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Core Switch reboot

jen2181918
Level 1
Level 1

‎01-06-2021 11:02 PM - edited ‎01-06-2021 11:32 PM

    Our company runs two 4503 as core switches and configured HSRP. One day the main core switch suddenly restarted.

Please help analyze.

show version content：   

Cisco IOS Software, Catalyst 4500 L3 Switch Software (cat4500e-IPBASE-M), Version 15.1(2)SG, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2012 by Cisco Systems, Inc.
Compiled Wed 05-Dec-12 05:55 by prod_rel_team

ROM: 12.2(44r)SG10
QD-S4506-IT230296-Active uptime is 13 hours, 0 minutes
System returned to ROM by abort at PC 0x0
System image file is "bootflash:cat4500e-ipbase-mz.151-2.SG.bin"
Darkside Revision 4, Nexu Revision 12, Fortooine Revision 1.40

Last reload reason: abort at PC 0x0


cisco WS-C4506-E (MPC8548) processor (revision 12) with 524288K bytes of memory.
Processor board ID FXS1651Q1AV
MPC8548 CPU at 1GHz, Supervisor 6L-E
Last reset from System Crash
27 Virtual Ethernet interfaces
76 Gigabit Ethernet interfaces
2 Ten Gigabit Ethernet interfaces
511K bytes of non-volatile configuration memory.

Configuration register is 0x2101

 

 

------------------ dir crashinfo: ------------------


Directory of crashinfo:/

1 -r-- 513652 <no date> data
2 -r-- 0 <no date> data.bin

No space information available

------------------ show platform crashdump ------------------

 

Current Time: 1/6/2021 9:45:27

Last Power Failure: 04/21/2019 14:10:08
Last Reload Status: 00002000
Last Software Reset State: 00000000

Crashdump version: 1

Last crash: 01/05/2021 20:33:09

Build: 15.1(2)SG IPBASE
buildversion addr: 14EB6544

 

========= Context ======================
pc=10337B2C lr=121FA708 msr=02029230 vector=00000D00
cr=48000022 ctr=10337B1C xer=20000000
r0=121FA708 r1=17B67E28 r2=0000001E r3=19695208
r4=00000001 r5=00000000 r6=00000042 r7=1D1CD3B0
r8=00000003 r9=00000000 r10=0000002B r11=10146664
r12=48000024 r13=CFEF3DA6 r14=121F5C8C r15=141F308C
r16=FE000000 r17=00000000 r18=19F52420 r19=00000039
r20=00000004 r21=02000000 r22=00000000 r23=000003F0
r24=17B67E80 r25=23C3434C r26=00000000 r27=00000001
r28=00000800 r29=00000000 r30=00000001 r31=19695208
dec=0002A012 tbu=00093845 tbl=EF582FED
dar=80210022 dsisr=80210022 hid0=80004000


Traceback: 10337B2C 121FA708 127C9E74 1398DAF4 1398F878 1398EFB0 1245E374 1245E748 121F5224 121F561C 121F5DA0 10C2CDA0 10C270EC


========= Stack frames ======================
Frame 1: pc=121FA708 stack=17B67E30
Frame 2: pc=127C9E74 stack=17B67E70
Frame 3: pc=1398DAF4 stack=17B69810
Frame 4: pc=1398F878 stack=17B69890
Frame 5: pc=1398EFB0 stack=17B698C0
Frame 6: pc=1245E374 stack=17B698C8
Frame 7: pc=1245E748 stack=17B698E0
Frame 8: pc=121F5224 stack=17B698E8
Frame 9: pc=121F561C stack=17B69970
Frame 10: pc=121F5DA0 stack=17B699C0
Frame 11: pc=10C2CDA0 stack=17B699F0
Frame 12: pc=10C270EC stack=17B699F8


========= Pushed stack ======================
17B67E20: 17B67E30 141F308C
17B67E30: 17B67E70 121FA708 19F52420 00000039
17B67E40: 00000004 02000000 00000000 17ADC954
17B67E50: 00000004 1A2DDFF8 00000000 1D1CD320
17B67E60: 28000024 000003F0 19F22420 000003F0
17B67E70: 17B69810 127C9E74 1E000000 00000000
17B67E80: 00000000 00000016 00000001 00000000
17B67E90: 0000004E 008D1068 00000000 00107BAB
17B67EA0: 00000088 20007FFF 00000000 00000000
17B67EB0: 00000000 0010FFFF FFFFFFFF 0200005E
17B67EC0: 00018188 00000000 10F31199 EAE410F3
17B67ED0: 1199EAE4 10F31199 EAE40000 00000000
17B67EE0: 00000000 0000A41F 7261C2F1 00107BAB
17B67EF0: 99320000 00000000 00000000 0010FFFF
17B67F00: FFFFFFFF 20007FFF 00000000 00000000
17B67F10: 00000000 00000000 00000000 00000000
17B67F20: 00000000 00000000 00000000 00000000
17B67F30: 00000000 00000000 00000000 00000000
17B67F40: 00000000 00000000 00000000 FFFFFFFF
17B67F50: FFFF0180 C2000010 17B67F80 00000100
17B67F60: 5E000002 01000CDD DDDD10F3 1199EAE4
17B67F70: 00000000 1B084B4C 1A30A100 17B68008
17B67F80: 17B67FE0 137782D4 10F31199 EAE4EAE4
17B67F90: 10F31199 EAE4EAE4 1A30A100 1A2E357C
17B67FA0: 00000064 1A34A5E0 17B67FE0 13760A68
17B67FB0: 10F31199 EAE48358 10F31199 EAE48664
17B67FC0: 1A34A5E0 00647E9C 1A30FA60 17B68008
17B67FD0: 1A30A100 17B68370 1A34A5E0 17B68E08
17B67FE0: 17B68318 1282C218 10F31199 EAE410F3
17B67FF0: 17B69908 17B698F0 141F1C64 17B68358
17B68000: 0000003C 17B68664 17B683A0 17B68060
17B68010: 17B68098 17B68060 00000000 17B68030
17B68020: 19890968 17B68108 17B68058 125110AC
17B68030: 17B68058 00000DB3 00000000 00000000
17B68040: 12511034 19890968 00000000 196C9C30
17B68050: 17B68108 197408D4 17B680F0 12512140
17B68060: 00640064 00000000 00000001 4403A72B
17B68070: 64BF4403 A72B64BF 4403A72B 64BF4403
17B68080: A72B64BF 00000000 00107BAB 9933AB90
17B68090: 20007FFF 0000FFFF FFFFFFFF FFFFFFFF
17B680A0: FFFFFFFF FFFFFFFF 99338230 20007FFF
17B680B0: 000080E0 00000000 00B680E0 00000000
17B680C0: 00107BAB 99330000 20007FFF 00000000
17B680D0: 17B680E8 17B68170 17B6815C 17B60068
17B680E0: 196C9C30 17B68120 196D08C4 17B68268
17B680F0: 17B68118 125121F0 00000DB3 00000000
17B68100: 17B68118 00000000 00000DB3 17B68120
17B68110: 196C9C30 0000DB30 17B68298 1250D580
17B68120: 2000406E 0000DB30 17B68190 1250DC08
17B68130: 00000000 00000DB3 A41F7261 C2F1A41F
17B68140: 7261C2F1 A41F7261 C2F11199 EAE40000
17B68150: 2000406E 00000000 00000000 FFFFFFFF
17B68160: FFFFFFFF FFFFFFFF FFFFFFFF FFFF0100
17B68170: 0CCCCCCD 01000CCC CCCC8E08 0000DB30
17B68180: 17B68318 00000001 17B68190 0000DB30
17B68190: 10F31199 EAE4C800 2000406E 2000406E
17B681A0: 141F1C64 17B6836C 17B68250 17B610F3
17B681B0: 1199EAE4 10F31199 EAE481D8 196D08C4
17B681C0: 17B6826C 17B68248 17B68230 00000003
17B681D0: 17B68220 00640064 00000000 00000001
17B681E0: FFFFFFFF FFFFFFFF FFFFFFFF FFFFFFFF
17B681F0: FFFF1199 EAE40064 0000006E 00000100
17B68200: 5E000002 01005E00 00020001 17B68358
17B68210: 17B68260 17B682DC 17B68254 196C9C30
17B68220: 17B68250 1250F634 00000000 1A1D1F4C
17B68230: 002CC860 DDC00064 0000006E 196C9C30
17B68240: 17B68260 17B682B0 00BF0000 1A265F00
17B68250: 1A265F00 17B682B0 196C93AC 000000BF
17B68260: 17B68270 124D34C0 00BF0000 1A265F00
17B68270: 17B68318 124CAE98 2000405D 2000405D
17B68280: 002CC860 DDC0002C C860DDC0 002CC860
17B68290: DDC0FFFF 2000405D 00000FFB 00000000
17B682A0: 00000000 00000000 196C8680 199D3514
17B682B0: 002CC860 DDC0DC08 00000000 00000FFB
17B682C0: 00BF0000 1A265F00 00000000 00000001
17B682D0: 121F5C8C 141F308C 141F3058 17B68330
17B682E0: 17B69908 17B698F0 141F1C64 17B68358
17B682F0: 00002F34 17B68664 14EC0000 1A1CD814
17B68300: 00000001 0000FFB0 17B68348 17B68370
17B68310: 196C8680 00000000 17B695E8 124D2850
17B68320: 00000000 00000000 00000000 00000000
17B68330: 00107BAB 99330000 0000FFFF 00000000
17B68340: 00000000 00000000 00000000 0000FFFF
17B68350: FF000000 00000000 00BF00BF 00000000
17B68360: 00000001 002CC860 DDC08C80 2000405D
17B68370: 10F31199 EAE40064 00000000 1A26A540
17B68380: 01000000 00000001 00640064 00000000
17B68390: 00000001 10F31199 EAE40000 2000406E
17B683A0: 00000000 00000000 17B68030 19890968
17B683B0: 17B68108 17B68058 125110AC 17B68058
17B683C0: 00000080 000880B9 00000080 000880B9
17B683D0: 00000000 00000000 00000000 00000000
17B683E0: 00000000 00000000 00000080 00001A3C
17B683F0: 00000000 00000000 00000000 00000000
17B68400: 00000080 000880B9 00000000 00000000
17B68410: 00000000 00000000 00000000 00000000
17B68420: 00000000 00000000 00000000 00000000
17B68430: 00000000 00000000 00000000 00000000
17B68440: 00000000 00000000 00000000 0000FFFF
17B68450: 01005E00 00020000 00000000 00000000
17B68460: 00000042 15CDA6C4 00800008 80B90000
17B68470: 00000000 00000000 00000000 00000000
17B68480: 00000000 00000000 00000000 00000000
17B68490: 00000000 00000000 00000000 00000000
17B684A0: 00000000 00000000 00000000 00000000
17B684B0: 00000000 00000000 00000000 00000000
17B684C0: 00000000 00000000 00000000 00000000
17B684D0: 00000000 00000000 00000000 00000000
17B684E0: 00000000 00000000 0000FFFF 00000000
17B684F0: FF020000 00000000 00000000 00010003
17B68500: 17B68664 17B68E08 00000001 10F31199
17B68510: EAE400BF 00000000 00000001 00000000
17B68520: 00000000 00000000 00000000 00000000
17B68530: 00000000 00000000 00000000 00000000
17B68540: 00000000 00000000 00000000 00000000
17B68550: 00000000 00000000 00000000 00000000
17B68560: 00000000 00000000 00000000 00000000
17B68570: 00000000 00000000 00000000 00000000
17B68580: 00000000 00000000 00000000 00000000
17B68590: 00000000 00000000 00000000 00000000
17B685A0: 00000000 00000000 00000000 0000FFFF
17B685B0: 00000000 00000000 1A1D1F4C 00000000
17B685C0: 00000000 00000000 00000000 00000000
17B685D0: 00000000 00000000 00000000 00000000
17B685E0: 00000000 00000000 00000000 00000000
17B685F0: 00000000 00000000 00000000 00000000
17B68600: 00000000 00000000 00000000 00000000
17B68610: 00000000 00000000 00000000 00000000
17B68620: 00000000 00000000 00000000 00000000
17B68630: 00000000 00000000 00000000 00000000
17B68640: A41F7261 C2F10068 00000000 1A264E80
17B68650: 01000000 00000001 00000001 121F5C8C
17B68660: 141F308C 00000001 00000000 00000000
17B68670: 00000000 17B68030 19890968 17B68108
17B68680: 17B68058 125110AC 17B68058 00000000
17B68690: 00000000 00000000 00000000 00000000
17B686A0: 00000000 00000000 00000000 00000000
17B686B0: 00000000 00000000 00000000 00000000
17B686C0: 00000000 00000000 00000000 00000000
17B686D0: 00000000 00000000 00000000 00000000
17B686E0: 00000000 00000000 00000000 00000000
17B686F0: 00000000 00000000 00000000 00000000
17B68700: 00000000 00000000 00000000 00000000
17B68710: 00000000 00000000 0000FFFF 00000000
17B68720: 00000000 00000000 00000000 00000000
17B68730: 00000000 00000000 00000000 00000000
17B68740: 00000000 00000000 00000000 00000000
17B68750: 00000000 00000000 00000000 00000000
17B68760: 00000000 00000000 00000000 00000000
17B68770: 00000000 00000000 00000000 00000000
17B68780: 00000000 00000000 00000000 00000000
17B68790: 00000000 00000000 00000000 00000000
17B687A0: 00000000 00000000 00000000 00000000
17B687B0: 00000000 0000FFFF 00000000 00000000
17B687C0: 17B683A0 17B68E08 00000001 17B68664
17B687D0: 17B68E08 00000001 10F31199 EAE400BF
17B687E0: 00000000 00000003 1A165038 1A30A9F0
17B687F0: 00680068 00000000 00ED0100 FF40FFFE
17B68800: 00000003 00000000 00000003 1A165038
17B68810: 1A30A9F0 00680068 00000000 00ED0100
17B68820: FF40FFFE 00000003 00000000 00000003
17B68830: 1A165038 1A30A9F0 00680068 00000000
17B68840: 00ED0100 FF40FFFE 00000003 00000000
17B68850: 00000000 00000000 00000000 00000000
17B68860: 00000000 00000000 00000000 00000000
17B68870: 00000000 00000000 0000FFFF 00000000
17B68880: 00000000 1A1D1F4C 00000000 00000000
17B68890: 00000000 00000000 00000000 00000000
17B688A0: 00000000 00000000 00000000 00000000
17B688B0: 00000000 00000000 00000000 00000000
17B688C0: 00000000 00000000 00000000 00000000
17B688D0: 00000000 00000000 00000000 00000000
17B688E0: 00000000 00000000 00000000 00000000
17B688F0: 00000000 00000000 00000000 00000000
17B68900: 00000000 00000000 00000000 00000000
17B68910: 00000000 0000FFFF 00000000 00000000
17B68920: 00000000 00000001 121F5C8C 141F308C
17B68930: 00000000 00000000 00000000 00000000
17B68940: 00000000 7845C410 2F540000 00000000
17B68950: 00000000 00000000 00000000 00000000
17B68960: 00000000 00000000 00000000 00000000
17B68970: 00000000 00000000 A41F7261 C2F10068
17B68980: 00000000 1A264E80 01000000 00000001
17B68990: FFFFFFFF FFFF0068 00010000 00000001
17B689A0: 00000000 00000000 00000000 00000000
17B689B0: 00000000 00000000 00000000 00000000
17B689C0: 00000000 00000000 00000000 00000000
17B689D0: 00000000 00000000 00000000 0000FFFF
17B689E0: 00000000 00000000 00000000 00000000
17B689F0: 00000000 00000000 00000000 00000000
17B68A00: 00000000 00000000 00000000 00000000
17B68A10: 00000000 00000000 00000000 00000000
17B68A20: 00000000 00000000 00000000 00000000
17B68A30: 00000000 00000000 00000000 00000000
17B68A40: 00000000 00000000 00000000 00000000
17B68A50: 00000000 00000000 00000000 00000000
17B68A60: 00000000 00000000 00000000 00000000
17B68A70: 00000000 00000000 0000FFFF 00000000
17B68A80: 00000000 00000000 00000000 00000000
17B68A90: 00000000 17B69248 00000000 00000000
17B68AA0: 00000000 17B69650 00000000 00000000
17B68AB0: 00000000 00000000 00000000 00000000
17B68AC0: 00000000 00000000 00000000 00000000
17B68AD0: 00000000 00000000 00000000 00000000
17B68AE0: 00000000 00000000 00000000 00000000
17B68AF0: 00000000 00000000 00000000 00000000
17B68B00: 00000000 00000000 00000000 00000000
17B68B10: 00000000 00000000 00000000 00000000
17B68B20: 00000000 00000000 00000000 00000000
17B68B30: 00000000 00000000 00000000 0000FFFF
17B68B40: 00000000 00000000 0015511A 00000000
17B68B50: 00000000 00000000 00000000 00000000
17B68B60: 00000000 00000000 00000000 00000000
17B68B70: 00000000 00000000 00000000 00000000
17B68B80: 00000000 00000000 00000000 00000000
17B68B90: 00000000 00000000 00000000 00000000
17B68BA0: 00000000 00000000 00000000 00000000
17B68BB0: 00000000 00000000 00000000 00000000
17B68BC0: 00000000 00000000 00000000 00000000
17B68BD0: 00000000 00000000 0000FFFF 00000000
17B68BE0: 00000000 00000000 00000000 00000000
17B68BF0: 00000000 00000000 00000000 00000000
17B68C00: 00000000 00000000 00000000 00000000
17B68C10: 00000000 00000000 00000000 00000000
17B68C20: 00000000 00000000 00000000 00000000
17B68C30: 00000000 00000000 00000000 00000000
17B68C40: 00000000 00000000 00000000 00000000
17B68C50: 00000000 00000000 00000000 00000000
17B68C60: 00000000 00000000 00000000 00000000
17B68C70: 00000000 00000000 00000000 00000000
17B68C80: 00000000 00000000 17B68CB0 00000000
17B68C90: 00000000 00000000 00000000 00000000
17B68CA0: 00000000 00000000 00000000 00000000
17B68CB0: 17B68D00 00000000 4403A72B 64BF4403
17B68CC0: A72B64BF 4403A72B 64BF4403 A72B64BF
17B68CD0: 00000000 00000000 00000000 00000000
17B68CE0: 688F8404 5F950000 00000000 00000000
17B68CF0: 00000000 00000000 17B68D38 1A4A3D60
17B68D00: 17B68D30 12827B18 00000000 00000000
17B68D10: 688F8404 5F950000 00000000 00000000
17B68D20: 00000000 00000000 17B69150 17B69294
17B68D30: 17B68EA8 12829164 0000688F 84045F95
17B68D40: 688F8404 5F95688F 84045F95 00000000
17B68D50: 00000000 00000400 00000000 00000000
17B68D60: 00000000 00000000 00000000 00000000
17B68D70: 00000000 00000000 00000000 00000000
17B68D80: 00000000 00000000 00000000 00000000
17B68D90: 00000000 00000000 00000000 00000000
17B68DA0: 00000000 00000000 00000000 00000000
17B68DB0: 00000000 00000000 00000000 00000000
17B68DC0: 00000000 00000000 00000000 00000000
17B68DD0: 00000000 00000000 00010055 1A1D1F4C
17B68DE0: 00000000 00BE0000 00000000 00000000
17B68DF0: 00000400 00000000 00000000 00000000
17B68E00: 00000000 00000000 00000000 00000000
17B68E10: 00000000 00000000 00000000 00000000
17B68E20: 17B68E48 00000000

========= Popped stack ======================
17B67C20: 1D5F30E0 17B67C40
17B67C30: 00000001 00000000 00000000 00000068
17B67C40: 00000000 03F00100 0084B650 23847F10
17B67C50: 00000042 02000001 23847F10 23C35474
17B67C60: 00000030 FFFFFFF8 23C33540 19695208
17B67C70: 17B67C80 121C48B8 0000000E 242C02C0
17B67C80: 17B67D98 10328118 1A30A9F0 00680068
17B67C90: 00000000 00ED0100 FF40FFFE 00000003
17B67CA0: 23C33540 18338020 17B68FD0 18338034
17B67CB0: 17B68FD0 1A3ED340 19F7A264 18338020
17B67CC0: 17B67CD0 12454BD8 18338020 19F4F084
17B67CD0: 17B67CE8 127E18CC 00000016 1ACAFD9C
17B67CE0: 19F4F084 18338020 17B67E70 127E1E24
17B67CF0: 010074A2 01005E00 00020100 5E000002
17B67D00: 00BF0000 00000100 17B67D10 01005E00
17B67D10: 17B67D18 1375EB9C 17B67E70 127D2B38
17B67D20: 5E000002 00000000 00000000 00000000
17B67D30: 00000030 17B67DD0 22DC00C0 00000000
17B67D40: 00000000 00000000 17B67D68 28000022
17B67D50: 121F5C8C 141F308C FE000000 00000000
17B67D60: 19F52420 00000039 14EC0000 0000003E
17B67D70: 23C33540 1166D6EC 17B67E80 23C33540
17B67D80: 17B67DC8 1D5F317E 17B67D98 17B67DD0
17B67D90: 17D4D620 1B0C2220 17B67DA0 121FC358
17B67DA0: 17B67DC0 1245EFB8 17B67DD0 00000000
17B67DB0: 00000000 000003F0 1B0C2220 1B0C2220
17B67DC0: 17B67DC8 122699C0 17B67DF8 12478EEC
17B67DD0: 17B67E30 00000000 17B67DF8 12479048
17B67DE0: 00000000 00000039 28000024 000003F0
17B67DF0: 19F22420 1B0C2220 17B67E70 12479130
17B67E00: 0D1CD3A7 0D1CD3A7 00000000 000003F0
17B67E10: 17B67E80 23C3434C 00000000 00000001
17B67E20: 00000800 48000024


Log buffer:

h run' 07:46:36 UTC Sun Sep 27 2020
*Oct 2 12:18:43.490: %C4K_IOSINTF-5-TRANSCEIVERINSERTED: Slot=3 Port=22: Transceiver has been inserted
*Oct 2 12:38:35.474: %C4K_IOSINTF-5-TRANSCEIVERREMOVED: Slot=3 Port=22: Transceiver has been removed
*Oct 2 12:40:05.474: %C4K_IOSINTF-5-TRANSCEIVERINSERTED: Slot=3 Port=6: Transceiver has been inserted
*Oct 2 12:45:10.478: %C4K_IOSINTF-5-TRANSCEIVERREMOVED: Slot=3 Port=6: Transceiver has been removed
*Oct 2 12:45:26.470: %C4K_IOSINTF-5-TRANSCEIVERINSERTED: Slot=3 Port=6: Transceiver has been inserted
*Oct 5 07:39:08.174: %C4K_L2MAN-6-INVALIDSOURCEADDRESSPACKET: Packet received with invalid source MAC address (00:00:00:00:00:00) on port Gi3/6 in vlan 107
*Oct 10 15:35:39.850: %C4K_IOSINTF-5-TRANSCEIVERREMOVED: Slot=3 Port=5: Transceiver has been removed
*Oct 10 15:35:55.842: %C4K_IOSINTF-5-TRANSCEIVERINSERTED: Slot=3 Port=5: Transceiver has been inserted
*Nov 16 07:25:51.979: %OSPF-5-ADJCHG: Process 100, Nbr 10.36.250.2 on Vlan190 from FULL to DOWN, Neighbor Down: Dead timer expired
*Nov 16 07:25:56.887: %OSPF-5-ADJCHG: Process 100, Nbr 10.36.250.2 on Vlan190 from LOADING to FULL, Loading Done
*Nov 19 06:38:00.002: %C4K_L2MAN-6-INVALIDSOURCEADDRESSPACKET: Packet received with invalid source MAC address (00:00:00:00:00:00) on port Gi3/6 in vlan 191
*Dec 14 02:36:15.346: %C4K_L2MAN-6-INVALIDSOURCEADDRESSPACKET: Packet received with invalid source MAC address (00:00:00:00:00:00) on port Gi3/6 in vlan 105
*Dec 14 12:44:05.219: %C4K_L2MAN-6-INVALIDSOURCEADDRESSPACKET: Packet received with invalid source MAC address (00:00:00:00:00:00) on port Gi3/6 in vlan 105
*Dec 23 12:40:20.198: %C4K_L2MAN-6-INVALIDSOURCEADDRESSPACKET: Packet received with invalid source MAC address (00:00:00:00:00:00) on port Gi3/6 in vlan 105
*Dec 29 14:25:38.730: %C4K_L2MAN-6-INVALIDSOURCEADDRESSPACKET: Packet received with invalid source MAC address (00:00:00:00:00:00) on port Gi3/6 in vlan 115
CMD: 'en' 07:06:17 UTC Wed Dec 30 2020
CMD: 'sh ip route ' 07:07:21 UTC Wed Dec 30 2020
CMD: 'ping 172.18.30.3' 07:07:39 UTC Wed Dec 30 2020
CMD: 'sh running-config ' 07:08:01 UTC Wed Dec 30 2020
CMD: 'ping 172.18.30.3' 07:08:19 UTC Wed Dec 30 2020
CMD: 'configure t' 07:08:32 UTC Wed Dec 30 2020
CMD: 'ip route 172.18.30.3 255.255.255.255 10.36.99.11' 07:09:35 UTC Wed Dec 30 2020
CMD: 'end' 07:09:37 UTC Wed Dec 30 2020
*Dec 30 07:09:37.894: %SYS-5-CONFIG_I: Configured from console by vty0 (10.3.6.246)
CMD: 'ping 172.18.30.3 ' 07:09:45 UTC Wed Dec 30 2020
CMD: 'ping 172.18.30.3 ' 07:10:03 UTC Wed Dec 30 2020
CMD: 'configure t' 07:10:06 UTC Wed Dec 30 2020
CMD: 'no ip route 172.18.30.3 255.255.255.255 10.36.99.11' 07:10:29 UTC Wed Dec 30 2020
CMD: 'end' 07:10:36 UTC Wed Dec 30 2020
*Dec 30 07:10:36.362: %SYS-5-CONFIG_I: Configured from console by vty0 (10.3.6.246)
CMD: 'ping 172.18.30.3' 07:10:46 UTC Wed Dec 30 2020
CMD: 'configure terminal ' 07:11:03 UTC Wed Dec 30 2020
CMD: 'ip route 172.18.30.3 255.255.255.255 10.36.99.11' 07:11:11 UTC Wed Dec 30 2020
CMD: 'end' 07:11:14 UTC Wed Dec 30 2020
*Dec 30 07:11:14.118: %SYS-5-CONFIG_I: Configured from console by vty0 (10.3.6.246)
CMD: 'ping 172.18.30.3' 07:11:22 UTC Wed Dec 30 2020
CMD: 'wr' 07:11:27 UTC Wed Dec 30 2020
*Jan 1 23:51:26.273: %C4K_L2MAN-6-INVALIDSOURCEADDRESSPACKET: Packet received with invalid source MAC address (00:00:00:00:00:00) on port Gi3/6 in vlan 105
*Jan 2 20:17:25.500: %C4K_L2MAN-6-INVALIDSOURCEADDRESSPACKET: Packet received with invalid source MAC address (00:00:00:00:00:00) on port Gi3/6 in vlan 105
*Jan 4 07:16:45.908: %C4K_L2MAN-6-INVALIDSOURCEADDRESSPACKET: Packet received with invalid source MAC address (00:00:00:00:00:00) on port Gi3/6 in vlan 11


Supervisor (WS-X45-SUP6-LE) Board Specific Crash Data:
MCSR: 0x0
L1CSR0: 0x10001 L1CSR1: 0x10001
SRR0: 0x10337B2C CSRR0: 0x0 MCSRR0: 0x0
MCAR: 0x0
ESR: 0x0
CISR0: 0x0 CISR1: 0x0
L2CTL: 0xA0000000
L2CAPTDATAHI: 0x0 L2CAPTDATALO: 0x0
L2CAPTECC: 0x0
L2ERRDET: 0x0
L2ERRDIS: 0x0
L2ERRATTR: 0x0
L2ERRADDRH: 0x0L2ERRADDRL: 0x0
L2_ERRCTL: 0x0
DDR_CAPTURE_DATA_HI: 0x0 DDR_CAPTURE_DATA_LO: 0x0
DDR_CAPTURE_ECC: 0x0
DDR_ERR_DETECT: 0x0
DDR_ERR_DISABLE: 0x0
DDR_ERR_INT_EN: 0x9
DDR_CAPTURE_ATTRIBUTES: 0x0
DDR_CAPTURE_ADDRESS: 0x0
DDR_CAPTURE_EXT_ADDRESS: 0x0
DDR_ERR_SBE: 0xFF0000
PCI_ERR_DR: 0x0
PCI_ERR_ATTRIB: 0x0
PCI_ERR_ADDR: 0x0
PCI_ERR_EXT_ADDR: 0x0
PCI_ERR_DH: 0x0PCI_ERR_DL: 0x0
Machine Check Interrupt Count: 0
L1 Instruction Cache Parity Errors: 0
L1 Instruction Cache Parity Errors (CPU30): 0
L1 Data Cache Parity Errors: 0

Jawa Crash Data:
Interrupt Mask: 0xC100
Interrupt: 0x0

 

 

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4 Replies 4

Leo Laohoo
Hall of Fame
Hall of Fame

‎01-06-2021 11:23 PM - edited ‎01-06-2021 11:24 PM

@jen2181918 wrote:
15.1(2)SG

I stopped reading after seeing what version the chassis has been running on.  Notice after "SG" there is nothing else?  That means it is 15.1(2)SG0.  That means it is a version "0".

I suspect this chassis has never had a firmware upgrade.  How do I know?  Because the config-registry is "0x2101".

NOTE:  
Can you please "clean up" the "sh tech"?  It contains some "juicy" bits.  

0 Helpful

jen2181918
Level 1
Level 1

‎01-06-2021 11:33 PM

Hi

nothing，version is 15.1(2)SG....

0 Helpful

jen2181918
Level 1
Level 1

‎01-06-2021 11:42 PM

Hi

    You ar right ,this chassis has never had a firmware upgrade.For me,a new customer. I don't know why the 2101 is configured, but it has been running for a long time.

    last restart was 1 year ago.

    Please help analyze which bug caused the chassis to restart.

0 Helpful

Leo Laohoo
Hall of Fame
Hall of Fame

‎01-07-2021 03:24 AM

I do not work for Cisco, therefore, I do not have the necessary tools to interpret the traceback and determine the cause of the crash. 

My recommendation is to upgrade the firmware, otherwise, raise a TAC Case so TAC will be able to diagnose the crash.

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