cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1012
Views
0
Helpful
5
Replies

Cisco WS-C6509-E Rommon Mode

Hello,

Hope everybody fine.I'hv faced some problem about my Core Switch "Cisco WS-C6509-E".

System image file is "sup-bootdisk:s72033-adventerprisek9_wan-mz.122-33.SXH3.bin 

Supervisor Engine 720 10GE

Before three days ago, suddenly my switch goes to Rommon mode. Then i turn up,but switch not come to global mode. How can i get to it Global mode,please help ...

Log file are attached:::

System Bootstrap, Version 8.5(4)
Copyright (c) 1994-2009 by cisco Systems, Inc.
Cat6k-Sup720/SP processor with 1048576 Kbytes of main memory

Autoboot: failed, BOOT string is empty
Autoboot executing command: "boot "

Initializing ATA monitor library...
string is bootdisk:s72033-ipbasek9-mz.122-33.SXI3.bin
Loading image, please wait ...


Initializing ATA monitor library...

Self extracting the image... [OK]
Self decompressing the image : ################################################################################################################################################################################################## [OK]

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.
           170 West Tasman Drive
           San Jose, California 95134-1706



Cisco IOS Software, s72033_sp Software (s72033_sp-IPBASEK9-M), Version 12.2(33)SXI3, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2009 by Cisco Systems, Inc.
Compiled Tue 27-Oct-09 11:34 by prod_rel_team
Image text-base: 0x40101328, data-base: 0x42250EA0


*Feb  6 13:46:56.411: %SYS-3-LOGGER_FLUSHING: System pausing to ensure console debugging output.


Firmware compiled 08-Jun-09 11:01 by integ Build [100]




*Feb  6 13:46:55.535: %PFREDUN-6-ACTIVE: Initializing as ACTIVE processor for this switch

*Feb  6 13:46:56.411: %OIR-6-CONSOLE: Changing console ownership to route processor



System Bootstrap, Version 12.2(17r)SX7, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2009 by cisco Systems, Inc.
Cat6k-Sup720/RP platform with 1048576 Kbytes of main memory

Download Start
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Download Completed! Booting the image.
Self decompressing the image : ################################################################################################################################################################################################################################################################################################# [OK]

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.
           170 West Tasman Drive
           San Jose, California 95134-1706



Cisco IOS Software, s72033_rp Software (s72033_rp-IPBASEK9-M), Version 12.2(33)SXI3, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2009 by Cisco Systems, Inc.
Compiled Tue 27-Oct-09 11:12 by prod_rel_team
Image text-base: 0x40101328, data-base: 0x43538730


This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco WS-C6509-E (R7000) processor (revision 1.5) with 983008K/65536K bytes of memory.
Processor board ID SMC1430007S
SR71000 CPU at 600Mhz, Implementation 0x504, Rev 1.2, 512KB L2 Cache
Last reset from s/w reset
1 Virtual Ethernet interface
19 Gigabit Ethernet interfaces
2 Ten Gigabit Ethernet interfaces
1917K bytes of non-volatile configuration memory.
8192K bytes of packet buffer memory.

65536K bytes of Flash internal SIMM (Sector size 512K).
 mode none
 ^
% Invalid input detected at '^' marker.



Press RETURN to get started!


*Feb  6 13:50:40.503: RP: Currently running ROMMON from S (Gold) region
*Feb  6 13:50:41.319: %SPANTREE-5-EXTENDED_SYSID: Extended SysId enabled for type vlan. The Bridge IDs of all active STP instances have been updated, which might change the spanning tree topology
*Feb  6 13:50:45.103: %SYS-5-CONFIG_I: Configured from memory by console
*Feb  6 13:50:48.419: %SYS-5-RESTART: System restarted --
Cisco IOS Software, s72033_rp Software (s72033_rp-IPBASEK9-M), Version 12.2(33)SXI3, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2009 by Cisco Systems, Inc.
Compiled Tue 27-Oct-09 11:12 by prod_rel_team
*Feb  6 13:46:56.775: %SYS-3-LOGGER_FLUSHED: System was paused for 00:00:00 to ensure console debugging output.
*Feb  6 13:50:36.403: %SPANTREE-SP-5-EXTENDED_SYSID: Extended SysId enabled for type vlan. The Bridge IDs of all active STP instances have been updated, which might change the spanning tree topology
*Feb  6 13:50:36.411: SP: SP: Currently running ROMMON from S (Gold) region
*Feb  6 13:50:47.419: %OIR-SP-6-INSPS: Power supply inserted in slot 1
*Feb  6 13:50:47.423: %C6KPWR-SP-4-PSOK: power supply 1 turned on.
*Feb  6 13:50:47.467: %OIR-SP-6-INSPS: Power supply inserted in slot 2
*Feb  6 13:50:47.471: %C6KPWR-SP-4-PSOK: power supply 2 turned on.
*Feb  6 13:50:47.471: %C6KPWR-SP-4-PSREDUNDANTBOTHSUPPLY: in power-redundancy mode, system is operating on both power supplies.
*Feb  6 13:50:47.831: %SYS-SP-5-RESTART: System restarted --
Cisco IOS Software, s72033_sp Software (s72033_sp-IPBASEK9-M), Version 12.2(33)SXI3, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2009 by Cisco Systems, Inc.
Compiled Tue 27-Oct-09 11:34 by prod_rel_team
*Feb  6 13:50:53.899: %FABRIC-SP-5-CLEAR_BLOCK: Clear block option is off for the fabric in slot 5.
*Feb  6 13:50:53.899: %FABRIC-SP-5-FABRIC_MODULE_ACTIVE: The Switch Fabric Module in slot 5 became active.

%Software-forced reload


 13:51:05 UTC Sat Feb 6 2016: Breakpoint exception, CPU signal 23, PC = 0x41143478



--------------------------------------------------------------------
   Possible software fault. Upon reccurence, please collect
   crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------


-Traceback= 41143478 41140FCC 40DB342C 40DB3458 40BCE1A4 40C4C450 40C4C4AC 41AD4640 41AD5510 41AD5430 41AD6204 40D32B28 40D26674 40D26890 4113612C
$0 : 00000000, AT : 43A40000, v0 : 45170000, v1 : 00000200
a0 : 46ABF874, a1 : 447BC260, a2 : 00000000, a3 : 00000040
t0 : 00000010, t1 : 3400F101, t2 : 3400F100, t3 : FFFF00FF
t4 : 41136748, t5 : 5000DAB0, t6 : 00000000, t7 : 00002CE4
s0 : 00000000, s1 : 43720000, s2 : 50B783EC, s3 : 0000001F
s4 : 50B783EC, s5 : 46CBDCF8, s6 : 00000000, s7 : 08F8C0C8
t8 : 08028FEC, t9 : 00000000, k0 : 00000000, k1 : 00000000
gp : 43A45B60, sp : 5000DBB0, s8 : 00000000, ra : 41140FCC
EPC  : 41143478, ErrorEPC : 00000000, SREG     : 3400F103
MDLO : 00000000, MDHI     : 00000000, BadVaddr : 00000000
DATA_START : 0x43538730
Cause 00000824 (Code 0x9): Breakpoint exception

Writing crashinfo to bootflash:crashinfo_20160206-135105-UTC

=== Flushing messages (13:51:05 UTC Sat Feb 6 2016) ===

Buffered messages:

*Feb  6 13:50:40.503: RP: Currently running ROMMON from S (Gold) region
*Feb  6 13:50:41.319: %SPANTREE-5-EXTENDED_SYSID: Extended SysId enabled for type vlan. The Bridge IDs of all active STP instances have been updated, which might change the spanning tree topology
*Feb  6 13:50:45.103: %SYS-5-CONFIG_I: Configured from memory by console
*Feb  6 13:50:48.419: %SYS-5-RESTART: System restarted --
Cisco IOS Software, s72033_rp Software (s72033_rp-IPBASEK9-M), Version 12.2(33)SXI3, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2009 by Cisco Systems, Inc.
Compiled Tue 27-Oct-09 11:12 by prod_rel_team
*Feb  6 13:46:56.775: %SYS-3-LOGGER_FLUSHED: System was paused for 00:00:00 to ensure console debugging output.
*Feb  6 13:50:36.403: %SPANTREE-SP-5-EXTENDED_SYSID: Extended SysId enabled for type vlan. The Bridge IDs of all active STP instances have been updated, which might change the spanning tree topology
*Feb  6 13:50:36.411: SP: SP: Currently running ROMMON from S (Gold) region
*Feb  6 13:50:47.419: %OIR-SP-6-INSPS: Power supply inserted in slot 1
*Feb  6 13:50:47.423: %C6KPWR-SP-4-PSOK: power supply 1 turned on.
*Feb  6 13:50:47.467: %OIR-SP-6-INSPS: Power supply inserted in slot 2
*Feb  6 13:50:47.471: %C6KPWR-SP-4-PSOK: power supply 2 turned on.
*Feb  6 13:50:47.471: %C6KPWR-SP-4-PSREDUNDANTBOTHSUPPLY: in power-redundancy mode, system is operating on both power supplies.
*Feb  6 13:50:47.831: %SYS-SP-5-RESTART: System restarted --
Cisco IOS Software, s72033_sp Software (s72033_sp-IPBASEK9-M), Version 12.2(33)SXI3, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2009 by Cisco Systems, Inc.
Compiled Tue 27-Oct-09 11:34 by prod_rel_team
*Feb  6 13:50:53.899: %FABRIC-SP-5-CLEAR_BLOCK: Clear block option is off for the fabric in slot 5.
*Feb  6 13:50:53.899: %FABRIC-SP-5-FABRIC_MODULE_ACTIVE: The Switch Fabric Module in slot 5 became active.
Queued messages:
*Feb  6 13:51:07.171: %SYS-3-LOGGER_FLUSHING: System pausing to ensure console debugging output.

*Feb  6 13:51:04.975: %CPU_MONITOR-3-PEER_EXCEPTION: CPU_MONITOR peer has failed due to exception , reset by [5/0]
*** System received a Software forced crash ***
signal= 0x17, code= 0x24, context= 0x451772e4
  PC = 0x411367a4, SP = 0x437232d0, RA = 0x4236e5e0
  Cause Reg = 0x00003820, Status Reg = 0x34008002
rommon 1 >

5 Replies 5

InayathUlla Sharieff
Cisco Employee
Cisco Employee

try to first bring the switch back to normal and then we can decode the traces to get to know the root cause.

http://www.cisco.com/c/en/us/support/docs/switches/catalyst-6000-series-switches/17050-14.html

HTH

Regards

Inayath

I already done this work... But not come back from rommon mode..

Thanks,

Have you tried downloading the new IOS on the flash?

Could you please help me to provide the steps you are following?

yes.... use xmodem to downlloading new IOS ...

Hello,

 

I'am facing the same problem, have you done anything that solve this issue.

I'am in the process of moving to the new N7K, but in the meantime everything is running on our 6509.

 

Regards,

 

Thank you.

Review Cisco Networking for a $25 gift card