Cisco WS-C3560CPD-8PT-S 8 port Gigabit switch ports will not come up

[robertrutledge2005]

I configured two of the above mentioned 8 port Gigabit POE switch for a friend.  I used a mid-span power injector on port 10.  I configured both Gi0/10 ports as trunks and ports Gi0/1 - Gi0/8 as access ports.  They are to replace two WS-C3560-8PC-S switches which have been working great for some time but these switches only have 100 Mb access ports.  Therefore the configuration was almost identical.  After fully configuring I tested them in my home lab and everything worked great.  The trunk on port 10 was working and I plugged a test laptop into ports Gi0/1 to Gi0/8 to make sure they came up and passed traffic, i.e. web browsing, speed test, etc...  I saved the config on both new switches and powered them down to take to my friend's house.  When I got there I once again used the same mid-span power injectors to power them up.  This time however only port Gi0/10 came up and formed the trunk.  When I plugged any ip device, pc, laptop, printer, access point into the access ports Gi0/1 - Gi0/8 they will not come up.  What is strange is that both switches are exhibiting the same behavior.  The POST tests all seem to run ok on power up:

 Initializing flashfs...
Using driver version 4 for media type 1
mifs[4]: 12 files, 1 directories
mifs[4]: Total bytes : 1806336
mifs[4]: Bytes used : 753152
mifs[4]: Bytes available : 1053184
mifs[4]: mifs fsck took 0 seconds.
mifs[4]: Initialization complete.

mifs[5]: 0 files, 1 directories
mifs[5]: Total bytes : 3870720
mifs[5]: Bytes used : 1024
mifs[5]: Bytes available : 3869696
mifs[5]: mifs fsck took 1 seconds.
mifs[5]: Initialization complete.

mifs[6]: 5 files, 1 directories
mifs[6]: Total bytes : 258048
mifs[6]: Bytes used : 9216
mifs[6]: Bytes available : 248832
mifs[6]: mifs fsck took 0 seconds.
mifs[6]: Initialization complete.

mifs[7]: 5 files, 1 directories
mifs[7]: Total bytes : 258048
mifs[7]: Bytes used : 9216
mifs[7]: Bytes available : 248832
mifs[7]: mifs fsck took 0 seconds.
mifs[7]: Initialization complete.

mifs[8]: 538 files, 12 directories
mifs[8]: Total bytes : 57931776
mifs[8]: Bytes used : 46578176
mifs[8]: Bytes available : 11353600
mifs[8]: mifs fsck took 0 seconds.
mifs[8]: Initialization complete.

...done Initializing flashfs.
Checking for Bootloader upgrade..
Boot Loader upgrade not required (Stage 2)

FIPS: Flash Key Check : Begin
FIPS: Flash Key Check : End, Not Found, FIPS Mode Not Enabled

POST: MA BIST : Begin
FC 1 MBIST Test Passed.
DP Sg1 MBIST Test Passed.
DP Xg1 MBIST Test Passed.
NI 1 MBIST Test Passed.
FC 0 MBIST Test Passed.
DP Sg0 MBIST Test Passed.
DP Xg0 MBIST Test Passed.
NI 0 MBIST Test Passed.
UPB MBIST Test Passed.
POST: MA BIST : End, Status Passed

POST: TCAM BIST : Begin
POST: TCAM BIST : End, Status Passed

extracting front_end/front_end_ucode_info (43 bytes)
POST: Inline Power Controller Tests : Begin
POST: Inline Power Controller Tests : End, Status Passed

POST: PortASIC Port Loopback Tests : Begin
POST: PortASIC Port Loopback Tests : End, Status Passed

POST: PortASIC Macsec Loopback Tests : Begin
POST: PortASIC Macsec Loopback Tests : End, Status Passed

Waiting for Port download...Complete

When I run show post it basically gives me the same output:

Stored system POST messages:

Switch 1
---------

POST: MA BIST : Begin
FC 1 MBIST Test Passed.
DP Sg1 MBIST Test Passed.
DP Xg1 MBIST Test Passed.
NI 1 MBIST Test Passed.
FC 0 MBIST Test Passed.
DP Sg0 MBIST Test Passed.
DP Xg0 MBIST Test Passed.
NI 0 MBIST Test Passed.
UPB MBIST Test Passed.
POST: MA BIST : End, Status Passed

POST: TCAM BIST : Begin
POST: TCAM BIST : End, Status Passed

POST: Inline Power Controller Tests : Begin
POST: Inline Power Controller Tests : End, Status Passed

POST: PortASIC Port Loopback Tests : Begin
POST: PortASIC Port Loopback Tests : End, Status Passed

POST: PortASIC Macsec Loopback Tests : Begin
POST: PortASIC Macsec Loopback Tests : End, Status Passed

The typical config on the access ports is: 

interface GigabitEthernet0/3
description Apple Airport Extreme
switchport access vlan 150
switchport mode access
switchport voice vlan 351
no logging event link-status
srr-queue bandwidth share 1 30 35 5
priority-queue out
no snmp trap link-status
mls qos trust dscp
auto qos trust
storm-control broadcast level 20.00
storm-control action shutdown
storm-control action trap
spanning-tree portfast

The config on the trunk port is 

description To PugsSwitch-rc375001 int Gi1/0/27
switchport trunk encapsulation dot1q
switchport trunk native vlan 150
switchport trunk allowed vlan 150,351,452
switchport mode trunk
srr-queue bandwidth share 1 30 35 5
priority-queue out
mls qos trust dscp
auto qos trust

I am running IOS C3560C Software (C3560c405ex-UNIVERSALK9-M), Version 15.2(2)E6, which I am also running on another WS-C3560CPD-8PT-S switch at this same person's house.

I have shut, no shut all the access ports but they still show not connected when I run sh int status. 

Does anyone have any ideas what may have happened to the access ports when literally all I did was do a copy run start, power them down, walk across the street, and power them up at the new location?  When I got back home with the new switches the access ports are still not working.  

Thanks for any and all help.

[balaji.bandi]

I used a mid-span power injector on port 10  - not sure I understood this correctly. rather using Power supply you used PoE injector to power on switch ?

as per the information Looks for some Power issues on a high level.

what is the outcome if you bring back to the Lab setup and power on is this works?

can you post again and complete boot till you get # prompt. ( what version of code running ?)

[Leo Laohoo]

Loop the ports together, do the ports come up as Gig or not? 

There are some low-cost power injectors that are 10/100 Mbps only.

[robertrutledge2005]

Thanks for the quick reply Leo.  I used the power injector because I was supposed to have received an external power supply with the switches, I ordered them from eBay, but the vendor did not send them.  When I quizzed them later they said the power supplies were backordered so they refunded me a portion of the purchase price for the power supplies.  I have used these power injectors before and they do come up as gigabit when connected to a gigabit interface.  This is not my concern because the access ports gi0/1 to gi0/8 do not come up at all.  I tried the loop and that did not bring up the ports either.  As I mentioned I brought the two switches back to my home lab, where they had worked before, and they do not work there either now.  I posted in my original post that I am using IOS (C3560c405ex-UNIVERSALK9-M), Version 15.2(2)E6.I am running the same version of IOS on another identical switch that I am running at my friend's house and it has been working fine for about a year or more.  I also tried booting from a slightly older IOS, 15.2(2)E2 which came with the switches and got the same results.     I can send you the complete boot output when I get home again, but looking at the POST tests it looks like everything has passed which is really confusing.

[Leo Laohoo]

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@robertrutledge2005 wrote:
I tried the loop and that did not bring up the ports either.

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If the ports are looped and the ports are not "up" then either the ports have MDI/MDI-X turned off or the cable is faulty.