16 by prod_rel_team Jun 30 13:51:32.900: %PLATFORM-6-FLEXSTACK_INSERTED: FlexStack module inserted in Switch 1. Jun 30 13:51:34.400: %USB_CONSOLE-6-MEDIA_RJ45: Console media-type is RJ45. Jun 30 13:51:34.732: %LINK-3-UPDOWN: Interface FastEthernet0, changed state to down % Please answer 'yes' or 'no'. Would you like to enter the initial configuration dialog? [yes/no]: no
Regards,
Khaleelur Rahman
Solved! Go to Solution.
06-30-2019 06:23 AM
if you smartnet contract time to raise a TAC case for RMA.
03-03-2022 11:01 PM
06-30-2019 06:23 AM
if you smartnet contract time to raise a TAC case for RMA.
07-01-2019 12:32 AM
07-03-2020 05:33 AM
i have one WS-C2960X-48FPD-L running on 15.0(2)EX5 occur the same issue.
i try to just upgrade to 15.2(7)E2, hey, it's fixed.
FYI
12-11-2023 03:07 PM
I have a WS-C2960X-48FPS-L that developed the same problem. I updated from 15.0(2a)EX5 to 15.2(7)E9, via USB thumbdrive since none of the ports are functional. The firmware update appears to have restored switch and POE operation. All errors are now resolved.
12-11-2023 03:46 PM
I wrote too soon. No errors are present and data ports work, but POE does not seem to be restored. The switch does not respond to a POE device.
07-22-2020 11:26 PM
12-28-2020 02:02 AM - edited 12-28-2020 02:03 AM
We Have the Same Problem
but..
We have successfully fix the POE Module controller on the mainboard
Regards,
Purwoko@Jesprorent
12-28-2020 06:08 AM
Hello,
interesting. How did you fix the controller ?
12-28-2020 06:18 PM
we fix it by replacing some components
regards,
purwoko@jesprorent
11-02-2021 01:54 AM
which components that you replace may you tell me please ?
11-23-2021 07:02 PM
You can replace All IC port 10/100/1000Mbps Energy Efficient Ethernet (EEE) Transceiver, Atmel Xmega32, fuse, capacitor, etc.
Regards,
11-23-2021 03:46 AM
I'm interresting too, which components did you replace?
Regards,
Gael.
11-23-2021 07:02 PM
You can replace IC port 10/100/1000Mbps Energy Efficient Ethernet (EEE) Transceiver, Atmel Xmega32, fuse, capacitor, etc.
Regards,
03-03-2022 03:28 AM
You can check how to fix this issues on the this channel on YouTube . the channel is mainly for Cisco switches hardware issues (@JKF TECH). https://youtu.be/sYKw_oWXR4s
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